Senior Manager of Kitchen & Bath

LMC; Wayne (PA); On-site; USD 80,000 - 100,000; Full time

Job summary

LMC is looking for a Senior Manager of Kitchen & Bath to oversee purchasing, vendor relations, and dealer support operations. This role requires strong strategic planning, leadership, and vendor negotiation skills to enhance purchasing volume and dealer retention.

Qualified candidates should possess over 5 years of relevant industry experience, excellent customer service skills, and a Bachelor's degree. The position involves operational oversight and requires travel for industry representation.

Qualifications

• 5+ years experience in Kitchen & Bath or related industry.
• 8-10 years in sales, purchasing, or related field, preferably in building materials.
• 3-5 years prior management experience, preferably in purchasing or sales.

Responsibilities

• Oversees the purchasing and vendor relationships for the Kitchen & Bath Department.
• Supervises purchasing staff and develops their performance.
• Participates in vendor negotiations and develops key relationships.

Skills

Leadership

Vendor negotiation

Customer service

Communication

Operational oversight

Education

Bachelor’s degree in Business Administration or related field

Equivalent work experience

Job description

The Senior Manager of Kitchen & Bath oversees the full purchasing, vendor relations, and dealer support operations for the Kitchen & Bath Department within LMC. It combines strategic planning, staff leadership, vendor negotiation, dealer relationship management, and operational oversight to drive purchasing volume, expense control, dealer retention, and market share growth.

Primary Duties And Responsibilities

Strategic Leadership & Growth

• Increases the purchasing by members in LMC by supervising and implementing effective purchasing/sales strategies/programs and developing key relationships with the appropriate vendors.
• Ensures the retention of the current dealers/stockholders by providing the highest level of support and customer service to each dealer and solving dealer problems promptly.
• Participates in all appropriate special programs to ensure that optimal programs are obtained for LMC and the Dealer/customer. Programs may include special pricing, terms, corporate rebates, and/or delivery options.
• Responsible for growing and improving dealer market share of the managed product lines.

Team Leadership & People Management

• Manages a purchasing staff that includes buyers/sales specialists and an assistant buyer. Continuously improves the performance of the staff by providing periodic and timely coaching sessions and effectively implementing the LMC Performance Management Review System.
• Participates in the selection and hiring process; interviews applicants and makes hire recommendations to the divisional Vice President.
• Conducts performance evaluations and makes salary increase recommendations.
• Develops and trains staff to achieve corporate, divisional and departmental goals.
• Responsible for overseeing the operational and personnel administration of their department.

Dealer & Customer Management

• Develops strong and professional relationships with existing dealers.
• Work with the LMC Regional Sales Managers in the development of our existing LMC dealer base and assist in the development of new prospects to our dealer base.
• Identifies and solves member problems in the marketplace or with vendors.
• Assists purchasing and accounting staff with swift resolution of claims by members with vendor orders.

Vendor & Supplier Management

• Participates in locating vendors of materials or services and interviews them with buyers in order to determine new program viability.
• Represents the company in negotiating contracts and programs with suppliers.
• Develops strong and professional relationships with key supplier personnel of existing vendors and new vendors.

Operations, Policy & Process Management

• Analyzes market and delivery systems in order to assess present and future material availability.
• Develops and implements purchasing and contract management instructions, policies, and procedures.
• Develops, modifies and executes company policies which affect immediate operations.

Financial Planning & Reporting

• Prepares and submits sales forecasts for their department monthly.
• Keeps the divisional VP informed on the status of all appropriate projects and purchasing/sales activities through periodic meetings and report preparation.

Training, Marketing & Member Engagement

• Develops content and training outline for designer trainings each year.
• Lead and execute trainings in collaboration with the Corporate Meeting Staff.
• Foster and develop relationships with industry leaders and professionals to build out future educational trainings.
• Lead team on developing and executing regular webinars, K&B month of promos and other initiatives to provide more value to our member member base.
• Assist in the marketing and development of LMC’s private label.

Executive & Committee Collaboration

• Works with the divisional VP in the participation and meeting process with the Building Materials Committee.

Travel & Industry Representation

• Travel to member locations, member group meetings, vendor facilities and offices, industry trade shows, and LMC functions are a mandatory requirement of this job.

General Responsibilities

• Performs other duties as required and/or assigned.

Qualifications

• 5+ years experience in Kitchen & Bath or related industry
• Eight (8) to ten (10) years experience in sales, purchasing or related field, preferably within the building materials industry.
• Bachelor’s degree in Business Administration, Supply Chain Management, Marketing or other related field, or equivalent work experience.
• Three (3) to five (5) years prior management experience, preferably in a purchasing or sales capacity.
• Excellent leadership capabilities embodying mentoring, role modeling, coaching, and skill development.
• Excellent customer service focus and skill set.
• Excellent verbal and written communication skills, including the ability to communicate with internal and external contacts, both in writing and verbally.
• Ability to think creatively and effectively execute new ideas
• Ability to lead department staff to work towards the goals of the division and company.