Senior Manager, Operations Improvement

Walmart; Norman (OK); On-site; USD 90,000 - 180,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Paid time off

Life insurance

Employee discounts

Education benefits (Live Better U)

Job summary

Walmart seeks a Senior Manager, Operations Improvement to lead initiatives that enhance operational efficiency across business units and drive continuous improvement. This role oversees project management, change management, and governance, using performance analytics to identify opportunities and ensure timely, data‑driven decisions.

The team collaborates across functions to sustain operating excellence while delivering measurable results in a fast‑paced retail environment.

Qualifications

• Bachelor’s degree in Business or related field and 4 years’ experience in retail operations, content development, project management, or related area OR 6 years’ experience in retail operations, content development, project management, or related area
• Experience leading cross-functional teams on complex projects with measurable impact
• Proficiency with data analytics and BI tools to monitor initiatives and governance

Responsibilities

• Lead and manage operations improvement initiatives to enhance efficiency and effectiveness across business units.
• Develop and implement continuous improvement processes aligned with organizational goals.
• Oversee project management activities, ensuring timely delivery and adherence to governance standards.
• Utilize performance management tools and data analytics to monitor progress and identify opportunities for optimization.
• Coordinate resource allocation and workflow management to support operational objectives.
• Collaborate with cross-functional teams to drive change management and sustain improvements.
• Leverage business intelligence software to generate insights and support decision‑making.

Skills

Project management

Operations management

Change management

Performance management

Data analytics

Education

Bachelor’s degree in Business or related field

Master’s degree: MBA

Tools

Tableau

Microsoft Office

Job description

Position Summary…

What you’ll do…

Role summary:
Walmart seeks a Senior Manager, Operations Improvement to lead initiatives that enhance operational efficiency and drive continuous improvement across business processes. This role involves managing projects, implementing change management strategies, and optimizing resource allocation to support organizational goals. The successful candidate will utilize performance management and workflow tools to identify opportunities for improvement and ensure effective governance. Strong expertise in operations management and data-driven decision-making is essential to deliver measurable results and sustain long-term operational excellence within a dynamic environment.
About the team:
The team leads project execution, process improvement, content governance, and change management to advance business goals and operational excellence. They manage the FS budget, oversee performance monitoring, and support talent development. Focused on fostering effective collaboration across the organization, the team upholds Walmart’s core values of integrity, customer focus, and continuous improvement. Utilizing skills in project and operations management, governance, and workflow optimization, the team drives impactful initiatives that enhance efficiency and support sustained growth within the company.
What you’ll do:

• Lead and manage operations improvement initiatives to enhance efficiency and effectiveness across business units.
• Develop and implement continuous improvement processes aligned with organizational goals.
• Oversee project management activities, ensuring timely delivery and adherence to governance standards.
• Utilize performance management tools and data analytics to monitor progress and identify opportunities for optimization.
• Coordinate resource allocation and workflow management to support operational objectives.
• Collaborate with cross-functional teams to drive change management and sustain improvements.
• Leverage business intelligence software to generate insights and support decision‑making.

What you’ll bring:

• Proven expertise in project and operations management with a focus on continuous improvement processes.
• Strong leadership skills in change management and performance management to drive operational excellence.
• Experience in resource allocation and governance to ensure effective project implementation and workflow management.
• Proficiency with business intelligence tools such as Tableau to analyze and report operational metrics.
• Ability to lead and optimize workflows while managing behavioral aspects within teams to enhance productivity.
  At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.
  Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
  For information about benefits and eligibility, see One.Walmart.
  The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
• Stock

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business or related field and 4 years’ experience in retail operations, content development, project management, or related area OR 6 years’ experience in retail operations, content development, project management, or related area

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Microsoft Office, Retail Industry, Training and Development, Working on cross‑functional teams or projects

Masters: Business Administration

Project Management - Project Management Professional - Certification, Six Sigma Black Belt - Certification, Six Sigma Green Belt - Certification

Primary Location…

2015 S GREEN AVE, PURCELL, OK 73080-6200, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.