Senior Manager of Research and Intelligence

Insight Global

Philadelphia (Philadelphia County)

On-site

USD 130,000 - 145,000

Full time

14 days+
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Job summary

A leading company is seeking a Senior Manager of Research and Intelligence in Philadelphia. The role involves overseeing legal research services, integrating advanced technologies, and leading a high-performing team. Candidates should have a strong background in legal research and project management, with excellent communication skills. This position offers a competitive salary and opportunities for professional growth.

Qualifications

  • 5+ years of experience in a manager position within legal research.
  • Proven expertise in leading research teams and driving technological change.

Responsibilities

  • Oversee and drive the transformation of library research services.
  • Lead the creation of a competitive and client intelligence strategy.

Skills

Project Management
Communication
Collaboration

Education

Bachelor’s degree in research, library or information sciences
Advanced degree preferred

Job description

Senior Manager of Research and Intelligence
Senior Manager of Research and Intelligence

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Base pay range

$130,000.00/yr - $145,000.00/yr

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Knowledge and Skills Required:

  • Proven expertise in leading research teams, driving technological change, and creating innovative research solutions.
  • Familiarity with cutting-edge legal research technologies, including AI, machine learning, and predictive analytics.
  • Strong project management skills with a focus on delivering results in a fast-paced, client-driven environment.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across multiple teams and present complex findings in a clear, actionable format. Familiarity with budget management, vendor negotiations, and subscription-based services in the legal research field.

Educational and Experience Requirements:

  • Bachelor’s degree in research, library or information sciences, or a relevant field; advanced degree preferred.
  • 5+ years of experience in a manager position within legal research, competitive intelligence, and/or knowledge management within a law firm or similar professional services environment.

ESSENTIAL FUNCTIONS:

Evolve and Lead Legal Research Services:

  • Oversee and drive the transformation of library research services by integrating advanced technologies, AI-driven tools, and process improvement to better both the quality and speed of legal research services. Lead a small team of research professionals to deliver client-focused, legal research services for attorneys and paralegals, ensuring they receive timely, accurate, and actionable information that supports litigation, transactional work, and other legal matters. Establish a client-centric research model that emphasizes responsiveness and high-quality output, ensuring that attorneys and paralegals consistently receive best-in-class research support tailored to specific client needs. Coordinate legal research training and refreshers for attorneys on new applications and approaches.

Drive Strategic Intelligence to Aid Firm Decision-Marketing:

  • Lead the creation and implementation of a comprehensive competitive and client intelligence strategy to identify market trends, emerging legal opportunities, and competitor activities that inform the firm’s strategic goals. Partner with practice groups, business development, and senior leadership to understand key client needs and deliver actionable insights that help drive business development and operational decision-making. Partner with Recruiting to evaluate geographic growth markets in alignment with firm objectives. Establish and maintain a robust CI framework, ensuring timely, relevant, and high-quality reporting on competitive landscapes, regulatory changes, and industry trends to enhance firm strategy and client service.

Lead Research Resource and Budget Management:

  • Support the management of the firm’s budget, contracts, and subscriptions for research and intelligence tools and platforms, ensuring cost-effectiveness and value. Negotiate and manage licensing agreements, ensuring the firm has access to the most up-to-date research resources and tools to meet evolving client needs. Continuously assess the legal research landscape to identify new tools, platforms, and technologies that can enhance service delivery and operational efficiency.

Grow and Lead a High-Performing Team:

  • Lead comprehensive training for the research team, including upskilling on new technologies, methodologies, and best practices in legal research and competitive intelligence. Mentor and manage the professional growth of research team members, fostering a collaborative environment that promotes continuous learning, innovation, and excellence. Build a team-oriented culture focused on knowledge sharing, empowering team members to contribute to the development of new approaches and enhance the firm’s overall research capabilities.

Collaboration and Stakeholder Engagement:

  • Work closely with practice groups, business development, recruiting, and client relationship teams to provide research support for client opportunities, growth assessment, strategic planning, and client-facing projects. Foster cross-functional collaboration to ensure that research and competitive intelligence are integrated into key decision-making processes across the firm. Communicate research findings, market intelligence, and insights to diverse audiences, including attorneys, partners, and senior management, in a clear and actionable manner.

Law Firm Offices:

Baltimore, Boston, Wayne, PA, Chicago, Fort Lauderdale, Harrisburg, LA, Miami, Minneapolis, NYC, Newark, NJ, Irvine, Philadelphia, Pittsburgh, Princeton, Washington DC, West Palm Beach or Wilmington, DE.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Legal
  • Industries
    Legal Services

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