Senior Manager, Platform Software Engineering

Socket.dev; United States; On-site; USD 180,000 - 250,000; Full time

Benefits offered by this job

Competitive benefits

Volunteer programs

Job summary

Oracle Cloud seeks a Senior Manager (M3) to lead the OCI Incident Management team in the United States. You will provide strategic direction and operational oversight to minimize downtime and drive excellence in major incident response.

You will mentor high‑performing teams, apply best practices, and collaborate with senior leaders across Oracle to improve OCI-wide service availability, security, and operational maturity.

Qualifications

• Proven leadership experience in incident management or operations.
• Ability to translate strategy into actionable incident response programs.

Responsibilities

• Lead OCI Incident Management team in the US with strategic direction and oversight.
• Mentor and develop high-performing teams; ensure best practices across incident response.

Skills

Leadership

Incident management

Strategic direction

Job description

We are seeking a Senior Manager (M3), to lead our OCI Incident Management team. This role is part of a globally distributed leadership structure that ensures rapid detection, triage, and mitigation of OCI service-impacting events. As a senior manager, you will provide strategic direction and operational oversight of our US based regional team, with responsibility for minimizing downtime of OCI services and driving excellence in major incident response.

You will lead, mentor, and develop high-performing teams, ensuring consistent application of best practices and alignment with OCI’s high standards for scalability, performance, and security. This is a critical leadership role that interfaces with senior leaders across Oracle, collaborates effectively across organizational boundaries, and drives broad programs to continually improve OCI-wide service availability and operational maturity.

Oracle Cloud is state-of-the-art and constantly evolving. When critical issues arise, our team will be among the first to respond, and your leadership will be essential to minimize customer impact and maintain our reputation for reliability. If you are a collaborative leader passionate about operational excellence in a fast-moving environment, we would love to speak with you

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all

• competitive benefits that support our people with flexible medical, life insurance, and retirement options.
• We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.