Senior Manager, Organizational Learning & Talent Enablement (US)

Worldwide; Harrisburg (Dauphin County); Hybride; USD 113 000 - 225 000; Plein temps

Résumé du poste

Worldwide Clinical Trials seeks a Senior Manager of Organizational Learning & Talent Enablement to drive enterprise learning operations, compliance training governance, and performance management. You will partner with HR, Quality, Compliance, IT, and executives to align learning systems with enterprise priorities.

The role leads through direct reports, delivering scalable training solutions, ensuring audit readiness, and enabling regulatory compliance across a global organization.

Qualifications

• Bachelor’s degree in a relevant field plus 5–7 years’ related experience.
• Experience in regulated, global, or matrixed environments preferred.
• Experience partnering with senior leaders and executive sponsors.

Responsabilités

• Lead strategy and governance for learning operations, compliance training, and talent enablement.
• Oversee LMS governance, audit readiness, and data integrity.
• Partner with leaders to identify capability needs and scalable training solutions.
• Develop talent processes and performance management capabilities.
• Lead team, manage executive stakeholder relationships, and drive change adoption.

Connaissances

Strategic leadership

Stakeholder management

Learning operations

Change management

Formation

Bachelor’s degree in organizational development, HR, Education, Instructional Design, Business Administration, Psychology, Life Sciences, Quality, Compliance, or related field

Outils

LMS platforms

Audit readiness

Description du poste

## Senior Manager, Organizational Learning & Talent Enablement (US)Apply: Remote: Harrisburg, Pennsylvania: Durham, North Carolina: Full time: Posted Yesterday: JR103146Who we areWe’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way.Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.Why WorldwideWe believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!**What the Senior Manager, Organizational Learning & Talent Enablement does at Worldwide** The Senior Manager, Organizational Learning & Talent Enablement leads enterprise learning operations, functional and technical training support, compliance training governance, performance management, and talent enablement. This role provides strategic oversight, process governance, and operational leadership to strengthen workforce capability, support regulatory expectations, and enable scalable business performance. The role partners with HR, Quality, Compliance, IT, functional leaders, business stakeholders, and executive sponsors to align learning systems, audit readiness, performance processes, and talent practices to enterprise priorities. The Senior Manager leads through direct reports and team members, ensuring day-to-day execution is clearly owned while maintaining accountability for strategy, risk management, executive relationship management, stakeholder alignment, and continuous improvement. **What you will do** **Strategic Leadership & Governance*** Lead strategy, governance, and continuous improvement for learning operations, compliance training support, performance management, and talent enablement.* Oversee enterprise training operations, LMS governance, audit readiness support, and related process execution through direct reports and team members.* Partner with leaders, executive sponsors, and stakeholders to identify capability needs, training priorities, process risks, and scalable solutions.* Establish clear roles, responsibilities, standards, and operating processes for learning, training, audit support, and talent initiatives.* Serve as a strategic advisor on training operations, compliance and technical training enablement, performance processes, talent practices, and change adoption.* Demonstrate executive presence by communicating with clarity, credibility, and sound judgment in leadership discussions, decision forums, and cross-functional initiatives. **Compliance Training & Learning Operations** * Oversee compliance training administration, audit readiness support, and related governance processes with Quality, Compliance, HR, and business process owners.* Provide leadership for required training assignment, tracking, reporting, documentation, and LMS administration.* Ensure training processes are accurate, timely, auditable, and aligned with procedural, regulatory, and inspection-readiness expectations.* Guide direct reports and team members responsible for audit coverage, process oversight, documentation, issue resolution, and follow-through.* Partner with process owners to clarify training requirements, audiences, curricula, equivalencies, completion expectations, and documentation standards.* Identify opportunities to streamline processes, reduce manual effort, improve data integrity, and strengthen audit readiness. **Functional and Technical Training Enablement** * Oversee the design, deployment, and sustainment of functional and technical training programs across business areas.* Partner with functional leaders, SMEs, Quality, Compliance, and stakeholders to translate role-, system-, process-, and compliance-based needs into practical training solutions.* Ensure materials, curricula, documentation, and delivery approaches align with learner needs, workflows, regulatory expectations, and business readiness.* Guide training plans, learning paths, system training, job aids, communications, learner support, and stakeholder readiness activities.* Ensure execution is appropriately delegated, monitored, and supported through clear ownership and timelines. **Learning Systems, Data, and Process Improvement** * Oversee learning systems, training data, LMS processes, audit-support workflows, and related operations.* Use data and reporting to monitor completion, identify risks, assess process performance, support audit readiness, and inform decisions.* Lead process improvements that enhance training administration, curriculum governance, documentation quality, stakeholder engagement, and operational efficiency.* Ensure learning operations are scalable, consistent, auditable, and aligned with global business needs.* Leverage technology, automation, analytics, and emerging practices to modernize learning delivery and compliance training support. **Performance Management** * Support enterprise performance management processes, tools, communications, and stakeholder readiness.* Partner with HR and business leaders to drive consistent understanding and execution of performance expectations.* Provide resources and enablement for goal setting, check-ins, year-end processes, and related activities.* Use feedback and data to improve adoption, clarity, consistency, and effectiveness. **Talent Management** * Support talent reviews, succession planning, calibration, leadership pipeline visibility, and related enablement activities.* Partner with HR and business leaders to support consistent execution of talent processes.* Develop tools, resources, communications, and enablement materials that help leaders make informed talent decisions.* Use workforce and talent data to identify capability needs, succession risks, and development opportunities.* Contribute to continuous improvement of enterprise talent practices and supporting resources. **Executive Relationship Management, Stakeholder Engagement & Change Enablement** * Build trusted relationships with executive sponsors, HR, Quality, Compliance, IT, business leaders, and functional stakeholders to align and support learning and talent initiatives.* Manage executive and senior stakeholder relationships with professionalism, discretion, credibility, and a clear understanding of business priorities.* Facilitate working sessions and planning forums to clarify expectations, resolve gaps, align decisions, and drive accountability.* Support change management by equipping leaders, managers, and employees with the information, tools, and resources needed for adoption.* Communicate priorities, timelines, decisions, risks, trade-offs, and required actions clearly and proactively to senior leaders and cross-functional partners.* Represent Organizational Learning & Development in cross-functional initiatives, governance forums, and enterprise projects with strong executive presence. **Team Leadership** * Lead, coach, and develop team members responsible for learning operations, training administration, audit coverage, compliance training support, functional/technical training enablement, process oversight, and talent processes.* Set clear priorities, expectations, decision rights, and accountabilities to ensure high-quality execution and stakeholder support.* Ensure direct reports have defined ownership for day-to-day execution, including audit support, process tracking, documentation, issue resolution, and follow-through.* Foster a collaborative, service-oriented, and continuous improvement mindset.* Align team capacity, processes, and ways of working to business priorities, regulatory expectations, and operational demands.* Perform other duties as assigned. Responsibilities are representative of the nature and level of work assigned and are not all-inclusive. **What you will bring to the role** * Broad knowledge of finance/accounting principles and best practices with strong analytical skills.* Proven leadership and business acumen with ability to understand complex organizational structures and environments.* Can identify and implement plans and activities to drive increased profitability.* Highly motivated individual with strong forward thinking analytical skills, creating problem-solving track-record, dealing with ambiguity, and intellectual curiosity.* Demonstrated experience in ability to partner with associates at all levels of the organization.* Must work well in a dynamic environment and be able to recommend and implement process improvements, work independently, and handle multiple tasks simultaneously. **Your experience** * Bachelor’s degree in organizational development, Human Resources, Education, Instructional Design, Business Administration, Psychology, Life Sciences, Quality, Compliance, or related field.* 5–7 years of progressive experience in organizational learning, training operations, compliance training support, functional/technical training, audit support, performance management, talent management, HR enablement, stakeholder management, or related areas.* Experience in a regulated, global, or matrixed environment preferred.* Experience with LMS platforms, training governance, curriculum administration, compliance training, audit readiness, or regulated training documentation preferred.* Experience partnering with senior leaders, executive sponsors, and cross-functional stakeholders preferred.* Experience leading people, managing through direct reports, and overseeing operational execution preferred.* Experience supporting performance and/or talent management processes preferred.* Relevant certifications in change management, instructional design, coaching, HR, talent management, quality, or compliance preferred.At Worldwide Clinical Trials, we are committed to fostering an inclusive and equitable workplace by providing transparent compensation. The salary range for this position is annually (For hourly paid positions, the stated salary range reflects hourly rates): United States of America - $113,000.00 - $225,000.00The salary range provided is intended to give candidates an understanding of potential earnings. Compensation will fall within the provided range, and it not a guarantee of exact salary. The final salary will be determined based on relevant experience, performance, education, and internal equity. In addition to base salary, we offer a competitive benefits package depending on location. We ensure pay equity and transparency and comply with all applicable labor laws. Salary information will be discussed during the interview process, and we encourage candidates to inquire about compensation at any stage.