Senior Manager Network Operations

Providence; Renton (WA); Hybrid; USD 142,000 - 225,000; Full time

Benefits offered by this job

401(k) with employer matching

Health, dental, vision insurance

Life and disability insurance

Paid time off including parental leave

Job summary

Providence is seeking a Provider Network Operations Senior Manager to oversee USFHP recruitment, contracting, onboarding, and ongoing provider relations across multiple states. You will coordinate with PacMed clinics and regional partners to streamline workflows and deliver timely credentialing decisions.

You will develop tracking systems, analyze data, and report to leadership while guiding teams through change, process improvements, and staffing projections in a mission-driven health care

Qualifications

• Bachelor's Degree or equivalent education/experience.
• 6 years high‑level admin/program coordination experience, preferably in healthcare.
• 4 years leadership experience.
• 2 years direct supervisory experience.
• Track record of delivering high levels of customer satisfaction.
• Demonstrated change agent with process improvement.
• Experience working with senior administrators and handling confidential matters.
• Sophisticated project management experience.
• Strong prioritization and organization across multiple requests.

Responsibilities

• Lead recruitment, contracting, onboarding, and ongoing provider relations and credentialing across multiple states.
• Liaise with external and internal regional medical groups and ministry partners to streamline workflows.
• Create and maintain tracking systems and analyze data to produce leadership reports, staffing projections, and timelines.

Skills

Admin coordination

Leadership experience

Supervisory experience

Project management

Prioritization & organization

Customer satisfaction focus

Change management

Communication with executives

Education

Bachelor's Degree

Job description

Description

The Provider Network Operations Senior Manager is responsible for the development and operations of USFHP Provider Network Recruitment and Contracting, Onboarding, and Ongoing Provider Relations and Credentialing across multiple states for The USFHP contracted network.

They will act as a liaison for all network providers, managing the recruitment and contracting and credentialing process. They will manage the relationships with our external and internal regional medical group and ministry partners,. This includes streamlining workflows and creating consistency in our interactions with those partners. They will create, administer, and maintain tracking systems and analyze data to create reports for leadership visibility, staffing projections, and timelines.

The incumbent performs all duties in a manner that promotes PacMed mission, values, and philosophy. In all aspects, he/she serves as a role model for the values and mission of the organization.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Pacmed Clinics DBA Pacific Medical Centers and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required qualifications

• Bachelor's Degree. Or equivalent educ/experience

• 6 years High level admin/program coordination experience, preferably in a healthcare setting.

• 4 years Leadership experience.

• 2 years Direct supervisory experience.

• Track record of delivering high levels of customer satisfaction.

• Demonstrated track record of being a change agent, leaving every team and process better than you found it.

• Experience working effectively with senior administrators and professionals, including sensitivity in handling confidential information and urgent matters in a thoroughly professional and timely manner.

• Sophisticated project management experience.

• Track record of efficient prioritization and organization of multiple requests.

Why Join Providence

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission to advocate, educate and provide extraordinary care.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in‑class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the ward range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Pacific Medical Centers (PacMed) is a private, not-for-profit, primary and integrated multi-specialty health care network with outpatient clinics and primary and specialty care providers in King, Snohomish and Pierce counties. We combine decades of patient-centered care with cutting-edge technology, first-class facilities and board-certified providers.

Our strong team environment and respect for our people—at all levels and from all backgrounds—allow us to provide authentic care that achieves the highest-quality patient outcomes, backed by the strong network of resources and support through our affiliation with the Providence family, including local partners like Swedish Health Services.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern.

Requsition ID: 464648
Company: Pacific Medical Jobs
Job Category: Operations & Support
Job Function: Information Technology
Job Schedule: Full time
Job Shift: Day
Career Track: Leadership
Department: 3060 WA USFHP
Address: WA Renton 620 Naches Ave SW
Work Location: Blackriver Corporate Park-Renton
Workplace Type: Hybrid
Pay Range: $68.62 - $108.34
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.