Senior Manager, HR Business Partner

ZAM; Los Angeles (CA); On-site; USD 150,000 - 185,000; Full time

Benefits offered by this job

Annual discretionary bonus

Gaming allowance

Comprehensive health benefits for you和

401(k) matching

Paid time off

Job summary

ZAM Network in Los Angeles, CA, seeks a trusted leader to drive our people strategy within the Operations team, working with the Senior Director of Human Resources and guiding a small team of HR Business Partners. You will empower data-driven decisions to support our evolving culture.

You will champion talent initiatives, coach leaders, and help build a resilient, high-performing organization across engineering, marketing, community, and business development.

Qualifications

• Bachelor’s or Master’s Degree in HR management or equivalent.
• 5+ years of leadership experience.
• Background in the tech or game industry.
• SHRM or HRCI certifications.

Responsibilities

• Define and implement OKRs for the Operations teams.
• Improve relationships, morale, productivity and retention.
• Identify training needs and executive coaching needs.
• Coach and mentor across the organization.
• Lead High Potential Program development and mentorship.
• Partner with leaders to shape talent strategies (performance, compensation, development).
• Leverage data insights to guide decisions and support growth.

Skills

HR leadership

People strategy

Data analytics

Stakeholder management

Talent development

Education

Bachelor’s or Master’s Degree in Human Resources Management

Job description

ZAM Network is a multi‑faceted company based in the United States, comprised of a full‑service creative agency. We specialize in building engaged gaming communities through our core pillars of marketing, creative services, and user research. Our flagship website, Wowhead, provides World of Warcraft players with tools and information to enhance their gameplay. All staff members are passionate fans of World of Warcraft, keeping us abreast of the most important features other players seek. We pride ourselves on our comprehensive database, user comments, popular tools like the Dressing Room and Flying Tracker, lightning‑fast data mining to uncover the latest test realm updates, and detailed guides written by professional players on all popular WoW topics. We’ve also expanded to cover the Diablo franchise and are planning our next growth stage.

We are currently seeking a trusted leader to help our teams thrive. In this role you will lead and implement the people strategy for our Operations team, working directly with the Senior Director of Human Resources. You will also manage a small team of HR Business Partners who support engineering, marketing, community, and business development. Your work will empower our goal to make smart, data‑driven decisions while fostering a dynamic culture.

Responsibilities

• Lead initiatives to define our team's key objectives along with the business and create frameworks that enable team members to set OKRs that align with those goals and identify measurable results.
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Identify training needs for business units and individual executive coaching needs.
• Serve as an executive coach and mentor across the organization.
• Lead and develop the High Potential Program: manage and mentor individuals to their full potential, ensuring their growth and continued development to success.
• Act as a strategic partner: work with team leaders to shape and implement talent strategies that align with business goals, including performance management, compensation, and development programs.
• Leverage your deep understanding of the business and talent to coach leaders and influence decision making, fostering long‑term growth and resilience.
• Use data insights to guide decision making, trends, and impact organizational growth.

Salary: The base salary range is 150,000 USD – 185,000 USD. The salary range applies to your geographical location (Tier 1: SF Bay Area, NYC Metro; Tier 2: Los Angeles, Boston, Seattle; Tier 3: Austin, Denver, Chicago). Starting pay will depend on location, market demands, experience, training, and education.

Requirements

• Bachelor’s or Master’s Degree in Human Resources Management, a related field, or equivalent experience.
• Proven ability to work alongside senior leaders to drive our organizational and people strategy forward.
• Demonstrated analytical expertise in HR data, capable of translating insights into recommendations for senior management.
• 5+ years of proven leadership experience driving teams to successful outcomes.
• Background in the tech or game industry.
• SHRM or HRCI certifications.

Benefits

• Eligibility for an annual discretionary performance bonus.
• Gaming allowance.
• Comprehensive benefits package including fully paid medical, dental, and vision premiums for you and your family.
• Generous 401(k) matching contributions.
• Generous annual PTO and paid holidays.

We are proud to be an Equal Opportunity / Aff… Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on any protected category.