Senior Manager of Human Resources

EF Education First Gruppe; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

A global education organization seeks a Senior Manager of Human Resources to oversee the People Operations function. You will manage a team supporting employee lifecycle activities such as hiring, onboarding, and compliance. Ideal candidates will have experience with complex HRIS systems like Oracle HCM and strong leadership skills. Enjoy four weeks of paid vacation, travel opportunities, and a vibrant work culture.

Benefits

Four weeks paid vacation

Exciting travel opportunities

25% company match on 401(k) contributions

Comprehensive medical and dental benefits

Wellness benefits including fitness reimbursement

Modern offices with remote work options

Qualifications

• Experience managing HR teams and functions.
• Ability to guide through systems transformation.
• Strong focus on quality, efficiency, and a positive attitude.

Responsibilities

• Oversee people operations functions and manage a team.
• Support hiring and onboarding processes.
• Conduct exit interviews and manage compliance.

Skills

Experience with complex HRIS systems

Excellent communication skills

Collaboration skills

Interest in team management

Problem-solving skills

Tools

Oracle HCM

Job description

As the Senior Manager of Human Resources, you will be responsible for the People Operations function within the central HR team. This position manages and develops a team of HR coordinators, generalists, and specialists who provide HR guidance and coaching for our US staff and managers. EF’s People Operations team core responsibilities include HR management, supporting employee lifecycle activities such as onboarding, internal moves, employment changes and transfers, wage, hour and pay compliance, benefits administration, training, orientation, and exit management.

What you’ll be doing:

• Oversee and guide the people operations functions of our central teams, managing a team of HR Coordinators, Generalists, and Specialists. These teams support thousands of EF staff across the US.
• Support the team through ongoing systems transformation, guiding them through change, identifying opportunities for system improvements, and collaborating with staff, peers, managers, and technical resources to address gaps, both short and long term.
• Assist central teams and people managers in navigating hiring and onboarding processes, including offer letters, new hire paperwork, wage and hour laws, and benefits offerings.
• Manage employment changes such as role or classification changes, promotions, inter-office moves, relocations abroad, etc.
• Provide one-on-one coaching to direct reports on navigating business challenges to support their stakeholders effectively.
• Assign tasks and review completed work for accuracy.
• Assist in managing departmental activities, providing technical direction in areas of expertise.
• Report on and analyze employment data.
• Manage the centralized exit process, including conducting exit interviews, ensuring final pay compliance, and supporting employees and internal teams as needed.

What you bring to the role:

• Experience with complex HRIS systems, preferably Oracle HCM.
• Excellent communication and collaboration skills.
• A genuine interest in team management, mentorship, and hands-on problem solving.
• A focus on quality, efficiency, positivity, and a can-do attitude.

Why you’ll love working here: Perks, Benefits, and more!

This is a fun, high-caliber place to work. Employees love EF because of its people, a purpose-driven, international community that values continuous learning, innovation, and mutual support.

Expect:

• Professional growth opportunities with regular trainings and workshops.
• Four weeks paid vacation in the first year, ten paid holidays, and two floating holidays.
• Exciting travel opportunities.
• 25% company match on 401(k) contributions.
• Comprehensive medical, dental, vision, and insurance options.
• Dependent care, healthcare, and commuter FSAs.
• Fertility and family-building support.
• Wellness benefits including a yearly fitness reimbursement.
• Social and learning events, employee resource groups.
• Employee Assistance Program.
• Tenure-based sabbaticals.
• Product discounts on travel, language schools, and more.
• Local venue and business discounts.
• Modern offices with remote work Fridays.

About EF Education First

EF is in the business of understanding—creating immersive educational experiences that foster understanding across cultures. With offices worldwide, we aim to build a more understanding world through language, cultural exchange, academic studies, and travel. Join us and be part of something meaningful.