Senior Manager, Global Medical Information

Azurity Pharmaceuticals - US; Woburn (MA); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Annual bonus

Hybrid work model

Tuition reimbursement

401K with company match

Vacation and sick leave

Holiday pay

Time off between Christmas and NewYear

Recognition program

Job summary

Azurity Pharmaceuticals seeks a Senior Manager of Global Medical Information in Woburn, MA to lead scientific and operational Medical Information activities across the global portfolio. The role ensures accurate, balanced, compliant, and timely information to healthcare professionals, patients, and internal stakeholders.

You will oversee content reviews, vendor management, and cross‑functional initiatives, while developing therapeutic area expertise and contributing to product launches and

Qualifications

• 3 to 5 years of professional experience in Medical Information, including experience reviewing complex scientific content and overseeing Medical Information activities.

Responsibilities

• Provide clinical and technical product knowledge in response to medical inquiries from external and internal customers.
• Respond with urgency and ensure accurate, timely written responses to unsolicited medical information inquiries from HCPs, payers, and managed care orgs.
• Oversee Medical Information Call Center vendor performance and provide ongoing training and coaching.
• Train and oversee Medical Information Managers to ensure accurate and compliant content.
• Oversee lifecycle management of Medical Information resources and standard response letters.
• Act as escalation resource for complex inquiries and guidance on response strategies.
• Collaborate with PMRC and SRC to ensure scientifically balanced information.

Skills

Medical Information experience

Scientific content review

Vendor management

Education

PharmD or PhD in health sciences

Job description

Senior Manager, Global Medical Information

Woburn, MA

Azurity Pharmaceuticals is a privately held, specialty pharmaceutical company that focuses on innovative products that meet the needs of underserved patients. As an industry leader in providing unique, accessible, and high-quality medications, Azurity leverages its integrated capabilities and vast partner network to continually expand its broad commercial product portfolio and robust late-stage pipeline. The company’s patient‑centric products span the cardiovascular, neurology, endocrinology, gastro‑intestinal, institutional, and orphan markets, and have benefited millions of patients. For more information, visit www.azurity.com.

Azurity Pharmaceuticals is proud to be an inclusive workplace and an Equal Opportunity Employer. Azurity's success is attributable to our incredibly talented, dedicated team that focuses on benefiting the lives of patients by bringing the best science and commitment to quality into everything that we do. We seek highly motivated individuals with the dedication, integrity, and creative spirit needed to thrive in our organization.

\"Azurity roles are office based and are generally require individuals to be in office Tuesday through Thursday with Monday and Friday as optional days.\"

About the Role

The Senior Manager of Global Medical Information is a key member of the Medical Affairs organization, responsible for providing scientific and operational oversight of Medical Information activities across Azurity’s global portfolio. This individual serves as a subject matter expert and strategic partner, ensuring the delivery of accurate, balanced, compliant, and timely medical information to healthcare professionals (HCPs), patients, payers, and internal stakeholders. The role applies scientific and operational expertise to the review of complex medical inquiries, development of scientific content, oversight of vendor activities, and support of cross‑functional initiatives, while fostering excellence and consistency across the Medical Information function. The Senior Manager will develop deep expertise in Azurity’s therapeutic areas and contribute scientific insights to product launches, governance activities, Medical Affairs strategy, and other business‑critical initiatives.

Key Responsibilities

• Provide clinical and technical product knowledge in response to clinical/medical inquiries from external and internal customers
• Respond with a sense of urgency and ensure accurate, timely, and appropriate verbal and written responses to unsolicited medical information inquiries from HCPs, payers, and managed healthcare organizations, including inquiries not addressed by existing response documents
• Provide guidance and day‑to‑day oversight to the Medical Information Call Center vendor, including monitoring service quality, managing escalated cases, addressing performance or process issues, supporting ongoing training and coaching, and ensuring the timely resolution of operational risks
• Train and oversee Medical Information Managers to ensure the development, review, and maintenance of accurate, compliant, and scientifically sound medical information content
• Oversee the cross‑franchise scientific review and finalization of custom responses, complex medical information inquiries, and other scientific content to ensure accuracy, consistency, scientific balance, and compliance
• Serve as an escalation and decision‑support resource for Medical Information Managers, vendors, and cross‑functional stakeholders, providing guidance on complex inquiries, response strategies, prioritization, and operational continuity
• Oversee the creation, review, maintenance, and lifecycle management of Medical Information resources, including standard response letters, frequently asked questions, custom responses, and other scientific content, using the most current and relevant scientific evidence
• Analyze reports and metrics to identify trends, insights, knowledge gaps, operational risks, and opportunities for process improvement, and communicate findings and recommendations to relevant stakeholders
• Collaborate with internal partners to support both the Promotional Material Review Committee (PMRC) and Scientific Review Committee (SRC) to ensure the provision of medical information is accurate and scientifically balanced
• Build and maintain strong partnerships with internal stakeholders, including Quality Assurance, Pharmacovigilance, Clinical Development, Commercial, Market Access, Legal, Regulatory, Digital Transformation, and other Medical Affairs functions
• Collaborate with the broader Medical Affairs and Medical Science Liaison teams to address knowledge gaps and support product‑and‑disease‑state education
• Assist with coordinating, escalating, and reviewing legal contracts related to Medical Affairs activities
• Perform other Medical Information‑related support and expanded functions, as required

Required Skills and Experience

• 3 to 5 years of professional experience in Medical Information, including experience reviewing complex scientific content and overseeing Medical Information activities

Preferred Qualifications

• An advanced degree in a health sciences discipline, such as a PharmD or PhD, with a thorough grasp of the pharmaceutical industry is preferred. Candidates with a master’s or bachelor’s degree in a relevant health sciences discipline, such as an RN, RPh, PA, or NP qualification, may also be considered.
• Postdoctoral fellowship, residency, or other advanced training in Medical Information, Drug Information, clinical practice, or the pharmaceutical industry is preferred.

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Physical & Mental Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to sit for long periods of time
• While performing the duties of this job, the employee is frequently required to stand; walk; sit; talk and/or hear
• May occasionally climb stairs and/or ride elevators
• The employee must occasionally lift and/or move up to 25 pounds
• Employee must be able to manipulate keyboard, operate a telephone and hand‑held devices
• Other miscellaneous job duties as required

Benefits We Offer:

• Unlock Your Earning Potential: Join our team and be rewarded with a competitive compensation package, including an annual bonus based on company performance, that recognizes your exceptional talent.
  • Sales - In lieu of annual bonuses, we offer an Incentive compensation program that allows you to earn more - even over plan.
  • Fuel Your Success: *Sales Only* - We understand the value of your hard work and provide a car reimbursement program and gas card for both business and personal use as part of our commitment to supporting you.
• Comprehensive Health Coverage: We value your well‑being and offer excellent medical, dental, vision, and prescription coverage to ensure you and your family are always taken care of.
• Flexibility for Your Lifestyle: Achieve work-life balance with our hybrid work model, allowing you to work two days from home and three days in the office. *Excludes Sales, Manufacturing, and some Operations positions*
• Invest in Your Future: Our Retirement Savings Plan (401K) is designed to help you secure a comfortable retirement by matching dollar for dollar up to 5%.
• Time Off That Counts: Take advantage of our generous time off policy, which offers up to 15 vacation days annually + rollover (up to 40 hours) as well as five sick/wellness days. For new employees, vacation accrual will be prorated based on your start date.
• Meaningful Time with Your Loved Ones: We close between Christmas and New Year’s to give you an extra week off to spend quality time with your family and recharge.
• Enjoy the Holidays: Over the course of the year, Azurity recognizes 13 holidays.
• Invest in Your Education: We support your professional growth with tuition reimbursement for undergraduate and graduate level courses or certifications.
• Recognize and Be Recognized: Our Azurity High Five peer recognition platform allows you to celebrate your colleagues' accomplishments and receive recognition for your own outstanding work.