Senior Manager -Internal Audit Business Intelligence & Analytics

AIG Employee Services, Inc.; New York (NY); Hybrid; USD 118,000 - 148,000; Full time

Job summary

Senior Manager – Business Intelligence & Analytics at AIG Employee Services, Inc. leads enterprise analytics, reporting, and data-driven insights for Internal Audit.

You will partner with senior leaders to translate complex risk and performance data into clear narratives and actionable metrics. Responsibilities include designing scalable BI solutions, dashboards, KPI frameworks, data governance, and executive reporting.

Qualifications

• 8+ years of experience in BI reporting, data management, or related disciplines.
• Experience delivering analytics and reporting solutions in complex enterprise environments.
• Advanced experience with Power BI, SQL Server, DAX, and dimensional data modeling.
• Strong understanding of data quality, governance, KPI development, and enterprise reporting.
• Experience supporting Internal Audit Operations, or regulated business functions.
• Strong experience developing executive dashboards and presenting insights to senior leadership.
• Ability to translate complex technical and analytical findings into clear business narratives and recommendations.
• Strong stakeholder management, communication, problem-solving, and leadership skills.

Responsibilities

• Lead BI ownership for Internal Audit operations and senior management.
• Translate business requirements into scalable reporting and data solutions.
• Establish reporting strategies, KPI frameworks, scorecards, and analytical approaches.
• Identify opportunities to improve decision-making through analytics and automation.
• Develop executive dashboards and management reporting.
• Build enterprise Power BI dashboards using semantic models.
• Use SQL Server and other data sources to extract, transform, and integrate data.
• Coordinate with auditors and technology teams to remediate data issues.
• Apply AI and advanced analytics to improve insights.
• Lead requirements gathering and mentor team members.

Skills

Power BI

SQL Server

DAX

Data modeling

Executive reporting

Stakeholder management

Leadership

Tools

Power BI

SQL Server

DAX

SharePoint

Snowflake

ServiceNow IRM

Job description

Role Summary The Senior Manager– Business Intelligence & Analytics is responsible for leading the development and delivery of enterprise analytics, reporting, and data-driven insights for Internal Audit Department within AIG. This role partners with senior leaders and internal auditors to transform complex operational, risk, and performance data into clear, actionable insights. The position combines strong technical expertise in business intelligence and data modeling with business acumen, stakeholder management, data governance, and analytical storytelling. The role will lead the design of scalable reporting solutions, executive dashboards, KPI frameworks, thematic and root-cause analysis, and analytics capabilities that help leadership identify emerging risks, understand performance drivers, prioritize remediation, and make informed business decisions.

Key Responsibilities

• Business Intelligence & Analytics Ownership
• Lead the design, development, and delivery of enterprise BI and analytics solutions supporting Internal Audit Operations, and senior management.
• Translate complex business requirements into scalable reporting, analytics, and data solutions.
• Establish reporting strategies, KPI frameworks, scorecards, and analytical approaches aligned with business and regulatory objectives.
• Identify opportunities to improve decision-making through advanced analytics, automation, and AI-assisted analysis.
• Provide technical and analytical leadership to other team members.
• Executive Reporting & Data Storytelling
• Develop executive-level dashboards and management reporting that communicate key trends, risks, performance indicators, and areas requiring management attention.
• Translate complex datasets into concise, actionable narratives for senior leadership and governance committees.
• Present analytical findings, emerging trends, and business implications to senior management.
• Power BI & Data Visualization Design and develop enterprise Power BI dashboards, scorecards, and analytical applications.
• Build scalable semantic models using dimensional/star-schema modeling principles.
• Develop advanced DAX measures and reporting logic to support complex business requirements.
• Create intuitive visualizations that enable both executive-level monitoring and detailed analytical investigation.
• Data Engineering & Integration Use SQL Server and other enterprise data sources to extract, transform, integrate, and analyze data.
• Integrate information from platforms such as ServiceNow IRM and other data sources such as SharePoint and Snowflake databases.
• Data Quality & Governance Identify source-system data quality issues and assess their impact on downstream analytics and reporting.
• Develop data-quality reports.
• Partner with Auditors and technology teams to drive remediation of recurring data issues.
• Advanced Analytics & AI Identify opportunities to apply AI and advanced analytics to improve analytical efficiency and insight generation.
• Stakeholder & Team Leadership Lead requirements-gathering sessions and translate business questions into analytical solutions.
• Manage competing reporting priorities and establish delivery roadmaps.
• Mentor other team members and promote best practices in analytics, visualization, data modeling, and data storytelling.
• Serve as a subject matter expert to business and senior leadership.

Required Qualifications

• 8+ years of experience in Business Intelligence Reporting, Data Management, or related disciplines.
• Significant experience delivering analytics and reporting solutions within complex enterprise environments.
• Advanced experience with Power BI, SQL Server, DAX, and dimensional data modeling.
• Strong understanding of data quality, governance, KPI development, and enterprise reporting.
• Experience supporting Internal Audit Operations, or regulated business functions.
• Strong experience developing executive dashboards and presenting insights to senior leadership.
• Ability to translate complex technical and analytical findings into clear business narratives and recommendations.
• Strong stakeholder management, communication, problem-solving, and leadership skills.

Preferred Qualifications

• Experience in Internal Audit domain.
• Experience with ServiceNow IRM or similar Governance, Risk, and Compliance platforms.
• Experience establishing reporting standards, and enterprise analytics operating models.

Core Competencies

• Business Intelligence
• Power BI
• SQL
• Data Modeling
• Executive Reporting
• Data Storytelling
• Internal Audit Analytics
• KPI & Scorecard Development
• Data Quality
• Data Governance
• ServiceNow IRM
• Automation
• Stakeholder Management

For positions based in New York, the base salary range is $118,000-$148,000. Your actual compensation will be dependent on your skills, experience, and qualifications. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].

Functional Area: IA - Internal Audit AIG Employee Services, Inc. As a global risk leader with deep industry expertise and innovative solutions to smartly manage risk, AIG enables our clients’ growth in ways they never thought possible. We also do the same for our colleagues, because we know our people are our greatest strength – the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Join our Talent Community. Additional information about AIG can be found at www.aig.com | YouTube | Instagram| LinkedIn.