Senior Manager, Operations Program Manager

ŌURA

San Francisco (CA)

Hybrid

USD 198,000 - 233,000

Full time

2 days ago
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Benefits offered by this job

Competitive salary and equity packages
Health, dental, vision insurance
Employee discounts for friends & f
Paid time off and holidays
Parental leave and sick leave

Job summary

ŌURA is seeking a Senior Manager, Operations Program Manager to lead a team driving hardware programs from NPI through mass production in a US Hybrid role based in San Francisco.

You will mentor Operations Program Managers, optimize yield/quality/cost, and manage multi-million dollar capital expenditures while maintaining executive-level relationships with Contract Manufacturers across the full product lifecycle.

Qualifications

  • 10+ years of hardware operations and program management.
  • Experience leading teams for 3+ years in hardware environments.
  • Full lifecycle mastery from NPI through sustaining and mass production.

Responsibilities

  • Lead and mentor a team of Operations Program Managers across NPI and sustaining programs.
  • Drive supply chain readiness for new product launches and sustaining programs.
  • Oversee global factory operations and executive relationships with CM partners.
  • Lead NPI execution from concept through PRQ with Engineering and Product Management.
  • Own budget oversight for NPI and sustaining programs, incl. Opex/Capex.

Skills

Leadership
Program management
Global manufacturing
NPI execution
Budgeting
Supply chain oversight
Executive communication

Education

Bachelor's degree in Engineering or related field

Job description

Senior Manager, Operations Program Manager

Our mission at ŌURA is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.

As a Senior Manager, Operations Program Manager, you will lead a team responsible for driving hardware programs across the full product lifecycle — from New Product Introduction (NPI) through sustaining and high-volume mass production. This pivotal leadership role demands a seasoned expert capable of mentoring a high-performing team of Operations Program Managers, architecting capacity and ramp plans, and managing executive-level relationships with global Contract Manufacturers to optimize yield, quality, throughput, and cost. With over a decade of experience in hardware operations and a deep mastery of the full product lifecycle, you will drive cross-functional alignment from early development through mass production, oversee multi-million dollar capital expenditures, and navigate complex supply chain risks. We are looking for a financially-savvy leader with exceptional executive presence who is ready to optimize global operations and shape the future of our manufacturing footprint.

This is a US Hybrid role (3 days per week) based in our San Francisco, California office.

What you will do:

  • Strategic Leadership: Lead and mentor a team of Operations Program Managers spanning NPI and Sustaining programs, bridging product innovation and global manufacturing excellence across the full lifecycle.
  • Program Delivery: Drive supply chain readiness for new product launches and sustaining programs, ensuring delivery on schedule, scale, cost, and quality from EVT through high-volume mass production. Owning programs end to end.
  • Global Factory Operations: Oversee on-the-ground factory operations and own executive-level relationships with Contract Manufacturers (CMs), ensuring KPIs for yield, quality, and throughput are consistently met or exceeded across all programs.
  • NPI Execution: Lead NPI program execution from concept through PRQ, partnering with Engineering and Product Management on supplier down-selections, launch strategy, and ramp planning.
  • Sustaining & Lifecycle Strategy: Lead the Post Ramp Qualification (PRQ) framework, making high-stakes decisions on product changes necessitated by material shortages, quality improvements, or cost-reduction initiatives.
  • Business Planning & Demand: Partner with Executive Leadership (Planning, Sourcing, Retail, Product, and Finance) to ensure global supply matches demand, owning the mitigation strategy for any supply chain disruptions.
  • Infrastructure & Capacity: Architect the long-term capacity plan, including the strategic deployment of multi-million dollar capital expenditures for equipment, fixtures, and factory expansion across NPI and mass production.
  • Risk & Material Management: Partner with MPMs on Materials Management strategy, proactively identifying systemic supply chain risks and implementing hedging or dual-sourcing strategies.
  • Budgetary Oversight: Own the operational budget for NPI and Sustaining programs, including accountability for Opex, Capex, and variance reporting.

We would love to have you on our team if you have:

  • Experience: 10+ years of experience in Hardware Operations, Technical Program Management, or Engineering Leadership across both NPI and sustaining/mass production phases, with at least 3 years in a formal people management role.
  • Proven Leadership: A track record of building, scaling, and leading high-performing teams in complex, fast-paced hardware environments, leading teams for 3+ years.
  • Full Lifecycle Mastery: Deep expertise leading programs across all stages of the product lifecycle — from EVT and DVT through PVT, MP ramp, and sustaining — and across all Hardware disciplines (EE, ME, ID) and Supply Chain functions (Sourcing, Quality, Logistics, and Global Planning).
  • Factory-Floor Expertise: Significant experience working directly on-site at international manufacturing facilities (JDM/ODM models), with a deep understanding of assembly lines, test stations, and factory floor dynamics.
  • Executive Presence: Exceptional communication skills with the ability to distill complex operational challenges into clear, actionable insights for C-suite executives.
  • Financial Acumen: Strong experience managing large-scale budgets and a sophisticated understanding of the financial drivers behind manufacturing and supply chain operations.
  • Self-Driven Excellence: A relentless drive to optimize processes and a passion for mentoring the next generation of hardware leaders.
  • Global Mobility: Ability to travel internationally and domestically (up to 30%) to interface with partners and oversee factory builds.

At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own, and we are continually looking to improve employee health.

What we offer:

  • Competitive salary and equity packages
  • Health, dental, vision insurance, and mental health resources
  • An Oura Ring of your own plus employee discounts for friends & family
  • 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
  • Paid sick leave and parental leave

Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

San Francisco Salary Range: $198,0050-$233,000

ŌURA is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at ŌURA are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.

We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in ŌURA’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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