Senior Manager - Intelligent Process Automation and Reengineering

BMO; Chicago (IL); On-site; USD 150,000 - 190,000; Full time

Job summary

BMO is seeking a forward-thinking Sr. Manager, Intelligent Process Automation & Re-engineering in Chicago to lead transformational automation initiatives across Finance and other functions. Leverage AI, ML, and RPA to modernize manual, Excel-heavy processes while driving efficiency and business value.

The role demands strong process design, Lean Six Sigma expertise, and the ability to influence stakeholders to adopt innovative solutions at scale.

Qualifications

• Experience leading enterprise-wide automation and process re-engineering initiatives.
• Strong problem-solving skills and the ability to translate tech into business value.
• Proven ability to influence stakeholders and drive transformational change.

Responsibilities

• Lead transformational initiatives to redefine how work is performed across Finance and other functions.
• Identify automation opportunities and design practical, scalable solutions.
• Partner with stakeholders to develop business cases, scope, budget and timelines.
• Guide change management and communications for IPA initiatives.
• Collaborate with Technology to align IPA strategy with platform capabilities.

Skills

Process automation

Stakeholder management

Lean Six Sigma

Strategic thinking

Tools

WorkFusion

Job description

Application Deadline

11/25/2026

Address

320 S Canal Street

Job Family Group

Strategy & Change

We are seeking a forward-thinking Sr. Manager, Intelligent Process Automation & Re-engineering to lead transformational initiatives that redefine how work is performed across Finance and other business functions. This highly visible role is focused on challenging traditional operating models, identifying opportunities to streamline and automate complex processes, and delivering innovative solutions that drive efficiency, scalability, and business value. Leveraging advanced technologies such as Artificial Intelligence, Machine Learning, and intelligent automation, the successful candidate will help modernize legacy, manual, and Excel-dependent processes while influencing how the organization approaches operational excellence in the future. The ideal candidate brings deep expertise in process automation, business process design and re-engineering, Lean Six Sigma methodologies, and enterprise transformation initiatives. Beyond technical knowledge, they are a strategic problem solver who is comfortable questioning the status quo, uncovering root causes of operational pain points, and partnering closely with stakeholders to design practical, sustainable solutions. This role requires a strong blend of business acumen, analytical thinking, and influencing skills, with the ability to translate emerging technologies into real business outcomes. For professionals passionate about AI, intelligent automation, and large-scale process transformation, this position offers a unique opportunity to shape the future of work, gain significant organizational exposure, and lead meaningful change in one of the most exciting and rapidly evolving areas of business today.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.


• Ensures alignment between values and behaviour that fosters diversity and inclusion.


• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.


• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.


• Attracts, retains, and enables the career development of top talent.


• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.


• Understands business needs, and collaborate with internal stakeholders to prioritize opportunity areas.


• Works with internal stakeholders to prepare a business case to facilitate green-lighting of initiatives.


• Partners with internal stakeholders in Technology and the business to define project scope, budget, resourcing plan, and timelines.


• Collaborates to deliver initiatives, managing and communicating risks/issues.


• Provides thought leadership and problem solving support across various in-flight projects.


• Leads the design, development and implementation of robotic solutions that meet business objectives.


• Participates in interviews, brainstorming sessions and workshops with key stakeholders to document current and future state business process.


• Work closely with internal stakeholders to determine current capabilities, business needs and priorities.


• Collaborates with the platform vendor (e.g. Workfusion) to influence the product roadmap to ensure BMO's business needs are effectively understood and prioritized.


• Fosters relationships with internal stakeholders to raise awareness and evolve standards that support Intelligent Process Automation.


• Defines business requirements for analytics & reporting to ensure data insights inform business decision making.


• Educates business stakeholders to evaluate and implement smart automation initiatives.


• Guides internal stakeholders through the intake, business case, and delivery of smart automation initiatives.


• Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.


• Leads the development of the communication strategy focusing on positively influencing or changing behaviour.


• Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.


• Contributes to refine the project intake process to standardize and streamline for future projects.


• Contributes to standardize the project delivery methodology and approach.


• Identifies and recommends process improvements and best practices for future projects and initiatives.


• Defines, implements, and improves processes for intake, delivery, and ongoing maintenance of initiatives.


• Contributes to define and evolve standard practices to support the needs of Smart Automation Initiatives.


• Assists with developing goals, measurement framework, and strategies to monitor effectiveness of projects.


• Becomes an expert in implementation costing and sizing, including identification of opportunities to optimize spend.


• Acts as the day-to-day problem solving during intake, implementation, testing, deployment, production.


• Evaluates intelligent automation practice (IPA) strategy and approach and conducts research on emerging IPA approaches and technologies.


• Documents and socializes enterprise standards and practices related to IPA.


• Collaborates with Technology to understand and finalize information technology infrastructural and environment needs.


• Creates proof of concept (POCs), demos, videos and other items as required to prospect new opportunities.


• Stays abreast of current business and industry trends relevant to IPA.


• Works to develop IPA strategy, governance and control frameworks for the enterprise.


• Works with business process experts to identify and document best use cases for automation, defines business cases and makes recommendations based on an understanding of the business strategy and stakeholder needs.


• Analyzes and transforms business processes and designs a strategy and solution leveraging robotics process automation, machine learning and other AI capabilities.


• Creates and maintains an initiative intake process.


• Develops and refines leading practice IPA approach and methodology.


• Provides advice and guidance to assigned business/group on implementation of solutions.


• Crafts business and technical requirements in partnership with the business and technology teams.


• Leads and manages all phases of the IPA project lifecycle, including design, development, testing, deployment and sustainment of solutions.


• Helps ensure project adherence to established processes, standards and best practices for IPA.


• Finalizes project governance, scope, effort estimates and defines project timelines and exit criteria.


• Establishes the project management rigour including publishing status updates, meeting notes, action items.


• Organizes kick-off workshops to engage the business and technical teams to start the project.