Senior Manager (IC), Product Designer

Capital One; Richmond (VA); Presencial; USD 183 000 - 208 000; Tempo integral

Resumo da oferta

Capital One is seeking a Senior Manager Product Designer to join the Premium Design - Rewards within the Experience Design organization. You’ll lead strategic design initiatives for high-spender experiences, partnering with product, engineering and business leads to deliver human-centered, data-informed design solutions.

You’ll mentor designers, shape product direction, and advocate for design systems, research and rigorous critique.

Qualificações

• At least 6 years of experience in a Product Design role.
• At least 6 years of experience in design and prototyping tools such as Figma.

Responsabilidades

• Lead, mentor and consult with designers to mature the design discipline and create impact.
• Shape product direction and outcomes by applying design expertise, user insights and business understanding.
• Drive alignment across product, tech and business partners to keep user needs central.

Conhecimentos

Product design

Prototyping tools

Ferramentas

Figma

Descrição da oferta de emprego

We’re currently seeking a Senior Manager, Product Designer to join our Premium Design - Rewards which is part of the Experience Design organization.

The Premium Design team sets the bar for Capital One’s high-spender customer experience ecosystem, revolving around highly useful, personalized, and high-stakes products. The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences and we are passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we’d love to hear from you.

The Premium Design team sets the bar for Capital One’s high-spender customer experience ecosystem, revolving around highly useful, personalized, and high-stakes products. The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences and we are passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we’d love to hear from you.

Role Expectations

As a Senior Manager Product Designer, you’ll combine your craft expertise, influence & strategic thinking with an understanding of our customers and the business. You’ll co-create innovative solutions to complex problems, drive product strategy and contribute to a thriving team culture of high performing designers.

Here are some of the expected competencies for this role:

• Product Design Expertise: Leverage established product design expertise and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One; in collaboration with cross-functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and work with teams to develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypes
• Mentorship: Advance the craft of design at Capital One by leading, mentoring and consulting with others, providing expertise that matures the design discipline, builds our culture and enables work to move forward efficiently
• Strategic Influence: You'll shape product direction and outcomes by leveraging deep content design expertise, user insights, and an understanding of the business. You'll drive alignment across product, tech, and business partners, ensuring user needs are central to our overall strategy and enabling bold, innovative solutions to complex problems.
• Human-Centered: Advocate for human-centered methodologies that align customer needs and business goals by applying data, research insights, design expertise and a mature perspective to problem-solving across the portfolio
• Business-Focused: Demonstrate strong knowledge of products, processes, customers, competitors and broader market trends and use that knowledge to shape how Design should engage (i.e., actively managing the portfolio, pivoting, redirecting and broadening and narrowing scope, as needed)
• Problem-Solving: Own the problem-solving approach (issue, impact, resolution) and apply good judgment when exploring alternatives and balancing competing interests or priorities, leveraging leadership for input and alignment. Bring exceptional creativity to exploring a solution space.
• Collaboration: Engage partner expertise and perspectives from across the organization to support workstream projects and identify the people needed to move the work forward, embracing compromise to solve strategic challenges and deliver the best results
• Communication: Present work across levels and job functions, modeling a strategic human-centered approach that integrates design frameworks, data and research insights to make the complex accessible, influence stakeholders and achieve desired results

The ideal candidate has a strong portfolio demonstrating your leadership, process, results and impact.

Basic Qualifications

• At least 6 years of experience in a Product Design role
• At least 6 years of experience in design and prototyping tools such as Figma

Preferred Qualifications

• At least 8 years of experience in a Product Design role
• At least 8 years of experience in design and prototyping tools such as Figma
• Experience working with and contributing to an established design system
• Experience collaborating with product, tech and business leaders
• Experience leading design projects or teams
• Experience working in heavily regulated, data heavy problem spaces

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Compensation

McLean, VA: $200,700 - $229,100 for Sr. Manager, Design

New York, NY: $219,000 - $249,900 for Sr. Manager, Design

Richmond, VA: $182,500 - $208,300 for Sr. Manager, Design

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail]