Senior Manager, IT Project Management

National-Apartment-Association; Arlington (VA); Hybrid; USD 110,000 - 160,000; Full time

Job summary

National Apartment Association in Arlington, VA seeks a Senior Manager of IT Project Management to lead planning, execution, and governance of strategic technology initiatives. You will drive the IT project portfolio, maintain ClickUp and SharePoint, and mentor teams to deliver high-quality solutions while partnering with vendors and stakeholders.

You will guide requirements, ensure quality, and foster transparency and collaboration across IT and business units in a nonprofit setting.

Qualifications

• Excellent project management skills with ability to lead cross-functional teams.
• SCRUM or PMP certification or willingness to obtain.
• Strong influencing and analytical skills.
• Sound business and technical acumen.
• Ability to work in a fast-paced, dynamic nonprofit environment.
• Experience managing IT projects in a nonprofit environment.
• Proven ability to manage IT vendors and contract staff.
• Experience managing RFP processes for IT solutions.
• Experience implementing COTS and SaaS solutions.
• Experience with Waterfall and Agile methodologies.
• Strong time management and execution skills.
• Strong written, verbal and presentation communication skills.
• Excellent collaboration with executives, managers and SMEs.
• Interpersonal and conflict-resolution skills.
• Ability to understand organizational culture and tailor communication.

Responsibilities

• Deliver IT projects across business-facing and internal technology portfolios on scope, schedule, and quality.
• Oversee the IT project portfolio, including interdependencies and resource allocation.
• Maintain enterprise project management suites (ClickUp, SharePoint) for the team.
• Lead portfolio reviews and governance forums aligning with organizational goals.
• Plan, schedule, coordinate resources, and deliver IT projects with business value.
• Build relationships with stakeholders and ensure effective communications.
• Mentor internal and external IT project team members including analysts and vendors.
• Incorporate change management practices to support user adoption.
• Collaborate with IT leadership and cross-functional units to meet goals.

Skills

Project management

Influencing skills

Analytical skills

Communication skills

Time management

Education

PMP / SCRUM certification

Tools

Salesforce

Nimble

Higher Logic

ClickUp

SharePoint

Job description

Description

The Senior Manager of IT Project Management leads the planning, execution, and oversight of strategic technology initiatives that advance NAA’s digital transformation goals while delivering innovative approaches to how NAA operates and serves its stakeholders. This role establishes and evolves IT project management methodologies to enable consistent delivery, sound governance, and proactive risk management across IT initiatives in support of NAA’s mission and vision, grounded in integrity and accountability.

Key responsibilities include managing large-scale, cross-functional projects, and strategic oversight of the IT project portfolio. The Senior Manager of IT Project Management maintains the digital transformation roadmap in NAA’s enterprise project management system, including ClickUp and SharePoint, and leads portfolio reviews that align priorities, resources, vendors, and interdependencies. This position also builds communication plans and provides clear, timely updates that strengthen transparency, collaboration, and inclusivity, while driving innovation in how the IT Team plans and delivers high quality project outcomes.

Additionally, this position provides day-to-day leadership to support effective requirements gathering and quality assurance by setting clear expectations, strengthening documentation and review practices, and ensuring consistent quality outcomes. The Senior Manager of IT Project Management is also responsible for managing the Business & Quality Assurance Analyst and providing guidance to other project managers, while partnering closely with developers and vendors to remove obstacles and deliver high quality solutions. This work will be fulfilling for someone who enjoys mentoring teams, improving project delivery practices, and leading change from idea to adoption. It aligns well with strengths in project and portfolio management, stakeholder communication, and problem solving.

This position will be personally satisfying for those who value integrity, accountability, collaboration, inclusivity, and innovation, and who take pride in delivering technology and platform improvements people trust and use

Principal Accountabilities

Project Management and Execution

• Accountable for the successful delivery of IT projects across both business-facing and internal technology portfolios, measured by adherence to scope, schedule, and quality standards.
• Owns the strategic oversight of the IT project portfolio, including program interdependencies, scope management, risk mitigation, communication strategies, procurement coordination, and resource allocation.
• Responsible for the oversight and maintenance of the team’s enterprise project management suites, ClickUp and SharePoint.
• Leads regular IT project portfolio reviews and governance forums to ensure alignment with organizational goals.
• Manages and executes key IT projects, including planning, scheduling, resource coordination, and delivery.
• Focuses on delivering IT solutions that drive business value, improve operational efficiency, and enhance user experience.
• Builds and maintains strong relationships with business and technical stakeholders, serving as the primary point of contact for project-related activities.
• Integrates organizational change management practices into all IT initiatives to support user adoption and positive outcomes.
• Manages and mentors internal and external IT project team members, including business analysts, developers, and vendors.

Teamwork and Leadership

• Partnership with members of IT Leadership team to drive effective portfolio and project management for each of their respective areas.
• Ensures collaboration with all functional business units within NAA and across IT to achieve strategic, tactical and program/project goals.
• Role model for open communications and conflict resolution.
• Builds effective project teams and utilizes each project team member to his/her fullest potential.
• Provides clear direction and mentoring to internal and external staff.

Communication

• Ensures stakeholders are effectively informed of program/project information and involved in relevant decision making.
• Facilitates team meetings effectively.
• Develops and executes program/project communications plans, as appropriate.
• Delivers actionable, well-organized presentations appropriate for varying audiences from C-suite to SMEs.
• Communicate openly and honestly with all stakeholders.
• Other duties as assigned

Requirements

• Excellent skills in Project Management
• SCRUM or PMP Certified or willing to obtain
• Strong influencing and analytical skills required
• Sound business and technical acumen
• Ability and desire to work in a fast pace, dynamic environment
• Experience managing IT Projects in a nonprofit environment
• Proven ability to manage IT Vendors (Salesforce/Nimble and Higher Logic) & contract staff
• Experience effectively managing RFP process for IT solutions
• Experience implementing COTS & SaaS solutions
• Experience with multiple project methodologies, including Waterfall and Agile
• Strong Time Management, Organization and Execution Skills
• Strong written, verbal and presentation communication skills
• Strong collaboration skills required to effectively work across a diverse group including executives, managers, and Subject Matter Experts (SME)
• Effective interpersonal and conflict resolution skills
• Ability to understand/dissect organizational culture and tailor communication and processes to success
  fully navigate the same

Preferred

• 5+ years of IT experience
• 5+ years of IT project management experience of increasing project size and complexity

Travel Requirements

NAA is located in Arlington, VA, and local employees will be expected to work in the office 2-3 days per week. Candidates working from remote locations are expected to attend 1-2 events on site each year.

Physical Demands

While performing the duties of the job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee may occasionally lift up to 20 pounds.

Work Environment

Work is regularly performed in a professional office environment and routinely uses standard office equipment.