Senior Manager, Inbound Logistics Operations

lululemon; Ontario (CA); Hybride; USD 145 000 - 190 000; Plein temps

Avantages offerts par ce poste

Health benefits

Dental benefits

Mental health support

Paid time off

Retirement matching

Parenthood top-up

Development courses

Mentorship programs

Leadership series

Résumé du poste

lululemon is seeking a senior logistics leader to steer North America inbound operations, optimize transportation networks, and partner with carriers to improve service and cost efficiency. You will forecast inbound needs, monitor KPIs, and drive end-to-end process improvements across DCs, planning, and finance.

The role requires 7–10 years in large-scale logistics with strong analytical and presentation capabilities, and a collaborative, growth-focused mindset.

Qualifications

• Bachelor's or Master's degree in Business, Supply Chain Management, Logistics or related field.
• 7–10 years of experience managing large-scale logistics operations.
• Strong partnering with Global fulfilment & supply chain partners.
• Proficient in analytics tools (Excel, PowerBI) and data navigation.
• Ability to generate meaningful presentations.
• Strong analytical skills handling large data sets.
• Experience leading analytics and logistics projects.
• Desire to learn and grow professionally.

Responsabilités

• Lead North America Inbound Destination Operations and service metrics.
• Design and implement scalable, cost-effective destination transportation networks.
• Drive strategy execution with internal and external partners to cut costs.
• Build partnerships with carriers, freight forwarders, and logistics providers.
• Oversee inbound forecasting, KPI reporting, lead-time management, visibility.
• Improve transparency and predictability of inbound operations.
• Collaborate with DCs, Trade, Category Management and Finance to streamline processes.
• Develop and maintain SOPs; ensure regular reviews and updates.
• Develop and inspire the team, coach performance and growth.

Connaissances

Logistics leadership

Analytical thinking

Presentation skills

Strategic partnering

Forecasting & KPI analysis

Formation

Bachelor's or Master's in Business, Supply Chain Mgmt, Logistics

Outils

Excel

PowerBI

Description du poste

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

Responsible for leading North American Inbound logistics Operations strategy and execution, ensuring cost efficiency, compliance, and operational excellence. The role focuses on optimizing transportation networks, managing carrier and supplier relationships, and driving supply chain resilience. Success in this position delivers reduced landed costs, improved delivery performance, and enhanced visibility across global operations.

core responsibilities

• Lead North America Inbound Destination Operations - Ensure operational excellence and achievement of service metrics across all inbound flows from NA Port of Arrival to DC/franchise partner Delivery
• Design and Implement Transportation Networks - Develop scalable, sustainable, and cost-effective destination transportation solutions.
• Drive Operational Strategy Execution - Collaborate with internal and external partners to reduce costs and improve service reliability.
• Build and maintain strong partnerships with carriers, freight forwarders, and other logistics service providers; leverage industry insights to drive innovation and performance.
• Manage Forecasting and Performance Reporting - Oversee inbound forecasting, KPI reporting, lead-time management, and operational visibility.
• Enhance Visibility and Predictability - Partner with stakeholders to improve transparency and predictability of inbound operations.
• Optimize Logistics Processes - Work closely with DCs, Trade, Category Management, Origin Operations, Merch Planning, and Finance to streamline processes and boost efficiency.
• Establish and Maintain SOPs - Ensure standard operating procedures are documented, implemented, and regularly reviewed.
• Develop and Inspire Team - Lead, educate, and hold the team accountable for performance and growth.

qualifications

• Bachelors or Masters degree in related field – Business, Supply Chain Mgmt, Logistics or similar
• 7-10 years of work experience in managing large scale logistics operations
• Business acumen with the ability to partner effectively with Global fulfilment & supply chain partners.
• Strong industry connections within the global logistics space
• Ability to self-generate meaningful Presentations
• Proficiency in analytics tools (e.g. Excel, PowerBI)
• Strong analytical skills and ability to navigate large amounts of data
• Demonstrates a drive for continuous improvementExperience in leading projects in the analytics & logistics space
• Strong desire to learn and grow

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

additional notes

Authorization to work in the United States is required for this role.

compensation and benefits package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance. Thetypical hiring range for this positionis from$ 145,000 - $190,300 annually ; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

Hybrid

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at [e-mail] . In your email, please include the position title, the location of the position and the nature of your request.