Senior Manager, Marketing Operations

Takeda; Boston (MA); Hybrid; USD 137,000 - 215,000; Full time

Job summary

Takeda in Boston, MA is seeking a Senior Manager, Marketing Operations to serve as the US Oncology operational lead for speaker programs, consulting, advisory boards, patient engagement, and conferences. The role drives end-to-end operations for launch readiness, vendor governance, and enterprise engagement models across brands and functions.

The position emphasizes process improvement, risk management, and analytics to enable informed decision-making and scalable execution in a hybrid work

Qualifications

• Bachelor’s degree and at least 7 years of experience in pharmaceutical or biotechnology commercial operations or a related field.
• Experience supporting healthcare professional engagement programs, including speaker programs, consulting engagements, or advisory board activities.
• Advanced project and portfolio management skills, including planning, prioritization, risk management, governance, resource management, and execution of complex commercial initiatives.
• Proven ability to navigate complex organizational structures and influence stakeholders across matrixed functions to drive alignment, decision-making, and operational outcomes.
• Demonstrated expertise in Agile methodologies, Scrum practices, backlog management, sprint planning, and continuous improvement frameworks.
• Experience managing operational programs, coordinating cross-functional stakeholders, and driving execution across multiple priorities.
• Experience with vendor management, budget oversight, and operational planning.
• Proficiency with business and reporting tools such as Microsoft 365, Smartsheet, Power BI, and Power Automate.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to influence and collaborate effectively across diverse functions and organizational levels.

Responsibilities

• Lead operational planning and execution for healthcare professional engagement programs.
• Drive cross-functional collaboration with commercial, medical, legal, compliance, finance, procurement, and external partners.
• Oversee vendor governance and performance to ensure effective delivery.
• Support launch readiness initiatives by coordinating operational activities.
• Strengthen governance and compliance through consistent processes and risk management.
• Advance process improvement to increase efficiency and standardization.
• Develop and monitor performance insights through analytics and reporting.

Skills

Agile methodologies

Scrum

Stakeholder management

Vendor management

Budget oversight

Process improvement

Cross-functional collaboration

Project management

Portfolio management

Education

Bachelor’s degree

Tools

Smartsheet

Power BI

Power Automate

Microsoft 365

Job description

Job Description:

The Senior Manager, Marketing Operations serves as the US Oncology Business Unit operational lead and subject matter expert for commercial Speaker Bureau, fee-for-service, HCP consulting, advisory boards, steering committees, patient engagement, conferences, congresses, and related enterprise engagement activities. This role requires launch experience for pharmaceutical drug products and the ability to manage end-to-end Speaker Bureau and HCP engagement operations in support of brand priorities, field readiness, compliant execution, and commercial launch objectives. The role owns the enterprise engagement operating model by translating business strategies, compliance requirements, and stakeholder needs into scalable, executable processes across brands, functions, vendors, and therapeutic areas. The role advances launch readiness, vendor governance, systems strategy, financial oversight, first-line monitoring, process improvement, and team capability development while leveraging automation and project management strategies, including Smartsheet, Power BI, Power Automate, and related tools, to improve workflow efficiency, reporting, governance, and decision-making. The role also supports conference and engagement planning, execution oversight, postmortems, lessons learned retrospectives, and implementation of continuous improvements to reduce operational risk, strengthen business agility, and enhance future engagement execution.

How You Will Contribut:

• Lead operational planning and execution: for healthcare professional engagement programs, including speaker programs, consulting activities, advisory boards, patient engagement initiatives, congresses, and sponsorships.
• Drive cross-functional collaboration: with commercial, medical, legal, compliance, finance, procurement, and external partners to support business objectives.
• Oversee vendor governance and performance: to help ensure effective delivery of operational services and programs.
• Support launch readiness initiatives: by coordinating operational activities that enable successful commercial execution.
• Strengthen governance and compliance practices: through consistent processes, risk management, and audit-ready operations.
• Advance process improvement efforts: to increase efficiency, standardization, and operational excellence across programs.
• Develop and monitor performance insights: through analytics, key performance indicators, and reporting that support business decisions.

Qualifications:

• Bachelor’s degree and at least 7 years of experience in pharmaceutical or biotechnology commercial operations or a related field.
• Experience supporting healthcare professional engagement programs, including speaker programs, consulting engagements, or advisory board activities.
• Advanced project and portfolio management skills, including planning, prioritization, risk management, governance, resource management, and execution of complex commercial initiatives.
• Proven ability to navigate complex organizational structures and influence stakeholders across matrixed functions to drive alignment, decision-making, and operational outcomes.
• Demonstrated expertise in Agile methodologies, Scrum practices, backlog management, sprint planning, and continuous improvement frameworks.
• Experience managing operational programs, coordinating cross-functional stakeholders, and driving execution across multiple priorities.
• Experience with vendor management, budget oversight, and operational planning.
• Proficiency with business and reporting tools such as Microsoft 365, Smartsheet, Power BI, and Power Automate.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to influence and collaborate effectively across diverse functions and organizational levels.

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy.

Takeda Compensation and Benefits Summary:

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

Boston, MA

U.S. Base Salary Range :

$137,000.00 - $215,270.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.

Benefits

For information about our benefits, please click here.

EEO Statement:

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations:

Boston, MA

Worker Type:

Employee

Worker Sub-Type:

Regular

Time Type:

Full time

Job Exempt:

Yes

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.