Senior Manager of Software Engineering

JPMorgan Chase & Co.; Jersey City (NJ); Presencial; USD 180.000 - 240.000; Jornada completa

Descripción de la vacante

JPMorgan Chase & Co. in Jersey City seeks a Senior Manager of Software Engineering to lead site reliability across Enterprise Technology liquidity risk. You are the non-functional requirement owner and champion for the applications in your remit, guiding strategic planning and reliability improvements.

You will influence teams to adopt AI-enabled reliability practices with data-driven decisions, ensuring security, traceability, and scalable operations across complex systems.

Formación

• 5+ years formal software engineering experience.
• Advanced proficiency in site reliability culture and principles across teams.
• Experience leading teams using enterprise AI capabilities with data sensitivity awareness.
• Ability to set organization-wide practices for reviewing AI-assisted recommendations while maintaining resiliency, security, and auditability.

Responsabilidades

• Demonstrates expertise in site reliability principles balancing features, efficiency, and stability.
• Negotiates with peers and executives for optimal outcomes.
• Drives adoption of site reliability practices across the organization.
• Drives reuse-first AI capabilities with human-in-the-loop validation and data sensitivity handling.
• Ensures teams demonstrate reliability metrics and empirical stability.
• Follows blameless, data-driven post-mortem strategies and conducts regular debreifs.
• Coaches entry to mid-level team members.
• Documents and shares knowledge via internal forums and guilds.
• Establishes team standards for AI-assisted reliability workflows with traceability and security controls.

Conocimientos

Site reliability

Leadership

AI governance

Security & auditability

CI/CD tooling

Container orchestration

Programming (Python/Java)

Data-driven decisions

Educación

Formal software engineering training

Herramientas

Jenkins

GitLab

Terraform

Kubernetes

Docker

Descripción del empleo

Guide and shape the future of technology at a globally recognized firm, driven by pride in ownership.

As a Senior Manager of Software Engineering at JPMorgan Chase within the Enterprise technology, liquidity risk team, youare the non-functional requirement owner and champion for the applications in your remit. You are a key influencer in your team’s strategic planning, driving continual improvement in customer experience, resiliency, security, scalability, monitoring, instrumentation, and automation of the software in your area. You act in a blameless, data-driven manner and navigate difficult situations with composure and tact.

Job responsibilities

• Demonstrates expertise in site reliability principles and demonstrates an understanding of the fine balance between features, efficiency, and stability
• Effectively negotiates with peers and executive partners to ensure optimal outcomes for all
• Drives the adoption of site reliability practices throughout the organization
• Drives reuse-first adoption of enterprise-authorized AI capabilities within the work environment to improve reliability operations and customer experience outcomes, with human-in-the-loop validation and appropriate handling of sensitive data
• Ensures your teams demonstrate site reliability best practices with the ability to demonstrate this empirically through stability and reliability metrics
• Drives a culture of continual improvement and solicits real-time feedback to improve the customer’s experience
• Ensures your team collaborates with other teams within your group’s specialization and avoids duplication of work where possible
• Follows blameless, data-driven, post-mortem strategies and conducts regular team debriefs to enable learning from both successes and mistakes
• Provides personalized coaching for entry to mid-level team members
• Ensures your team documents and shares their knowledge and innovations via internal forums, communities of practice, guilds, and conferences
• Establishes team standards for AI-assisted reliability workflows across automation and delivery practices, ensuring traceability/auditability, resiliency, and security controls.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Advanced proficiency in site reliability culture and principles and can demonstrate how to implement site reliability across application and platform teams while avoiding common pitfalls
• Experience leading teams in the safe use of enterprise-authorized AI capabilities within the work environment for reliability engineering workflows, including validation habits and awareness of data sensitivity.
• Ability to set and reinforce organization-level practices for reviewing AI-assisted recommendations and escalating uncertain decisions while maintaining resiliency, security, and auditability outcomes.
• Experience leading technologists to manage and solve complex technological issues at a firmwide level
• Ability to influence the team’s culture by championing innovation and change for success
• Experience hiring, developing, and recognizing talent
• Proficiency in at least one programming language (e.g., Python, Java Spring Boot, .Net, etc.)
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)
• Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)and troubleshooting common networking technologies and issues

Preferred qualifications, capabilities, and skills

• Ability to code and demonstrate data fluency