Senior Manager, Infrastructure & Operations - Americas

Modine Manufacturing Company; United States; On-site; USD 130,000 - 182,000; Full time

Benefits offered by this job

Health insurance

401k with company match

HSA contributions

FSA

Job summary

Modine Manufacturing Company seeks a Senior Manager, Infrastructure & Operations - Americas to lead delivery, stability and continuous improvement of IT infrastructure across the Americas, aligning with global technology standards and cybersecurity requirements.

You will manage regional IT resources, vendor relationships and incident escalation, while supporting manufacturing plants and distribution sites with reliable operations. Up to 30% travel may be required.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 10+ years in IT infrastructure, operations, or related tech in multi-site environments.
• 3+ years of direct people leadership in infrastructure operations.
• Travel up to 30% domestically/internationally as needed.
• Experience supporting manufacturing or operational environments.
• Strong knowledge of Microsoft technologies, networking, cloud, cybersecurity and IT service management.

Responsibilities

• Lead IT infrastructure and operations service delivery across the Americas.
• Oversee regional plant support, endpoint services and local technology operations.
• Partner with global IT teams to enforce standards and procedures.
• Drive IT service management: incident, problem, change, asset and knowledge management.
• Act as senior escalation point for critical incidents and outages.
• Lead regional infrastructure projects, migrations, and technology refreshes.
• Ensure manufacturing operations have stable, responsive IT services and connectivity.
• Ensure compliance with cybersecurity, risk management and business continuity.
• Manage vendor relationships, cost controls and technology investments.
• Coach and develop regional Infrastructure & Operations teams.

Skills

IT infrastructure

Operations leadership

Vendor management

Cybersecurity principles

Service management

Incident response

Cloud services

Networking fundamentals

Stakeholder management

Project leadership

Education

Bachelor's degree in Computer Science / IT / Engineering

Tools

Microsoft technologies

Endpoint support

ITSM tools

Job description

For more than 100 years, Modine has solved the toughest thermal management challenges for mission-critical applications. Our purpose of Engineering a Cleaner, Healthier World™ means we are always evolving our portfolio of technologies to provide the latest heating, cooling and ventilation solutions. Through the hard work of more than 11,000 employees worldwide, our Climate Solutions and Performance Technologies segments advance our purpose with systems that improve air quality, reduce energy and water consumption, lower harmful emissions, enable cleaner running vehicles, and use environmentally friendly refrigerants. Modine is a global company headquartered in Racine, Wisconsin (U.S.), with operations in North America, South America, Europe and Asia. For more information about Modine, visit modine.com.

Position Description

The Senior Manager, Infrastructure & Operations - Americas provides leadership for the delivery, operation, stability and continuous improvement of IT infrastructure and support services across the Americas region. This role is accountable for secure, reliable, responsive and cost-effective infrastructure operations supporting corporate offices, manufacturing plants, distribution sites and regional business functions. The position combines operational leadership, technical oversight, service delivery accountability, vendor management, incident escalation and direct leadership of regional IT resources to ensure local and regional services align with global technology standards, cybersecurity requirements, business priorities and enterprise service management practices.

Key Responsibilities

• Lead Infrastructure & Operations service delivery across the Americas region, ensuring reliable, secure and efficient IT support for business and manufacturing locations.
• Oversee regional IT infrastructure, plant support, endpoint services, connectivity and local technology operations to meet business and operational needs.
• Partner with global IT teams to execute infrastructure standards, operational procedures and strategic technology initiatives across the region.
• Drive service excellence through strong IT service management practices, including incident, problem, change, asset and knowledge management.
• Serve as a senior escalation point for critical incidents, service disruptions and complex operational issues, ensuring timely resolution and continuous improvement.
• Lead regional infrastructure projects, site expansions, technology refreshes, integrations, migrations and operational transition activities.
• Support manufacturing operations by ensuring stable and responsive IT services, shop‑floor connectivity, business continuity and operational readiness.
• Ensure compliance with cybersecurity, risk management, audit and business continuity requirements while promoting secure and resilient operations.
• Manage vendor and service provider relationships, including performance management, service reviews, cost controls and technology investment recommendations.
• Lead, coach and develop a regional Infrastructure & Operations team while fostering collaboration, accountability, customer focus and operational excellence.

Required Education & Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering or a related field; equivalent experience may be considered.
• 10+ years of progressive experience in IT infrastructure, operations, site support, service delivery or related technology functions in complex, multi‑site environments.
• 3+ years of direct people leadership experience managing infrastructure operations, local IT, service delivery or technical support teams.
• May require up to 30% domestic and international travel depending on project, plant, vendor or business requirements.
• Demonstrated experience supporting manufacturing, plant, distribution or operational environments.
• Strong knowledge of Microsoft technologies, endpoint support, infrastructure operations, networking fundamentals, cloud services, cybersecurity principles and IT service management practices.
• Proven ability to lead regional technology initiatives, infrastructure projects, incident response, operational improvements and service stabilization efforts.
• Strong troubleshooting, analytical, communication, stakeholder management, vendor management and prioritization skills.

Why Choose Modine?

Health & Well‑being

• Day One
  • Competitive health, dental & vision insurance coverage
  • Employee Assistance Program
• After 90 days of continuous employment
  • Maternity Leave (12 weeks at 100% pay)
  • 8 weeks of short term disability leave paid at 100%
  • 4 weeks of paid parental leave paid at 100%
• Paternity Leave (4 weeks at 100% pay)

Financial Benefits

• 401k Retirement plan and company paid match
• Life Insurance
• Health Savings Account (HSA) with employer contribution
• Flexible Spending Accounts (FSA)
• Short Term Disability (company paid)
• Long Term Disability

Work‑Life Balance

• Competitive time‑off policies
• Tuition Reimbursement

To view full benefits information: MyModine Benefits

Modine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristic protected by law. Modine provides a competitive benefit package, which could include paid vacation, short term disability, 401(k), health, dental, vision, life insurance, flex spending benefits, tuition reimbursement, Health Savings Account and much more. Human Resources will provide more detail upon your hiring.

The salary range for this position is estimated in good faith to be $129,600 - $181,8000. The specific offer will depend on the candidate’s qualifications, experience and other job‑related considerations but will be within the stated range. Where required by applicable law, a general description of benefits and other compensation offered for this role is also provided or made available.

This position is not eligible for any form of sponsorship (e.g. OPT or H1B visa status) now or in the future. Only individuals authorized to work in the United States now and for the foreseeable future will be considered for this position.