Senior Manager IT Product Management - Merchandising

Sprouts Farmers Market; Phoenix (AZ); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive pay

Sick time

Vacation accrual

Career growth

Sprouts discount 15%

Flexible schedules

EAP

401K match

Life insurance

Prizes and events

Job summary

Sprouts Farmers Market is seeking a Senior Manager of IT Product Management to own the backlog, shape the roadmap, and provide deep expertise on product configuration, deployment, and optimization. You will grow a team of subject matter experts and partner with IT, Eng, and Analytics to align technology with business value.

The role reports to the Store Support Office in Phoenix, AZ, with a hybrid work arrangement requiring in-office presence Tuesday through Thursday.

Qualifications

• Bachelor’s or master’s degree in computer science, information technology, business administration, or equivalent work experience.
• 5-10 years of experience in IT product management with at least 3+ years in a leadership role.
• Experience with Retail Merchandising Systems focusing on MDMPIM, Merchandising, Product Data, Inventory, Pricing, Promotions, and Assortment.
• Experience owning/driving roadmap strategy and definition.
• Experience with feature delivery and tradeoffs of a product.
• Experience leading discussions around technology decisions and strategy related to product/PM.
• Experience leading enterprise platform implementations and integrations.
• Experience with SaaS platforms and third-party technology providers.
• Familiarity with data governance, data quality, and enterprise integration concepts.

Responsibilities

• Lead overall solution design to meet long-term portfolio needs and cross-functional strategies.
• Provide insights on how technology contributes to business strategy.
• Assist leadership in prioritizing work based on value, scope, cost, and resources.
• Manage strategic projects from discovery through planning and implementation.
• Own project budget and key line items within cost centers.
• Grow a team of SMEs to deliver new capabilities and administer tooling.
• Identify opportunities to optimize processes and automate for efficiency.
• Represent customer needs when shaping technology roadmaps.
• Coordinate agile ceremonies and coordinate scrum of scrums across product/platform spaces.
• Ensure SOX controls are maintained as needed.

Skills

Roadmap strategy

Leadership

SaaS experience

Data governance

Enterprise integration

Vendor collaboration

Agile / Scrum

Education

Bachelor's or Master's in CS/IT/Business

Tools

MDM/PIM systems

SaaS platforms

ERP integrations

Job description

Overview

The Senior Manager of IT Product Management is a critical contributor in crafting the strategy and roadmap, and will be responsible for owning, managing, and executing the backlog of work required to realize roadmap commitments. In this role, you will be responsible for owning and providing deep expertise around the configuration, deployment, and optimization of products. The Sr. IT Product Manager will grow a team of skilled product owner/ technical analyst professionals as subject matter experts on these tools and capabilities as well as be responsible for ensuring the technical administration of these tools, including access management, monitoring/ alerting and day-to-day technical support.

Overview

The Senior Manager of IT Product Management is a critical contributor in crafting the strategy and roadmap, and will be responsible for owning, managing, and executing the backlog of work required to realize roadmap commitments. In this role, you will be responsible for owning and providing deep expertise around the configuration, deployment, and optimization of products. The Sr. IT Product Manager will grow a team of skilled product owner/ technical analyst professionals as subject matter experts on these tools and capabilities as well as be responsible for ensuring the technical administration of these tools, including access management, monitoring/ alerting and day-to-day technical support.

The role reports to our Store Support Office in Phoenix, AZ, with a hybrid work arrangement requiring in-office presence Tuesday through Thursday.

Overview Of Responsibilities

• Through product expertise, lead overall solution design, ensuring meets long-term portfolio needs as well as cross-functional strategies
• Contribute to the multi-year strategy by offering insights and perspective on how we use our technology to contribute to our strategy
• Responsible for assisting leadership in determining priority of work by providing key insights on value, scope, cost, and resourcing needs
• Support project/program management of strategic projects including orchestrating discovery, scoping, planning, and implementation for complex cross-platform projects.
• Own project budget or key line items within Cost Center budget as appropriate
• Grow a team of subject matter experts to deliver new capabilities and administer existing tooling
• Identify ways to optimize across processes, adoption of tooling, and opportunities to automate for efficiency gains
• Represent the needs of the customer and building capabilities that drive the greatest alignment to business and customer value. Create, maintain, and prioritize the 12-month roadmap based upon pulse checks with the business and comparing with trends and other industry leaders
• Act as an internal SME on technical topics related to portfolio informing technology roadmaps and working alongside product owners/ analysts to coordinate key enhancements and improvements to new or existing platforms
• Build positive relationships with business, IT, and vendor partners on other multi-functional teams such as Engineering and Analytics. Continue to find ways to improve the productivity, relationships, and outcomes of the collective team.
• Lead resource-matrixed teams, owning the product backlog, crafting user stories and acceptance criteria in partnership with analysts/product owners, prioritizing new feature or enhancement stories, bugs, and discovery or tech tasks based on perceived user value, metrics and release planning.
• Coordinate and facilitate (as necessary) agile ceremonies such as daily stand up, grooming, sprint planning, and retrospectives.
• Lead scrum of scrum planning sessions across product and platform spaces
• Responsible for SOX Controls, as needed

Qualifications

• Bachelor’s or master’s degree in computer science, information technology, business administration, or equivalent work experience
• 5-10 years of experience in IT product management with at least 3+ years in a leadership role
• Preference given to candidates with experience in Retail Merchandising Systems with an emphasis in Master Data Management/Product Information Management (MDM/PIM), Merchandising, Product Data, Inventory, Pricing, Promotions, Assortment
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience leading discussions around technology decisions and strategy related to a product/ direct technical product management experience
• Experience leading enterprise platform implementations and integrations.
• Experience working with SaaS platforms and third-party technology providers.
• Familiarity with data governance, data quality, and enterprise integration concepts.

Core Competencies

Communication: Convey information, ideas, and feedback clearly and concisely in an engaging manner that helps others understand and retain the message; listening actively to others.

Customer Focus: Place a high priority on the customer’s perspective when making decisions and taking action; implementing service practices that meet the customers’ and own organization’s needs.

Driving for Results: Set SMART goals and measure progress; tenaciously working to meet or exceed goals and making continuous improvement. Seeking innovative ways to solve problems that result in unique and differentiated solutions.

Positive Approach: Demonstrate a positive attitude in the face of difficult or challenging situations; provide an uplifting (yet realistic) outlook on what the future holds and the opportunities it might present.

Coaching and Developing Others: Engaging team members and teams in developing and committing to individual development plans that target specific behaviors, skills, or knowledge needed to ensure performance improvement or prepare for success in new responsibilities; planning and supporting the development of individual skills and abilities.

Leading Change: Encouraging others to implement better approaches to address problems and opportunities leading to the implementation and acceptance of change.

Benefits

• Competitive pay
• Sick time plan that you can use to support you or your immediate families health
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for you and one other family member in your household on all purchases made at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with a generous company match
• Company paid life insurance
• Contests and appreciation events throughout the year full of prizes, food and fun!

Eligibility Requirements May Apply For The Following Benefits

• Bonus based on company and/or individual performance
• Affordable benefit coverage, including medical, dental and vision
• Health Savings Account with company match
• Pre-tax Flexible Spending Accounts for healthcare and dependent care
• Company paid short-term disability coverage
• Paid parental leave for both mothers and fathers
• Paid holidays

Get Paid Every Day!

Sprouts Farmers Market offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free.

We offer DailyPay so you don’t have to wait for payday to access the money you’ve already worked for. With DailyPay, you can see how much you’ve made every day and you can transfer your money any time before payday.

You can learn more by visiting https://www.dailypay.com/partners/sprouts-farmers-market/.

Why Sprouts

Grow with us! If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

At Sprouts, we’re committed to fostering an inclusive, respectful, and caring workplace culture.

Our Team Member Resource Groups (TMRGs) Create Spaces For Connection, Support, And Growth. Every Team Member Is Welcome To Join One Or More Of Our Five Groups

• Inspiring Women at Sprouts
• Rainbow Alliance at Sprouts
• Sabor at Sprouts
• Soul at Sprouts
• Honored to Serve at Sprouts

Together, these groups celebrate diversity and empower our team to thrive.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts’ management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.

Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.

California Residents: We collect information in accordance with California law, please see here for more information.