Senior Manager, Partner Sales

United States Digital Space LLC; Denver (CO); Hybrid; USD 140,000 - 210,000; Full time

Job summary

United States Digital Space LLC is seeking a Senior Manager for Mid-Enterprise Partner Account Managers. You will lead a team of PAMs, shape the partner engagement model, drive revenue, and coordinate with Partner Marketing to optimize the ecosystem.

You will forecast, coach, and enable your team to exceed targets while expanding strategic partnerships. You will collaborate with Sales, Enablement, CS, Marketing and Product to achieve top-line revenue, and you will travel up to 25% to build

Qualifications

• 6+ years of relationship building experience.
• Management experience.
• 4-6 years of SaaS account management, channel and/or sales experience.
• Able to work with Sales, Enablement, CS, Marketing and Product to hit revenue goals.
• Willingness to travel up to 25% and lead a partner-focused team.

Responsibilities

• Oversee and develop a team of Partner Account Managers.
• Drive revenue through co-selling and partnerships with program participants.
• Align with Partner Marketing and ecosystem teams.
• Forecasts and monitors leading indicators of team success.
• Develop growth strategies to enhance partner experiences and value.
• Represent the company as a thought leader in partnerships.

Skills

Relationship building

Management

Sales / partnerships

Communication

Collaboration

Job description

*At the company, we value the unique backgrounds, experiences and perspectives each the company (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at the company? Visit the company.com/careersto see how we empower creators to own their own destiny.*

At the company, the partnerships team prides themselves on being marketing and product experts. As a Senior Manager, Mid-Enterprise PAMs, you will oversee a team of Partner Account Managers, ensuring they are set up for success to achieve their goals. These goals will also be met by working on a variety of initiatives that ultimately will benefit the ongoing partner experience. This includes, but is not limited to overseeing and iterating on our partner engagement model, aligning with our Partner Marketing team, and driving revenue. You will leverage strong communication and consultative skills to understand your team's needs and establish a growth strategy so that your team is able to hit various goals presented to them.

The Senior Manager, Mid-Enterprise Partner Account Managers recruits, trains, develops and supports experienced Partner Managers working within the Mid-Enterprise and enterprise segment to ensure that they meet specific new business goals on a weekly, monthly, quarterly and annual basis. Responsible for training and developing their direct reports, while also being on top of the forecast and important leading indicators of success. In this role you are responsible for enabling your team to manage the company partners, and ensure they are articulating the value of the company, differentiating the company from other solutions, managing business development opportunities (and co-selling) with their partners, driving co-marketing alongside the ecosystem marketing team, and ensuring they are acting as a thought leaders in their space.

How you'll make a difference:

• Become a trusted management advisor that your team can lean on regularly

• Become a fierce internal advocate of the partner program to ensure our team is interlocked with other departments in order to achieve our goals

• Collaborate with your team to enable them to activate new agency partners by building and managing a lead referral pipeline with your partner portfolio

• Be comfortable operating with and exceeding revenue-focused goals at the team level

• Bring your creative thinking, strategies, and ideas to advance the company's values, build our culture, and execute on our vision for the future

• Take part in owning projects which will in turn allow you to collaborate with a highly driven team to ensure success in attaining company wide goals, initiatives and maintaining focus on revenue production

• Manage new and existing team members to ensure success across the entirety of the Agency Partnerships managed program

• Travel: up to 25%, to meet and develop relationships with our agency partners, team members and participate in events

Who you are:

• Have 6+ years of relationship building experience that you can share with your team and showcase that you are adept at influencing and relationship building

• Management experience

• Have partnerships and/or sales experience with a direct revenue target

• Are thoughtful, engaging, and energetic

• Are comfortable and confident teaching your team members on how to thoughtfully hunt and adding/extracting value from new partnerships

• Obsessed with understanding how you can make the partnership experience more beneficial to our service partners

• Extremely comfortable both operating on a team level and working with management peers to identify and solve complex problems

• Comfortable presenting in large groups (both internally and externally) as you will be showcasing yourself as a thought leader in our organization and industry

• Proactively solicit and act on feedback from your customers, partners, team members, and peers.

• Have a positive outlook and excellent written and verbal communication skills.

• Have 4-6 years of SaaS account management, channel and/or sales experience.

• Work collaboratively with Sales, Enablement, CS, Marketing and Product to achieve top line company revenue goals

• Bring your thinking, strategies, and ideas to advance our company's values, unique culture, and vision for the future.

#CR1 #LI-Hybrid

Massachusetts Applicants:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.

Base Pay Range For US Locations:

$140,000-$210,000 USD

*This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.*

Get to Know the company

We're the company (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.

*AI fluency at the company includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

*By participating in the company's interview process, you acknowledge that you have read, understood, and will adhere to our*