Senior Manager, People & Organization - East & Central

CHANEL; Washington; On-site; USD 88,000 - 132,000; Full time

Benefits offered by this job

Wellbeing resources

Parental leave

Paid time off

401K

Healthcare benefits

Life insurance

Job summary

CHANEL in the United States seeks a Senior Manager, People & Organization for East & Central to lead HR processes across boutiques, partnering with BLT, and driving leadership development in a retail environment.

The role is based in DC City Center with travel to Tysons, Boston, King of Prussia, Chicago and more, requiring hands-on execution and strategic collaboration to foster an inclusive, high-performance culture.

Qualifications

• 7+ years of core HR (HR Generalist) experience.
• Bachelor’s degree in related field.
• On-site in a retail environment and willingness to travel as needed.

Responsibilities

• Lead core HR processes for East & Central boutiques and partner with BLT and Education Team to onboard and develop leaders.
• Guide organizational structure, workforce planning, talent reviews and succession planning with Group Director, P&O for Northeast and Southeast Regions.
• Oversee compensation and performance review processes for boutiques; provide guidance to BLTs.
• Forecast hiring needs with BLT and lead in-person recruitment events for large-scale hiring days/events.
• Investigate employee relations issues; ensure consistent handling and alignment with Legal and Total Rewards.
• Collaborate with Legal, Retail Operations, Asset Protection, Employee Relations and Total Rewards to align HR policies and procedures.

Skills

HR Generalist experience

People & Organization collaboration

Strong communication skills

Education

Bachelor's degree in related field

Tools

Workday

Job description

Senior Manager, People & Organization- East & Central

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

About the role:

TheSeniorManager,People&Organization(“P&O”) – East & Central leads the execution of core Human Resources processes withintheFashionboutiques in the market, as well asidentifiesopportunities for specific people strategies. TheSeniorManager, People&Organization– East & Centralis a key business partner to the Boutique Leadership Teams(“BLT”) inthe market,helping build their leadership skills and driving performance in a human driven way.Primarily based in the DC City Center Boutique, theSeniorManager, P&O – East & Central, will also support the Tysons, Boston, King of Prussia, Chicago, Troy and New Jersey boutiques.Our ideal candidate will be both hands on and strategic, drawing upon their passion for building relationships and experience in creating effective solutions.

Whatimpactyou can create at CHANEL:

Employee Engagement** : **

• Focus on creating an inclusive culture that nurtures personal growth, contributing to collective progress.
• Embody and infuse CHANEL’s competencies and behaviors with a concerted focus on well-being.
• Build and foster connections across all levels within theEast & CentralBoutiquesbymaintaininga presence and displayinga genuinecuriosity about the Retail space, which will include 1:1 check-ins, round table discussions, and pulse checks.
• Partner with the BLTand Education Team to onboard and integrate new team members.

Talent Development and Organizational Structure** : **

• SupporteachBLT in conducting career discussions with team members, highlighting developmental needs.
• Provide input on organizational structure, workforce planning, talentreviewsand succession planning in partnership withGroup Director,P&O for Northeast and SoutheastRegions.
• Guide the annual compensation and performance review process for boutiques in the market, providing direction, counsel, and support toeachBLT.
• Analyze trends andutilizethe insights gleaned in decision making related to various P&O priorities (i.e.diversity and well-being etc.).

Performance Management** : **

• Partner with the BLTin each locationto proactivelyidentifyopportunity areas and performance gaps.
• Support performance management byprovidingfrequent guidance to BLT (i.e.coaching, counseling, disciplinary actions, and exits).
• Ensure consistency inhandlingperformance matters and administration of processes, collaborating with BLT and P&O partners asneeded.

Recruitment** : **

• Champion and accelerate a culture of diversity andinclusion.
• Forecast hiring needs with BLT, particularly as it relates to peak seasons.
• Play an active role driving internal mobility
• Support the Talent Acquisition team in implementingsourcing strategies to build active pipeline, whichmay include organizing andleadinginperson recruitment events forlarge-scalehiring interview days/events, etc.
• In partnership with Talent Acquisition, supportupskilling hiring managers and interview panels via Hiring @ Our Best Trainings, D&I Anti-Bias Recruitment Trainings, Workday Recruit and LinkedIn Recruiter trainings

EmployeeRelations:

• Manage and resolve employee relations issuesin the marketby conductingtimely,effective, thorough, and objective investigations.
• Consult with the internalEmployee Relations /P&O Team/ Legal Team to ensure consistency inhandlingemployee relations issues.
• In collaboration withthe Benefitsteam, manageworkers’compensation issues, leaves of absence and accommodations.

Compliance / Policy / Procedure:

• Continuously build a knowledge of employment best practices, with specific knowledge of Federal/State employment application to include: business process, talent management and development, hiring, employee relations, policies, and procedures, change management, problem solving, meeting design, etc.
• Partner closely with Legal, Retail Operations,Asset Protection, Employee Relationsand Total Rewards to establish alignment and respond to inquiries.

You are energized by:

• Working in a highly collaborative, hands-on environment
• Solving complex problems and brainstorming solutions.
• Operating within ambiguity and feeling empowered to draw information from various sources to guide decision making.
• Building strong relationships with business leaders to aid in a deeper understanding of business operations and connections to people.
• Fostering a meaningful employee experience centered around inclusion, development, and connection.

What you will bring to the team:

• Strong communication skills (verbal and written), strong relationship building skills as well as the ability to influence and assess situations objectively.
• Ability to use discretion and independent judgment.
• Prior HR experience within a Retail/Wholesale environment preferred, with a passion for working regularly on-site in a retail environment.
• Employee relations experience.
• Strong detail orientation and ability to prioritize.
• Comfort with HRIS systems (such as Workday) and performing basic analysis in Excel.

Position Logistics :

• 7 + years of core HR (HR Generalist) experience required
• Bachelor’s degree in related field required.
• Ability to be in-boutique three (3) days per week. The structure will typically consist of 2 days at in DC City Center and 1 day/week in Tysons, though the exact time in each location will fluctuate based on business needs.
• Ability to travel to boutiques outside of the DC market as needed

Compensation:

• Theanticipatedbase salary range for this position is$87,500 through $132,000. Base salary is onecomponentof the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits,and/orperks.

Benefits and Perks:

• Wellbeing resources include dedicated paid time off for wellbeing:2-week August Office Closureand a Wellbeing fund

• Family and care giving benefits (inclusive ofparental leave, fertility support,MilkStork, and Care.com Membership)

• Generous paid time off policies to include vacation, holiday, sick and volunteer days

• 401Kand other incentives

• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program

• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Chanel is a private company whose values are grounded in creatingconditionsfor people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion:

• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect,empathy,and dignity for all.Webelieve stronglythat the diversity of our people across the full spectrum of human differences is essential to ourorganizationand the connections we have with each other and our clients.

• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

Chanel Community:

• CHANEL Community empowers our employees to channel their passions,talentsand sense of purpose to contribute to and learn from our communities.

• Employees are encouraged to take time off annually to volunteer through CHANELCommunity. CHANEL also matches employee donations to select charitable organizations.

Sustainability:

• CHANEL Mission 1.5° is our climate action plan. It is focused on transformingthe businessin line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius abovepreindustriallevels.

• Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture:

• We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Fondation Chanel :

• Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world,impactingover a million women and girls in its first 10 years.

• For more information, please navigate to the Fondation Chanel website here

Career and Leadership Development:

• We have dedicated in-house teams focused on supporting the onboarding of employees,developing leadership skills via custom programs like Imagine Chanel People and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

*Chanel, Inc. benefits andperksare dependent on eligibility and subject to modification by Chanel at any time.