Senior Manager of Community Leadership and Learning

Associated Black Charities; Baltimore (MD); On-site; USD 90,000 - 130,000; Full time

Job summary

Associated Black Charities in Baltimore seeks a Senior Manager of Community Leadership and Learning to lead ABC Academy and a broad learning portfolio. You will design and implement programs from concept through evaluation, aligning with ABC’s mission and community priorities.

This role requires strong public speaking, curriculum development, and coordination of external trainers. You will supervise staff, manage budgets, and report outcomes to leadership, funders, and partners.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 5–7 years in program management, nonprofit leadership, or related areas.
• Experience supervising staff and coordinating multiple programs.

Responsibilities

• Lead ABC Academy and learning initiatives, managing from design through evaluation.
• Develop curricula, facilitator guides, and learning materials with adult-learning principles.
• Supervise staff and contractors, ensuring accountability and deadlines.
• Build partnerships and coordinate outreach, communications, and stakeholder engagement.
• Evaluate programs, track outcomes, and report to leadership and funders.

Skills

Public speaking

Curriculum development

Program management

Leadership

Nonprofit governance

Education

Bachelor's degree

Tools

Microsoft Office

Project management tools

Virtual meeting platforms

Job description

The Senior Manager of Community Leadership and Learning reports to the Senior Director of Culture & Community and leads Associated Black Charities’ learning, leadership development, capacity-building, and community-based programming.

The Senior Manager leads ABC Academy and ABC’s full suite of learning opportunities and programmatic initiatives, ensuring alignment with ABC’s mission, priorities, community needs, and outcomes. This position manages programs from design through implementation, evaluation, and improvement.

The Senior Manager transforms ABC’s strategies, research, and expertise into engaging curricula, presentations, workbooks, worksheets, activities, facilitator guides, toolkits, and assessments. The role requires strong public speaking and facilitation skills and coordination of external trainers and subject matter experts.

The position supervises assigned staff and program support personnel and is responsible for delegation, coaching, performance management, deadlines, deliverables, and accountability.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Program Leadership and ABC Academy

• Lead ABC Academy and ABC’s learning, leadership development, capacity-building, community education, and related initiatives.
• Develop program plans, timelines, budgets, deliverables, learning objectives, implementation strategies, and performance measures.
• Manage multiple programs while meeting deadlines, quality standards, contractual requirements, and organizational expectations.
• Identify challenges, risks, opportunities, and resource needs and proactively develop solutions.
• Maintain program systems, records, participant data, evaluations, outcomes, and required documentation.
• Track performance and prepare reports and impact information for leadership, funders, and partners.
• Support grant-funded programs with required data, outcomes, narratives, and documentation.
• Monitor program expenditures and approved budgets.
• Assess ABC’s learning portfolio and recommend new trainings, workshops, cohorts, convenings, technical assistance, and other formats.
• Develop strategies to expand participation, reach, relevance, retention, completion, and impact.
• Coordinate recruitment, registration, scheduling, facilitators, communications, materials, logistics, evaluation, and follow-up.
• Identify opportunities to scale programming across in-person, virtual, hybrid, cohort-based, and community-based formats.

Curriculum Development, Training and Facilitation

• Lead the development and continuous improvement of curricula and educational resources.
• Translate topics related to racial equity, leadership, economic mobility, nonprofit management, governance, workforce development, community engagement, and systems change into accessible learning experiences.
• Develop presentations, facilitator guides, workbooks, worksheets, toolkits, case studies, discussion guides, interactive activities, assessments, action-planning tools, resource guides, evaluations, and digital learning materials.
• Apply adult-learning principles to ensure programming is interactive, practical, culturally responsive, and participant-centered.
• Evaluate and revise curriculum based on feedback, outcomes, research, and emerging needs.
• Serve as an ABC trainer, presenter, facilitator, moderator, and organizational representative.
• Deliver presentations, workshops, trainings, community dialogues, panels, and other learning experiences to diverse audiences.
• Identify, recruit, prepare, and coordinate trainers, speakers, panelists, consultants, facilitators, and subject matter experts.
• Review presentations and training materials to ensure quality, accuracy, and alignment with ABC standards.

Team Leadership and Supervision

• Supervise assigned staff, interns, contractors, consultants, and other designated personnel.
• Establish clear priorities, assignments, deadlines, performance standards, and accountability.
• Conduct regular supervision meetings and monitor progress toward goals.
• Delegate responsibilities while maintaining accountability for quality and timely completion of team deliverables.
• Provide coaching, feedback, professional development, performance guidance, and corrective direction as needed.
• Participate in onboarding, evaluations, goal setting, and performance management.
• Build a team culture centered on accountability, communication, collaboration, and professionalism.
• Identify staffing, training, technology, and resource needs and make recommendations to leadership.

Partnership, Stakeholder Engagement, Outreach and Communications

• Develop partnership, outreach, communication, recruitment, and engagement strategies that increase awareness of and participation in ABC’s learning opportunities.
• Build and maintain relationships with community organizations, nonprofits, corporations, foundations, employers, government agencies, educational institutions, professional associations, and other stakeholders.
• Maintain a pipeline of prospective participants, partners, referral organizations, employers, institutions, and aligned audiences.
• Conduct proactive outreach to recruit participants, build partnerships, generate referrals, and expand ABC’s reach.
• Coordinate partner meetings, presentations, information sessions, technical assistance, and collaborative programming.
• Identify organizations and individuals that can provide expertise, referrals, sponsorships, venues, resources, or other support.
• Collaborate with development and communications staff on sponsor cultivation, recruitment materials, program messaging, email, website, social media, and outreach content.
• Draft and coordinate participant communications, including invitations, registration information, reminders, orientation materials, updates, follow-up, evaluations, alumni engagement.
• Develop strategies to strengthen registration, attendance, completion, engagement, retention, and continued participation.
• Represent ABC through presentations, community meetings, networking events, conferences, workshops, and panels.
• Track outreach, referral, participation, and engagement data to strengthen recruitment and community reach.

Evaluation, Data and Organizational Collaboration

• Establish program objectives, learning outcomes, performance indicators, and evaluation strategies.
• Develop surveys, assessments, evaluations, and other tools to measure effectiveness.
• Analyze data and use findings to strengthen curriculum, delivery, engagement, and future program design.
• Maintain documentation of participation, outputs, outcomes, testimonials, success stories, and impact.
• Collaborate with leadership, development, and communications staff to translate outcomes into compelling impact narratives.
• Work across departments to ensure learning initiatives are coordinated and aligned with organizational priorities.
• Provide program information, outcomes, data, budgets, stories, and materials needed for proposals, reports, communications, and fundraising.
• Participate in organization-wide programs, events, meetings, planning, fundraising, and professional development.
• Serve as an ambassador for ABC’s mission, values, programs, and priorities.

OTHER DUTIES AS ASSIGNED

Perform additional duties as assigned to support the mission and operations of Associated Black Charities.

QUALIFICATIONS

• Bachelor’s degree in a related field; equivalent education and relevant experience may be considered.
• At least 5-7 years of progressively responsible experience in program management, nonprofit leadership, training and development, community engagement, education, workforce development, capacity building, or a related area.
• Experience supervising staff, interns, contractors, consultants, and/or project teams.
• Ability to independently manage complex programs from planning through implementation, evaluation, and reporting.
• Experience developing curricula, workshops, presentations, worksheets, activities, toolkits, workbooks, or other educational resources.
• Experience facilitating workshops, trainings, presentations, meetings, or learning experiences.
• Strong public speaking, written communication, interpersonal, organizational, project management, and problem-solving skills.
• Ability to manage multiple programs, stakeholders, deadlines, budgets, and competing priorities.
• Ability to coach, delegate, provide feedback, manage performance, and hold team members accountable.
• Strong attention to detail, initiative, reliability, discretion, sound judgment, and commitment to high-quality work.
• Knowledge of racial equity and justice and the impact of systemic racism on Black communities and institutions.
• Ability to translate complex information into accessible, engaging and actionable learning experiences.
• Proficiency with Microsoft Office and comfort using project management, virtual meeting, presentation, database, and other digital tools.
• Ability to work collaboratively across departments and independently with appropriate communication to leadership.
• Availability to work primarily in person and participate in occasional evening or weekend programs and events.
• Commitment to ABC’s mission and values.