Senior Manager, Operational Area Quality (Combination Products)

Vertex Pharmaceuticals; Boston (MA); Hybrid; USD 133,800 - 200,600; Full time

Benefits offered by this job

Hybrid/On-site options

Comprehensive benefits

Job summary

Vertex Pharmaceuticals seeks an Operational Area Quality Senior Manager to provide quality leadership for assembly manufacturing of medical devices and combination products. You will oversee MBRs/EBRs/DHRs, CAPAs, deviations, investigations, change controls, and supplier quality while partnering with CMOs and internal functions.

The role emphasizes design quality alignment, risk management, and lifecycle quality activities across processes, with a focus on continuous improvement and regulatory

Qualifications

• Bachelor’s degree in Engineering, Life Sciences, Quality, Manufacturing, or a related technical discipline.
• Typically requires 10+ years of Quality Assurance, Quality Engineering, Manufacturing Quality, or Operations Quality experience within the medical device, biotechnology, pharmaceutical, or combination product industry.
• Minimum of 5 years supporting GMP manufacturing operations, including assembly manufacturing, product disposition, deviation management, investigations, CAPA, change control, and batch record review.
• Demonstrated experience supporting autoinjector, prefilled syringe, or other drug‑device combination products from clinical through commercial manufacturing.
• Experience leading cross‑functional quality initiatives and partnering with CMOs and suppliers.
• Prior people leadership or demonstrated technical leadership of complex quality programs is preferred.

Responsibilities

• Lead Quality Assurance support for assembly manufacturing operations, ensuring compliance with GMP and regulatory requirements.
• Provide quality oversight for product disposition activities, including review and approval of manufacturing documentation.
• Review and approve Manufacturing Batch Records (MBRs), Electronic Batch Records (EBRs), and Device History Records (DHRs).
• Lead deviations, investigations, nonconforming material reports, CAPAs, change controls, and effectiveness checks.
• Conduct root cause investigations and ensure implementation of effective corrective and preventive actions.
• Partner with CMOs to ensure compliance with Quality Agreements and continuous improvement initiatives.
• Support regulatory inspections and audits, and respond to observations with timely closures.
• Support Design Quality activities by reviewing design changes and ensuring design controls alignment.

Skills

Quality Assurance

GMP

21 CFR 820

ISO 13485

CAPA

Deviation mgmt

Risk management

Supplier quality

Problem solving

Cross-functional leadership

Education

Bachelor's degree

Advanced degree

Tools

Minitab

Job description

General Summary

The Operational Area Quality Senior Manager provides quality leadership for assembly manufacturing operations supporting medical device and combination products. The role is responsible for quality oversight of manufacturing operations, product disposition, batch record review, deviations, investigations, CAPAs, change controls, supplier quality, and regulatory compliance while partnering with manufacturing, engineering, supply chain, and external manufacturing partners. The position also supports design quality activities to ensure manufacturing changes remain aligned with design control and risk management requirements throughout the product lifecycle.

Key Duties and Responsibilities

• Lead Quality Assurance support for assembly manufacturing operations of medical device and combination products, ensuring compliance with GMP, regulatory requirements, and internal quality systems.
• Provide quality oversight for product disposition activities, including review and approval of manufacturing documentation to support timely release of clinical and commercial product.
• Review and approve Manufacturing Batch Records (MBRs), Electronic Batch Records (EBRs), Device History Records (DHRs), and associated manufacturing documentation.
• Lead and approve manufacturing deviations, investigations, nonconforming material reports (NCMRs), CAPAs, change controls, and effectiveness checks.
• Conduct and lead root cause investigations using structured problem‑solving methodologies and ensure implementation of effective corrective and preventive actions.
• Support manufacturing operations by providing real‑time quality oversight for assembly processes, equipment issues, process improvements, and manufacturing investigations.
• Partner with Contract Manufacturing Organizations (CMOs) to ensure compliance with Quality Agreements, disposition requirements, manufacturing investigations, and continuous improvement initiatives.
• Support manufacturing process validation, equipment qualification, technology transfers, and process improvements to ensure products remain in a validated state.
• Lead supplier quality activities including supplier investigations, supplier change assessments, supplier qualification, and quality issue resolution.
• Support regulatory inspections, customer audits, supplier audits, and internal audits while ensuring timely responses and closure of observations.
• Support complaint investigations and product quality assessments as required.
• Support Design Quality activities by reviewing design changes, participating in design reviews, supporting Design History File maintenance, and ensuring manufacturing changes are appropriately evaluated through design controls and risk management.
• Provide input into risk management activities, including DFMEA, PFMEA, hazard analyses, and Risk Management Files, to ensure manufacturing risks are appropriately evaluated throughout the product lifecycle.
• Promote continuous improvement initiatives to enhance manufacturing quality, compliance, operational efficiency, and product reliability.

Knowledge and Skills

• Strong experience supporting assembly manufacturing operations for medical devices and combination products.
• Demonstrated experience reviewing and approving MBRs, EBRs, DHRs, product disposition, manufacturing investigations, CAPAs, deviations, change controls, and nonconforming material records.
• Strong knowledge of autoinjector and drug‑device combination products, including assembly processes, manufacturing operations, supplier management, and product lifecycle support.
• Demonstrated knowledge of GMP, 21 CFR Part 820, 21 CFR Part 4, ISO 13485, ISO 14971, and applicable combination product regulations.
• Experience supporting process validation, equipment qualification, technology transfers, and manufacturing readiness.
• Experience working with Contract Manufacturing Organizations (CMOs) and external suppliers.
• Working knowledge of Design Controls and Risk Management to support manufacturing quality activities and lifecycle changes.
• Strong technical problem‑solving, investigation, and root cause analysis skills.
• Excellent leadership, communication, and cross‑functional collaboration skills.
• Experience with statistical analysis tools, Minitab, and quality engineering methodologies preferred.

Education and Experience

• Bachelor’s degree in Engineering, Life Sciences, Quality, Manufacturing, or a related technical discipline is required. Advanced degree preferred.
• Typically requires 10+ years of Quality Assurance, Quality Engineering, Manufacturing Quality, or Operations Quality experience within the medical device, biotechnology, pharmaceutical, or combination product industry.
• Minimum of 5 years supporting GMP manufacturing operations, including assembly manufacturing, product disposition, deviation management, investigations, CAPA, change control, and batch record review.
• Demonstrated experience supporting autoinjector, prefilled syringe, or other drug‑device combination products from clinical through commercial manufacturing.
• Experience leading cross‑functional quality initiatives and partnering with Contract Manufacturing Organizations (CMOs) and suppliers.
• Prior people leadership or demonstrated technical leadership of complex quality programs is preferred.

Pay Range

$133,800 - $200,600

Pay Disclosure Statement

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job‑related factors permitted by law.

Benefits

At Vertex, our Total Rewards offerings also include inclusive market‑leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week‑long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Flex Designation

Hybrid‑Eligible Or On‑Site Eligible

Flex Eligibility Status

In this Hybrid-Eligible role, you can choose to be designated as:

• Hybrid: work remotely up to two days per week; or select
• On‑Site: work five days per week on‑site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Equal Opportunity

Vertex is committed to equal employment opportunity and non‑discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E‑Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [e-mail].