Senior Manager, NA Supply Chain Master Data Operations

Coca-Cola; Georgia; On-site; USD 120,000 - 180,000; Full time

Job summary

The Coca-Cola Company is seeking a Senior Manager, Supply Chain Master Data Operations in the United States. This individual contributor role collaborates with a MSP to govern global supply chain master data, ensuring data integrity and alignment with governance standards.

You will drive data strategy, coordinate MSP support for initiatives, and manage the master data lifecycle across finished goods, packaging, BOMs and related domains.

Qualifications

• Bachelor's degree or equivalent; Master's preferred.
• Experience with MDM and PIM tools (Informatica, Product 360).
• Experience with SAP, PLM, MDG ERP systems.
• GS1, GDSN or 1WorldSync experience preferred.
• Strong Excel skills are required.
• Hands-on collaboration with MSP experience is a plus.
• Excellent communication and enterprise data management knowledge.

Responsibilities

• Leverage data management to solve master data opportunities across cross‑functional teams.
• Build relationships with Coca‑Cola and MSP stakeholders to improve tools and processes.
• Communicate effectively with personnel at all levels.
• Anticipate changing business requirements and position data changes accordingly.
• Lead innovative problem resolution for master data processes with MSP coordination.
• Improve data quality standards, tools, and processes; monitor KPIs and SLAs.
• Manage the life cycle of assigned supply chain master data.

Skills

English proficiency

Data management knowledge

Communication skills

Cross-functional collaboration

MSP collaboration

Master data concepts

Education

Bachelor's degree or equivalent

Master's degree

Tools

Informatica

Product 360

SAP

PLM

MDG

GS1

GDSN

1WorldSync

Metadata Management tools

MSP collaboration tools

MS Excel

Job description

Job Description Summary

Please note: this is an individual contributor role

Here at The Coca-Cola Company, we operate in nearly every country in the world, and today we're proud to serve ~1.9 billion drinks to consumers every day. Our vision is loved brands, done sustainably, for a better shared future. We strive to provide cutting-edge excellence in support to enabling and growing our brand portfolio.

This role is a part of an organization called Enterprise Data Governance and Shared Platforms, which is a vibrant & highly motivated group that collaborates across different data domains working together towards building governance processes and tools that make our data better while also supporting the business in managing the master data across Finance, HR, Marketing, Vendor, Customer, Supply Chain Domains, and Net Sales Revenue.

Today, we're looking for a Senior Manager, Supply Chain Master Data Operations . This is an individual contributor role that reports to the Director, Supply Chain Master Data Operations, who leads a team of 6 and oversees the Supply Chain Master Data Operations of our Managed Service Provider.

Job Description Summary

This role provides data strategy expertise and ensures data integrity & quality in compliance with Enterprise Governance & Shared Platforms governance guidelines. Additionally, role will act as an integrator between TCCC business and a Managed Service Provider (MSP) team responsible for assessing and executing master data transactions. Will also coordinate MSP support for initiatives, changing business requirements, process improvements, Level II IT support and other escalations of data related needs.

Position Overview

The Senior Manager, Supply Chain Master Data Operations maintains and supports Global Master Data processes as related to the Supply Chain (finished goods, semifinished goods, packaging, BOMs, recipes, cold drink equipment and facilities parts). This role is integral to the company's data management process and responsible for determining how to meet new and changing business needs for the company's digital journey through master data.

The Global Master Data Operations team's intent is to act as a trusted adviser to internal clients regarding Supply Chain Master Data and drive cross-functional alignment to deliver company Data objectives; to apply system(s) master data expertise to global deployment projects; adherence to Enterprise Data Governance & Shared Platforms Governance Standards through data management policies, procedures, stewardship awareness; and implement global improvements supporting master data and quality.

Function Related Activities/Key Responsibilities

• Leverage strong data management background to help solve TCCC master data opportunities by partnering with geographically cross-functional teams and data sources
• Develop meaningful and lasting relationships with TCCC and Managed Service Provider (MSP) stakeholders to problem-solve and enhance tools or processes.
• Demonstrate effective interpersonal and communications skills and ability to work effectively with all personnel levels
• Ability to anticipate changing business requirements and works proactively to properly position master data process changes or tool adoption
• Leading innovative problem resolution for innovation and complex master data business processes and the ability to implement forward-thinking solutions and coordinates with MSP for initiatives, Level II IT support and other escalations of data related needs
• Prioritizes and recommends opportunities to enhance data quality standards, tools, processes, problem resolution for innovation & complex master data business processes and the ability to implement continuous improvement solutions
• Acts as decision maker for questions and concerns from TCCC and Managed Service Provider (MSP) stakeholders
• Ensures policies, procedures, and measures are in place to support achievement of efficiency, and effectiveness objectives. (Reviews output of data quality analysis (QC, KPI's, SLAs) and performance needs along with the creation of action plan to achieve desire outcome)
• Manage the life cycle of assigned supply chain master data

Basic Requirements :

• Full English Proficiency is a must.
• Bachelor's degree or the equivalent in education and/or relevant experience, Master's degree is a plus.
• Experience with MDM, PIM tools (example, Informatica, Product 360), ERP systems (SAP, PLM, MDG), Metadata Management tool(s) are required.
• Experience with industry platforms such a GS1 is preferred.
• GS1-Global Data Synchronization Network (GDSN) and 1WorldSync preferred.
• Microsoft suite proficiency Excel is required.
• Preferably, hands-on collaboration experience with Managed Service Provider (MSP)
• Strong knowledge of enterprise data management with preference of Supply Chain concepts & processes
• Excellent communicator with the a