Senior Manager- Platform Engineering/DevOps

CVS Health Corporation; Town of Texas (WI); Hybrid; USD 107,000 - 261,000; Full time

Job summary

CVS Health Corporation is seeking a Senior Manager, Platform Engineering / DevOps to lead enterprise-scale cloud platform delivery. You will own roadmaps, drive GCP-based capabilities, and set engineering standards while collaborating with security, networking, and applications teams.

A strong ownership mindset and leadership experience are essential. The role emphasizes incident management, runbooks, and a focus on reliability, governance, and regulatory compliance (SOC2/HIPAA).

Qualifications

• 7+ years of experience in DevOps, platform engineering, or SRE.
• 4+ years of experience in team leadership or technical lead roles (5–10 engineers).
• 3+ years with GCP, GKE, IAM, networking, and monitoring.
• Kubernetes and container-based systems.
• CI/CD pipelines and GitOps workflows.
• Infrastructure as Code (Terraform, KCC, Kustomize).
• 4+ years of Agile/Scrum delivery and incident management.
• 1+ years with AI-driven operations or automation frameworks.
• 3+ years designing and troubleshooting cloud networking (VPCs, routing, load balancing, firewalls, DNS, hybrid connectivity).
• 3+ years in a production/support environment with on-call rotations.
• 3+ years with databases (SQL, Oracle, MongoDB, Cassandra, Cloud Spanner, Kafka).

Responsibilities

• Own and execute the H100 platform engineering roadmap, aligned to enterprise priorities and program milestones.
• Drive delivery of GCP-based platform capabilities (GKE, networking, IAM, CI/CD, observability).
• Establish and enforce engineering standards, best practices, and ADR compliance.
• Ensure adherence to security, compliance, and governance requirements (SOC2, HIPAA).
• Partner with client stakeholders and cross-functional teams (security, networking, applications).
• Provide clear status reporting, risk identification, and mitigation strategies.
• Coordinate dependencies across teams and delivery streams.
• Act as a technical and delivery point of contact for platform-related discussions.
• Oversee implementation of GCP landing zone components (resource hierarchy, IAM, networking).
• Guide adoption of GitOps models and CI/CD frameworks (Config Sync, ArgoCD, GitHub Actions).
• Monitor platform SLOs and operational metrics (uptime, MTTR, deployment frequency).
• Identify risks, capacity constraints, and improvement opportunities.
• Lead incident response and escalation management, including post-mortems.
• Ensure availability of runbooks, documentation, and operational procedures.
• Support SRE practices and production readiness models.
• Maintain platform reliability and operational stability.
• Lead a team of engineers (FTEs + contractors).
• Provide guidance, mentorship, and performance direction.
• Support knowledge sharing and onboarding for contractor teams.
• Promote a culture of continuous improvement and accountability.
• Identify opportunities for automation and platform optimization.
• Support AI-driven operations and intelligent tooling.
• Evaluate cloud security posture and DevOps efficiency.
• Encourage adoption of modern platform engineering practices.
• Drive sprint planning, backlog prioritization, and Agile execution.
• Manage resource allocation and contractor utilization.
• Track SOW deliverables, milestones, and dependencies.
• Provide regular reporting on progress, risks, and capacity.

Skills

DevOps

Platform engineering

GCP (GKE)

Kubernetes

GitOps

SRE

Agile/Scrum

Leadership

Education

Bachelor’s degree in CS/Engineering or related field

Tools

Terraform

KCC

Kustomize

Config Sync

ArgoCD

GitHub Actions

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Senior Manager, Platform Engineering / DevOps

Who Are You

You are an experienced Senior Manager / emerging Staff-level leader in DevOps and Platform Engineering with strong technical depth and demonstrated leadership in delivering enterprise-scale cloud platforms. You bring a balanced mix of hands‑on engineering expertise, team leadership, and execution rigor.

You excel in driving outcomes in complex, multi‑stakeholder environments, guiding teams to deliver secure, scalable, and high‑quality platform solutions. You are comfortable leading engineers, managing stakeholders, and owning delivery across multiple workstreams.

You demonstrate:

• A strong ownership mindset with accountability for delivery and outcomes

• Ability to translate business needs into actionable engineering roadmaps

• Solid expertise in cloud‑native platforms, DevOps practices, and SRE principles

• Capability to lead teams and influence without requiring extensive tenure

Role Responsibilities

Development & Enforcement

• Own and execute the H100 platform engineering roadmap, aligned to enterprise priorities and program milestones

• Drive delivery of GCP-based platform capabilities (GKE, networking, IAM, CI/CD, observability)

• Establish and enforce engineering standards, best practices, and ADR compliance

• Ensure adherence to security, compliance, and governance requirements (SOC2, HIPAA)

Collaboration & Expertise

• Partner with client stakeholders and cross‑functional teams (security, networking, applications)

• Provide clear status reporting, risk identification, and mitigation strategies

• Coordinate dependencies across teams and delivery streams

• Act as a technical and delivery point of contact for platform‑related discussions

Analysis & Configuration

• Oversee implementation of GCP landing zone components (resource hierarchy, IAM, networking)

• Guide adoption of GitOps models and CI/CD frameworks (Config Sync, ArgoCD, GitHub Actions)

• Monitor platform SLOs and operational metrics (uptime, MTTR, deployment frequency)

• Identify risks, capacity constraints, and improvement opportunities

Operational Support

• Lead incident response and escalation management, including post‑mortems

• Ensure availability of runbooks, documentation, and operational procedures

• Support SRE practices and production readiness models

• Maintain platform reliability and operational stability

Mentorship & Training

• Lead a team of engineers (FTEs + contractors)

• Provide guidance, mentorship, and performance direction

• Support knowledge sharing and onboarding for contractor teams

• Promote a culture of continuous improvement and accountability

Innovation and Research

• Identify opportunities for automation and platform optimization

• Support integration of AI‑driven operations and intelligent tooling

• Evaluate tools related to cloud security posture and DevOps efficiency

• Encourage adoption of modern platform engineering practices

Strategic Planning

• Drive sprint planning, backlog prioritization, and Agile execution

• Manage resource allocation and contractor utilization

• Track SOW deliverables, milestones, and dependencies

• Provide regular reporting on progress, risks, and capacityGA

**** Candidate can wok remote anywhere in the US****

Required Qualifications

• 7+ years of experience in DevOps, platform engineering, or SRE

• 4+ years of experience in team leadership, management, or technical lead roles, leading mid‑sized teams (5 to 10 engineers)

• 3+ years of experience with the following technical foundations:

• Google Cloud Platform (GCP) (GKE, IAM, networking, monitoring)

• Kubernetes and container‑based systems

• CI/CD pipelines and GitOps workflows

• Infrastructure as Code (Terraform, KCC, Kustomize)

• 4+ years of experience with:

• Agile/Scrum delivery and sprint execution

• Incident management and operational support (SRE practices)

• Cross‑team coordination and stakeholder communication

• 1+ years of experience with AI‑driven operations or automation frameworks

• 3+ years of experience designing, implementing, and troubleshooting cloud networking, including VPCs, routing, load balancing, firewalls, DNS, hybrid connectivity, and secure communication between applications

• 3+ years of experience working in a support/production environment and participating in periodic on‑call rotations

• 3+ years of experience with any of the following databases: SQL, Oracle, MongoDB, Cassandra, Cloud Spanner, or Kafka

Preferred Qualifications

• Ability to manage delivery in structured programs with multiple dependencies

• Experience in regulated industries (e.g., healthcare)

• Certifications such as:

• PMP, Scrum Master (CSM), or SAFe

• GCP Professional Cloud Architect

• Exposure to:

• Cloud security tools (Wiz, SCC)

• Networking/security platforms (Palo Alto, F5)

Education

Bachelor’s degree in computer science, Engineering, or a related field, or equivalent experience (High School diploma + 4 years of relevant experience).

Pay Range

The typical pay range for this role is:

$106,605.00 - $260,590.00

This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .

We anticipate the application window for this opening will close on: 01/31/2027

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran — committed to diversity in the workplace.