Senior Manager, MESO GDO OpX (Onsite)

Pratt & Whitney; East Hartford (CT); On-site; USD 132,000 - 252,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) match

Flexible spending accounts

Flexible work schedules

Employee Scholar Program

Parental leave

Paid time off

Holidays

Job summary

Pratt & Whitney, part of RTX, seeks a Senior Manager, Operations Excellence - Site Lead to drive CI initiatives, readiness engineering, and digital tool adoption across APAC depot operations in a low-volume, high-complexity MRO environment.

The role requires up to 35% travel and collaboration with cross-functional teams to improve TAT, stability, and readiness practices. A strong background in Lean/CI and digital tools is essential for success.

Qualifications

• Bachelor's degree in Engineering, Operations, Supply Chain, or related technical field.
• 10+ years of experience preferred; 7+ years with advanced degree.
• 5+ years in operations, CI/Lean, MRO, manufacturing, or engineering leadership.

Responsibilities

• Lead Continuous Improvement (CI) initiatives and CORE deployment to enhance operational efficiency and execution stability.
• Drive readiness engineering operations and workflow maturity development across depot sites.
• Ensure disciplined readiness practices across Gates 1-4 to improve execution predictability.
• Implement and oversee digital tool adoption for operational improvements.
• Collaborate with cross-functional teams to identify and mitigate operational risks impacting TAT and stability.
• Provide structured governance to strengthen operational processes and readiness practices.
• Support geographically dispersed teams and ensure alignment across multiple levels of the organization.
• Monitor and report on operational performance, ensuring alignment with business objectives.

Skills

Continuous Improvement (CI)

Operations leadership

Data analytics

Cross-functional collaboration

Education

Bachelor's degree in Engineering, Operations, or related field

Tools

SAP

Solumina

Power BI

Job description

Location: US-CT-EAST HARTFORD-ETC ~ 400 Main St ~ BLDG ETC

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

The Senior Manager, Operations Excellence - Site Lead will play a critical role in driving operational execution stability, Turnaround Time (TAT) improvement, and workflow maturity development within Military Engines Sustainment Global Depot Operations across the Asia-Pacific (APAC) region. This role will focus on leading Continuous Improvement (CI), readiness engineering operations, and digital tool adoption while ensuring disciplined readiness practices across Gates 1-4 in a low-volume, highly complex Maintenance, Repair, and Overhaul (MRO) environment. This position requires up to 35% travel and will support APAC depot sites.

What You Will Do

• Lead Continuous Improvement (CI) initiatives and CORE deployment to enhance operational efficiency and execution stability.
• Drive readiness engineering operations and workflow maturity development across depot sites.
• Ensure disciplined readiness practices across Gates 1-4 to improve execution predictability.
• Implement and oversee digital tool adoption for operational improvements.
• Collaborate with cross-functional teams to identify and mitigate operational risks impacting TAT and stability.
• Provide structured governance to strengthen operational processes and readiness practices.
• Support geographically dispersed teams and ensure alignment across multiple levels of the organization.
• Monitor and report on operational performance, ensuring alignment with business objectives.

What You Will Learn

• How to mature readiness engineering practices and execution models across a low-volume, highly complex MRO environment
• Advanced application of digital tools (SAP, Solumina, Power BI) to drive operational insights and workflow stability
• Techniques for leading CORE events, TAT reduction efforts, and cross-functional CI initiatives
• How to assess and improve workflow maturity across Gates 1-4
• Methods for identifying and eliminating execution bottlenecks using data analytics
• How to influence site leadership, engineering, quality, and supply chain stakeholders to drive alignment and change
• Approaches for deploying simplification strategies to improve stability and predictability
• How to support and align multiple OCONUS depot sites

Qualifications You Must Have

• Bachelor's degree in Engineering, Operations, Supply Chain, or related technical field.
• A minimum of 10 years of experience or minimum of 7 years of experience with Advanced degree.
• 5+ years of experience in operations, CI/Lean, MRO, manufacturing, or engineering leadership.
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Qualifications We Prefer

• Master's degree in Engineering, Operations, Business, or related field.
• Experience in military or commercial MRO or aerospace sustainment.
• Lean Six Sigma or CORE certification (Green Belt, Champion, Practitioner, or higher).
• Experience implementing digital CI toolsets or analytics platforms.
• Experience supporting geographically distributed teams.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.