Senior Manager, LXD Creative Assets

AmerisourceBergen Services Corporation; Pennsylvania; Hybrid; USD 95,000 - 148,000; Full time

Benefits offered by this job

Backup dependent care

Adoption assistance

Infertility coverage

Family building support

Behavioral health solutions

Paid parental leave

Paid caregiver leave

Job summary

Cencora is seeking a Senior Manager to lead the LXD Creative Assets and Innovation Studio, shaping digital learning products, simulations, and multimedia experiences. This role collaborates with SMEs and portfolio managers to craft outcomes-focused learning that changes behavior and performance.

You will build reusable design patterns, establish content standards, and drive AI-assisted production while maintaining accessibility and brand alignment across on-demand and immersive learning assets.

Qualifications

• 7+ years in instructional or learning experience design, digital content creation, or interactive media production.
• 3+ years of experience in a management capacity highly preferred.
• Portfolio demonstrating digital learning products, simulations, or rich multi-media with measurable results.
• Proficiency with authoring and media tools (Articulate Storyline or Rise, Adobe Creative Cloud) and an understanding of LMS, xAPI, and accessibility standards.
• Experience applying user-centered design and iterating based on data.
• Fluency in English required; Spanish is a plus.
• Ability to work U.S. business hours.
• Desirable: experience using generative AI in content production.

Responsibilities

• Design and build learning: on-demand modules, microlearning, learning paths, and in-the-flow resources.
• Design simulations, scenario-based learning, and gamified experiences.
• Produce your own assets: e-learning modules, videos, audio, graphics, animations for LMS deployment.
• Write clear, accessible, on-brand content such as scripts, job aids, and guides.
• Partner with SMEs and portfolio managers in U.S. hours to translate expertise into content.
• Define measures of success and work with Learning Measurement to evaluate effectiveness.
• Set standards and patterns: reusable templates, design patterns, and content standards (xAPI, accessibility).
• Handle business content with confidentiality and brand guidelines.
• Reimagine production with AI to accelerate scripting, storyboarding, asset creation, localization, and updating content.

Skills

Learning design

Digital content creation

Interactive media

Portfolio demonstration

English fluency

Team leadership

AI in content production

Tools

Articulate Storyline

Rise

Adobe Creative Cloud

LMS

xAPI

Accessibility standards

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Job Details

What if the learning our people reach for felt as well-made and intuitive as the best experiences they use outside of work, and stuck like experience? Cencora University is building a modern learning organization that helps our people build the skills, knowledge, and leadership capabilities to move Cencora forward. The Innovation Design Studio designs and builds the digital and immersive learning that makes that happen. We are looking for a Senior Manager to lead our LXD Creative Assets and Innovation Studio team that designs and produces learning products inclusive of simulations and multi-media. In this role you will design and build learning from start to finish: on-demand modules, microlearning, learning paths, scenario-based simulations, interactive stories, video, podcasts, manipulatives for live training, and audio, etc working directly with portfolio managers and subject matter experts. In the first year, the defining work is building reusable design patterns and content standards that make our learning consistent, accessible, and quick to produce with quality and measurable impact.

What We’re Looking For

• A learning designer first. You design for outcomes and behavior change, not seat time.
• A maker. You have a portfolio of shipped digital learning, simulations, or multi-media and the technical skills to build it.
• A strong writer. You make complex ideas clear, and your content reads as though it was written for the learner.
• AI curious and hands-on. You use AI to work faster and better, and you hold a high bar for quality and accuracy.
• A collaborator. You partner easily with SMEs and U.S.-based business colleagues, give and receive critique, and deliver on time.

Responsibilities

• Design and build learning Design and build on-demand courses, microlearning, learning paths, and in-the-flow resources that are easy to find, start, and finish.
• Design simulations, scenario-based learning, and gamified experiences that build skills through realistic practice and feedback.
• Produce your own assets Build and produce your own learning assets from start to finish, including e-learning modules in authoring tools like Articulate Storyline or Rise, scripted and edited videos, screen recordings, audio, graphics, and animations, and package them for LMS deployment.
• Write clear, accessible, on-brand content such as scripts, job aids, and guides.
• Partner with the business Work with SMEs and portfolio managers in U.S. working hours to turn expertise into practical content, and know when a simpler approach will do.
• Define measures of success up front and work with Learning Measurement to evaluate effectiveness.
• Set standards and patterns Develop reusable templates, design patterns, and content standards (including xAPI and accessibility requirements) with the studio and Learning Operations.
• Handle business content responsibly, using fictional or de-identified data in examples and following confidentiality and brand guidelines.
• Reimagine production with AI Use AI to accelerate scripting, storyboarding, asset creation, localization, and updating content, directing it toward your own design vision. You own the outcome, including its accuracy.

What You Own

• Digital Products: On-demand and microlearning.
• Learning paths: In-the-flow resources.
• Product improvement.
• Immersive & Media: Simulations and scenarios. Video, audio, and animation.
• Interactive stories.
• Accessible, on-brand assets.
• Standards & Craft: Templates and design patterns.
• xAPI and accessibility.
• AI-enabled production.
• Peer critique.
• Education and Skills.

Requirements

• 7+ years in instructional or learning experience design, digital content creation, or interactive media production.
• 3+ years of experience in a management capacity highly preferred.
• Portfolio demonstrating digital learning products, simulations, or rich multi-media learning with measurable results.
• Proficiency with authoring and media tools (e.g., Articulate Storyline or Rise, Adobe Creative Cloud) and an understanding of LMS, xAPI, and accessibility standards.
• Experience applying user-centered design and iterating based on data.
• Fluency in English required; Spanish is a plus.
• Ability to work U.S. business hours.
• Desirable: experience using generative AI in content production.

Success Looks Like

Cencora University can increasingly say: Our learning is well made, easy to use, and worth coming back to. Digital and immersive learning follows one set of design and content standards and is visibly on-brand. Time to create and refresh content has dropped as AI-assisted workflows take hold. Learners and leaders cite our learning as useful and engaging. Success isn’t more courses. Success is learning people use and performance that changes.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include

• backup dependent care
• adoption assistance
• infertility coverage
• family building support
• behavioral health solutions
• paid parental leave
• paid caregiver leave

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time Salary Range* $94,500 - 148,060 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Affiliated Companies

AmerisourceBergen Services Corporation

Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.

Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.