Senior Manager, Maintenance Control

Test Frontier Job Board; Denver (CO); On-site; USD 135,000 - 164,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) retirement savings options

Paid holidays, vacation time and sick 

Travel privileges on Frontier Airlines

Buddy passes

Employee discounts

HOPE League / employee programs

Job summary

Frontier Airlines in Denver seeks a Senior Manager, Maintenance Control to lead MCC operations, oversee Safety Management System activities and drive team development. You will coordinate with Flight Dispatch, System Operations Control and Engineering to support safe, compliant operations.

You’ll oversee staffing, budgeting and day-to-day leadership, working to reduce disruptions while upholding regulatory and company standards.

Qualifications

• FAA-certificated mechanic with A&P ratings and 5+ years of combined heavy maintenance, line maintenance and MCC experience.
• At least 5 years of supervisory/management experience in maintenance operations.
• Strong knowledge of maintenance operations and a working knowledge of Airbus aircraft.
• Strong verbal, written and interpersonal communication across departments.
• Proficiency in Microsoft Word, Excel and Access.

Responsibilities

• Lead MCC operations and ensure safe aircraft availability.
• Coordinate seamless shift transitions and fleet-wide mechanical-status briefings.
• Provide technical guidance to Line/Contract/ROn and Heavy Check Maintenance personnel.
• Define required maintenance actions to address aircraft discrepancies.
• Help reduce maintenance-related delays and cancellations.
• Serve as primary point of contact for Director, MCC and senior leadership.
• Lead Safety Management System activities and ensure SMS effectiveness.
• Develop team and drive long-term objectives and workflows.

Skills

FAA cert

Airframe & Powerplant

Maintenance management

Leadership

Communication

MS Word / Excel / Access

Tools

Microsoft Word

Excel

Access

Job description

• Pay or shift range: $135,000 USD to $163,873 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Senior Manager, Maintenance Control

Lead Maintenance Control across Frontier’s operation

Senior Manager, Maintenance Control, you’ll have overall responsibility for the department, including staffing, budgeting and day-to-day operational leadership.

You’ll serve as the senior-level authority for system maintenance decisions and coordinate closely with Flight Dispatch, System Operations Control, Station Operations, Line and Heavy Maintenance, Inspection, Engineering and Purchasing to support continued safe operations.

You’ll also lead Safety Management System activities, oversee maintenance-control programs and processes, develop your team and help drive improvements that reduce operational disruption while maintaining regulatory and company standards.

Leadership scope This role reports to Director, Maintenance Control Center and has several direct reports.

What you’ll do

Lead Maintenance Control operations

• Manage the daily activities of MCC, ensuring safe aircraft are continuously available for scheduled service.
• Ensure seamless transitions between personnel and shifts and provide ongoing fleet-wide mechanical-status briefings to the Director, Maintenance Control and senior leadership.
• Provide technical assistance and guidance to Line Maintenance, Contract Maintenance, RON Maintenance and Heavy Check Maintenance personnel.
• Define required maintenance actions to address aircraft discrepancies.
• Help track and drive efforts to reduce maintenance-related delays and cancellations.
• Serve as a primary point of contact for the Director, Maintenance Control and senior management.

Lead Safety Management System responsibilities

• Manage, monitor and coordinate assigned Safety Management System activities.
• Coordinate the development, implementation, maintenance and integration of SMS throughout Frontier.
• Support hazard identification and safety risk assessments, including change management.
• Ensure the effectiveness of safety risk controls.
• Advise the accountable executive on SMS performance and opportunities for improvement.
• Maintain accountability for safety performance related to assigned responsibilities.
• Manage risk within acceptable levels as defined by Frontier’s company risk matrix.
• Promote safety and demonstrate sound operational judgment and situational awareness.

Develop people, capability and department performance

• Develop the knowledge, skills, capabilities, capacity, proficiency and workflows of assigned personnel to support business results.
• Create and administer work schedules, performance objectives, goals and training for MCC and Technical Services personnel.
• Monitor and prepare pay recap information, including vacation and sick time.
• Develop broad knowledge of airline operational teams and how Maintenance Control interacts with them.
• Build understanding across the team of how Maintenance Control decisions affect operational performance and the customer experience.
• Participate in strategic planning and lead implementation of long-term objectives.

Maintain compliance, documentation and program quality

• Ensure required audits and internal self-audits are completed accurately and on time.
• Identify root causes and implement mitigating actions for inspection findings or corrective action reports.
• Ensure the quality of operational MEL, CDL and NEF program processes.
• Manage auditing of completed work packages to support accurate and compliant documentation.
• Ensure assigned work documents and records are complete and accurate.
• Participate in CASS, Reliability Board, GMM and Action Item meetings.
• Ensure personnel maintain required training and qualifications to perform assigned tasks in departments without supervisors, as applicable.

Support technical communication and coordination

• Maintain strong communication across Maintenance Control and partner departments.
• Collect, organize and communicate technical information clearly and accurately.
• Support effective communication with internal teams, leaders and operational partners.

What you’ll bring

• FAA-certificated mechanic with Airframe and Powerplant ratings, plus at least five years of combined heavy maintenance, line maintenance and Maintenance Control experience.
• At least five years of supervisory or management experience in a maintenance operations environment, with proven leadership and motivational skills and the ability to plan, organize and administer workloads for assigned personnel.
• Strong knowledge of maintenance operations and a working knowledge of Airbus aircraft.
• Strong verbal, written and interpersonal communication skills, including listening, questioning, clarity, conciseness, empathy and trust-building, with the ability to communicate effectively across departments.
• Excellent organizational skills and the ability to remain effective in high-pressure operational situations.
• Working knowledge of Microsoft Word, Excel and Access, with the ability to collect data, serve as a technical-content resource and logically organize information for publication.
• Ability to successfully complete required Maintenance Training Required Inspection Item coursework.
• Commitment to Frontier’s core values: customer first, safety always, operational excellence and one team.

Support for work, life and travel

Frontier offers benefits, programs and travel privileges designed to support eligible employees at work and beyond. Availability may vary by role, employment status, eligibility, location, schedule, applicable policies and current plan details.

Depending on role and eligibility, available benefits and programs may include:

• Medical, dental and vision coverage
• 401(k) retirement savings options
• Paid holidays, vacation time and sick time
• Travel privileges on Frontier Airlines and participating partner airlines, based on current program rules and availability
• Buddy passes, based on eligibility and program rules
• Travel-related discounts and employee discounts on select products, services and vendors
• Employee support programs and resources, including the HOPE League, Frontier Airlines’ nonprofit organization

Working at Frontier Airlines At Frontier Airlines, our mission is Make Every Flight Count. Whether you support flights, customers, aircraft or the teams behind the operation, your work helps deliver a safe, reliable and value-focused travel experience. Our work is guided by four core values: customer first, safety always, operational excellence and one team.

About Frontier Airlines Frontier Airlines is a Denver-based airline serving destinations across the United States and select international markets. Our teams span flight crews, airport operations, aircraft maintenance, customer support, corporate functions and more. We focus on making travel accessible, practical and easy to personalize while supporting a safe, reliable and efficient airline operation.

At Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and affirmatively Action. Frontier is committed to providing equal employment opportunities for all persons regardless of race, color, religion, gender, gender variance, sexual orientation, age, genetic information, marital status, national origin, citizenship status, disability, military, veteran status, and any other basis protected by federal, state, or local laws.

Diversity is an essential part of our success. Our company flourishes because of the unique backgrounds, skills and ideas that our team members contribute every day. We salute and actively recruit veterans. Military experience is valuable and transferable to many of the positions essential to the operations of our airline.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.