Senior Manager I, Operations Improvement, Facility

Walmart Inc.; Kings Mountain (NC); On-site; USD 116,000 - 174,000; Full time

Benefits offered by this job

Live Better U – 100% covered

401(k) matching

Stock purchase plan

Paid time off (PTO)

Job summary

Walmart Inc. in Kings Mountain, NC seeks a Senior Manager I of Operations Improvement to lead multiple, high-visibility initiatives that simplify work and strengthen performance.

You will translate customer and operational needs into clear plans, remove barriers, and drive measurable results through governance and cross-functional collaboration. This role blends strategic thinking with hands-on execution to enable scalable improvements and impact across the business.

Qualifications

• Bachelor's degree required or equivalent.
• Experience leading multiple high-visibility improvement initiatives preferred.
• Strong governance, change leadership and cross-functional partnership capabilities.

Responsibilities

• Drive execution of multiple business plans by setting priorities, removing obstacles, and measuring progress.
• Lead project governance across scope, milestones, timelines, resources, and budgets; provide stakeholder reporting.
• Build and sustain process improvements by analyzing data, defining standards, and driving adoption through change programs.
• Manage content initiatives by prioritizing requests and ensuring tools, templates, and communications meet governance standards.
• Hire, develop, and lead associates through coaching, performance expectations, and a team-based environment.

Education

Bachelor's degree in Business or related field

Job description

Senior Manager I, Operations Improvement, Facility

Kings Mountain, NC 28086-0000

Regular/ Permanent

$116,000 - $174,000/yr

Position Summary

As Senior Manager, Operations Improvement, you’ll lead multiple, high-visibility improvement initiatives that simplify how work gets done and strengthen performance across the business. You’ll translate customer and operational needs into clear plans, remove barriers, and drive measurable results through strong governance, change leadership, and cross-functional partnership. This role blends strategic thinking with hands‑on execution, enabling scalable improvements.

About Supply Chain

Supply Chain is responsible for moving product through our network to serve customers with speed, accuracy, and consistency. Within SCIL, the Operations Improvement team focuses on making processes simpler, more executable, and easier to sustain—supported by clear standards, tools, and communication. This role helps ensure programs and processes land well in the business, drive behavior change, and improve efficiency and cost‑effectiveness over time.

What you’ll do

• Drive execution of multiple business plans by setting priorities, removing obstacles, and measuring progress
• Lead project governance across scope, milestones, timelines, resources, and budgets; provide stakeholder reporting
• Build and sustain process improvements by analyzing data, defining standards, and driving adoption through change programs
• Manage content initiatives by prioritizing requests and ensuring tools, templates, and communications meet governance standards
• Hire, develop, and lead associates through coaching, performance expectations, and a team-based environment

What you’ll bring

• Experience leading multiple concurrent projects with strong governance, stakeholder updates, and risk management
• Demonstrated ability to simplify processes using data, establish standards, and drive sustainable rollouts
• Proven change leadership skills, including influencing behavior adoption and resolving post‑implementation issues
• Strength in content/tool management (templates, resources, intranet content) with a focus on quality and governance
• People leadership experience (selection, coaching, performance management, recognition) in a fast‑paced environment

Benefits

At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include : Regional Pay Zone (RPZ) (based on location) - Stock

• Discount Card – Get 10% off. Walmart associates are eligible for a 10% discount card on most regular‑priced items and fresh produce in‑store and on select items at Walmart.com. Eligible after 90 days of employment.
• Live Better U – 100% covered. Earn a degree or in‑demand skills certificates with no debt‑Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.
• Ready to grow your career? Walmart Academy offers job‑specific retail training and leadership courses to help Associates reach their career goals.
• Medical, dental, vision, and wellness programs for you and your family.
• Access mental health resources and assistance programs for life’s challenges.
• Training, leadership programs, and clear paths to advance.
• Imagine a workplace surrounded by innovation. At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.
• Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting‑edge design and technology. From biking trails and outdoor courtyards to flexible, tech‑enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.
• With amenities like on‑site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work‑life balance isn’t just a goal—it’s a reality.
• Beyond the campus, Bentonville offers a dynamic lifestyle with world‑class dining, art at the Crystal Bridges Museum, and countless outdoor activities.
• Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small‑town charm and big‑city amenities.
• Join us at Walmart and grow your career alongside a community that feels like home.
• This isn’t just a workplace—it’s a destination for leaders eager to make a difference.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Business or related field and 3 years’ experience in retail operations, content development, project management, or related area OR 5 years’ experience in retail operations, content development, project management, or related area.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Developing and delivering training, Master's degree in Business Administration, Project Management Certification, Retail consulting., Six Sigma certification, Using Microsoft Office.., Working with cross‑functional teams

Primary Location

799 SARA LEE ACCESS RD, KINGS MOUNTAIN, NC 28086-0000, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart is committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.