Senior Manager, Identity & Access Management

DoorDash USA; New York (NY); On-site; USD 184,000 - 270,000; Full time

Benefits offered by this job

401(k) with employer matching

Paid parental leave

Wellness benefits

Commuter benefits

PTO and sick leave

Job summary

DoorDash is seeking an experienced IAM leader to turn strategy into tangible outcomes. You will own delivery of IAM improvements, manage governance, and lead a US-based engineering team with a global remit, coordinating closely with the UK Global Head of IAM.

You will configure and automate access controls using platforms like Okta, ConductorOne, Saviynt and SailPoint, and drive measurable improvements within 60 days before expanding US team leadership.

Qualifications

• 8+ years of IAM experience with hands-on ownership of access reviews and lifecycle controls.
• Experience configuring IAM platforms (Okta, ConductorOne, Saviynt, SailPoint) and using scripting/APIs for automation.
• Proven ability to drive assessment to implementation, balancing quick risk remediation with long-term scalability.
• Experience leading technical teams and influencing cross-functional stakeholders.

Responsibilities

• Lead IAM delivery for the US and collaborate with the UK Global Head of IAM.
• Architect, build, and implement IAM improvements with automation and APIs.
• Drive governance, lifecycle controls, and audit remediation.
• Develop and grow a high-performing IAM engineering team.

Skills

IAM leadership

Okta

ConductorOne

Saviynt

SailPoint

automation

audit remediation

Tools

Okta

ConductorOne

Saviynt

SailPoint

Job description

About the Team

The Identity and Access Management (IAM) team enables secure, seamless access across DoorDash’s global engineering and business operations. Our mission is to make access simple, automated, and user-centric, reducing friction through self-service solutions while maintaining strong governance and compliance. We focus on streamlining identity lifecycle processes, modernising access governance, and building scalable controls that enable employees and engineers to work efficiently and securely.

About the Role

We are looking for a hands‑on IAM leader who can turn strategy into tangible outcomes, combining technical implementation, control ownership, and team leadership. Operating with a global remit, you will partner closely with the UK‑based Global Head of IAM to execute our strategy, while leading delivery, resolving operational challenges, and supporting stakeholders across US time zones and the wider business. This requires flexibility to work earlier hours to maximise collaboration with the UK, while maintaining sufficient coverage across US teams. Within your first 60 days, we expect you to have independently delivered measurable improvements in access governance, audit remediation, lifecycle controls, or automation, before taking on responsibility for managing and growing our US IAM engineering team following an initial onboarding period.

You will report into the Global Head of Identity and Access Management on our Identity and Access Management team in our Security organisation.

You’re excited about this opportunity because you will…

• Build solutions, not just designs: Architect, configure, and implement IAM improvements using identity platforms, APIs, scripting, and automation, delivering minimum viable solutions quickly while progressing toward scalable strategic designs.
• Enable the business: Simplify access processes through automation, self‑service, and data‑driven improvements that reduce friction for employees and engineers while maintaining appropriate security controls.
• Lead IAM delivery in the US: Independently prioritise and resolve operational challenges, make risk‑informed decisions, deliver against global IAM objectives, and build and develop a high‑performing engineering team.
• Create compliance by design: Build agile, automated IAM solutions that meet security and audit requirements by default, embedding effective controls into everyday workflows rather than relying on manual checks and retrospective remediation.
• Shape the future of identity: Advance role‑based and attribute‑based access models, while exploring emerging opportunities in non‑human identity and AI agent governance.

We’re excited about you because…

• You have 8+ years of IAM experience, including direct, hands‑on ownership of user access reviews, identity lifecycle controls, SoX audit evidence, and remediation of control deficiencies.
• You have proven technical implementation experience, including configuring IAM platforms such as Okta, ConductorOne, Saviynt, SailPoint, or similar tools, and using scripting, APIs, or automation to deliver working solutions.
• You have demonstrated the ability to take ambiguous IAM problems from assessment through design to implementation, balancing immediate risk remediation with long‑term scalability and delivering measurable outcomes.
• You have experience leading technical teams and influencing cross‑functional stakeholders, with the ability to independently set priorities, make decisions, and remain actively involved in engineering and operational delivery.
• You bring strong analytical and problem‑solving skills, using data to identify control gaps, improve processes, measure outcomes, and balance security, compliance, and user experience.

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job‑related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market‑dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well‑being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page .

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$183,600—$270,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door‑to‑door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well‑being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non‑Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e. stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non‑binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non‑discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only