Senior Manager, PhareOS Implementation

R1-Rc; United States; Remote; USD 150,000 - 249,000; Full time

Benefits offered by this job

Annual bonus plan

Competitive benefits package

Job summary

R1 RCM Inc. seeks a Senior Manager of PhareOS Implementation to lead multiple AI-native revenue cycle platform deployments. You will manage client IT leadership relationships, coordinate with product, engineering and data teams, and drive go-lives across healthcare systems.

The role emphasizes technical depth in data integrations, change management, and strong communication. Applicants should bring healthcare domain knowledge and a track record of cross-functional leadership.

Qualifications

• 7+ years leading multi-workstream healthcare technology implementations involving complex data integrations and change management.
• Experience managing executive-level relationships within health systems.
• Experience with healthcare data and/or revenue cycle workflows.
• Technical depth to oversee complex data integrations and make informed decisions on key project matters.
• Excellent written and verbal communication skills across audiences, from executives to frontline team members.
• Preferred: PMP or similar project management certification.

Responsibilities

• Lead multiple PhareOS implementations concurrently from kickoff through go-live.
• Own relationships with client IT leadership and maintain engagement across the project lifecycle.
• Run project meetings, clarify responsibilities, deadlines, and escalation paths.
• Oversee data onboarding and coordinate with delivery teams to ensure timely data landing.
• Identify project and technical risks early and marshal resources to mitigate.
• Coordinate product, engineering, operations and capability teams to support go-lives; codify repeatable deployment playbooks.

Skills

Project management

Executive stakeholder management

Healthcare data / revenue cycle

Data integrations

Communication

AI-driven / SaaS deployments

Education

PMP certification

Job description

At R1, we’re transforming how healthcare works by combining nearly two decades of revenue cycle expertise with advanced technology, including analytics, AI, intelligent automation and workflow orchestration. We pair that technology with the irreplaceable expertise of our people to help hospitals, health systems and medical groups improve financial performance, simplify administrative complexity and create better experiences for patients and providers.All Together Better defines our culture and the way we work. We’re a diverse, global team united by a shared mission to make healthcare work better for all. Across technology, operations and support functions, our people bring deep expertise, empathy and ingenuity to the work we do. Here, collaboration fuels progress, adaptability sparks innovation and every voice can help shape what’s next for R1 and the future of healthcare.As a Senior Manager, PhareOS Implementation , you will lead new client installations of PhareOS, R1’s AI-native revenue cycle platform, guiding health system clients from initial scoping through go-live. You will manage multiple implementations concurrently and serve as the primary point of contact for client IT leadership, keeping our product, engineering and data integration teams aligned throughout each engagement. The role combines detail-oriented project management and client partnership with the technical depth to oversee complex data integrations and engage in the details when key project decisions arise. Demand for PhareOS is growing rapidly, and our implementation team is growing with it. Beyond delivering your own projects, you will help shape our engagement model and build the playbook for how we implement going forward.What you’ll doLead multiple PhareOS implementations concurrently, from kickoff through go-live, building and overseeing project plans that span technical, operational and client-facing activitiesOwn the relationship with client IT leadership, understanding how health system IT organizations operate, make decisions and set priorities, and using that insight to build trust and sustain engagementServe as a confident, capable and empathetic representative of R1 at every level of the client organization, anticipating questions and concerns and communicating proactively, in writing and in personRun project meetings and drive decisions, clarifying who is responsible for what, by when, and which items require escalationOversee technical implementation progress, particularly data onboarding, coordinating with our technical delivery teams so client data lands on schedule while staying close enough to the details to make decisions when input is requiredProactively identify project and technical risks and mobilize the right resources to address them before they materializeCoordinate product, engineering, operations and capability teams in support of go-lives, ensuring the extended project team presents as one team to the client and feeding implementation learnings back to internal teamsShape best practices in our deployments; where precedent does not exist, use sound judgment to choose a path, execute, and codify it into a repeatable implementation playbookBalance your time between client-facing work and internal coordinationWhat we’re looking for7+ years leading multi-workstream healthcare technology implementations involving complex data integrations and change managementExperience managing executive-level relationships within health systemsExperience with healthcare data and/or revenue cycle workflowsTechnical depth to oversee complex data integrations and make informed decisions on key project matters, without needing to perform the hands-on technical workExcellent written and verbal communication skills, with the ability to engage audiences from client executives to working-level team membersAbility to get up to speed quickly and lead your own workstreams within your first few monthsPreferred: background in AI-driven or SaaS platform implementationsPreferred: PMP or similar project management certificationPreferred: experience with HL7v2, FHIR and other common healthcare data typesThis role might be right for you if…You want to work with modern, AI-native healthcare technology rather than legacy systemsYou enjoy shaping how the work gets done, not only following an established processYou are comfortable with ambiguity and first-of-kind deployments, and bring your own ideas for improving how we workYou manage multiple simultaneous priorities with sound judgment, strong organization and attention to detailYou act with high integrity and poise, and influence others positively, including in difficult conversationsYou thrive on a supportive team that also sets high standardsYou want to help build something early rather than inherit something already establishedYour first 30 days vs. by 90 daysFirst 30 days: Learn the PhareOS platform and our delivery approach, shadow active implementations, join client calls, and build relationships with key client and internal contacts.By 90 days: Independently lead project meetings and your workstreams, with support from your Director as needed.Success looks like: Owning your client relationships with confidence, driving implementations to on-time go-live, and leaving our delivery model stronger through the processes and lessons you codify along the wayFor this US-based position, the base pay range is $150,075.00 - $248,837.87 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California ConsentTo learn more, visit: R1RCM.comVisit us on Facebook