Senior Manager, Finance & Fulfillment

U.S. Tennis Association of New England (USTA New England); Orlando (FL); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Hybrid with Flexibility

401(k) with employer matching

Tuition reimbursement

Paid time off

Job summary

USTA is seeking a strategic finance leader to drive budgeting, forecasting, and financial reporting across the organization. This role partners with senior leaders to deliver insights, manage GAAP compliance, and optimize procurement and fulfillment processes.

A strong background in ERP systems and data-driven decision-making is essential. The position emphasizes cross-functional collaboration, process improvement, and leadership of a small team, with a hybrid work model that supports

Qualifications

• Bachelor’s degree required in finance, accounting, or business administration.
• 7–10 years of experience in finance, budgeting, accounting, and/or fulfillment operations; 1–2 years in a managerial role.
• Strong knowledge of GAAP, financial reporting, budgeting, analysis, and balance sheet.
• Experience with large data sets to create automated reports and dashboards.
• ERP proficiency with SAP, Oracle, or NetSuite.
• Experience in supply chain, logistics, or fulfillment operations is a plus.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong leadership, communication, and collaboration across levels.

Responsibilities

• Lead annual budgeting process with departmental budgets and long-term plans.
• Partner with business leaders to explain results, variances, and KPIs.
• Understand zero-based budgeting and track KPIs and metrics.
• Manage month-end and year-end closing in GAAP-compliant manner.
• Provide strategic financial insights to senior leadership for planning.
• Drive continuous improvement in financial processes and reporting tools.
• Ensure compliance with financial policies and procedures.
• Oversee invoices, POs, and contracts; manage barter and value-in-kind reporting.
• Perform ad hoc reporting, financial modeling, and special projects.

Skills

GAAP knowledge

Financial reporting

Budgeting

Data analysis

Excel proficiency

ERP systems

Education

Bachelor's degree in Finance/Accounting/Business Administration

CPA or MBA is a plus

Tools

SAP

Oracle

NetSuite

Job description

Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Why Work for the USTA?

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

The Role

To provide strategic financial, accounting, and operational support, ensuring alignment with the USTA's mission to grow tennis and inspire healthier people and communities across the nation. This role is critical in driving financial planning, budgeting, and fulfillment operations that directly contribute to the long-term success and impact of USTA initiatives.

Finance, Budgeting, and Accounting:

• Manage and complete the annual budgeting process, including the development of departmental budgets, financial projections, and long-term financial plans.
• Partner with business leaders to explain results, variances, and key performance indicators
• Possess an understanding of zero-based budgeting and experience in developing and tracking KPIs and metrics to support financial and operational performance.
• Manage month-end and year-end closing processes, ensuring accuracy and compliance with generally accepted accounting principles (GAAP).
• Provide strategic financial insights to the Senior Director to support decision-making and long- term planning.
• Drive continuous improvement in financial processes, budgeting systems, and reporting tools.
• Ensure compliance with financial policies and procedures.
• Support the daily management of invoices, purchase orders, and contracts
• Barter and Value In-Kind reporting and tracking for review with auditors and for financial statement recognition.
• Ad hoc reporting, financial modeling and special projects for Senior Director, Finance.

Fulfillment Operations:

• Manage Net Generation product inventory (review of schedules to add new additions and to record inventory used during the month)
• Provide strategic support for the operations team, including inventory management, demand planning, order processing, and logistics, ensuring efficient and cost-effective service delivery.
• Monitor key performance indicators (KPIs) related to fulfillment operations and drive initiatives to improve performance

Leadership and Team Management:

• Drive cross-functional collaboration between finance, accounting, and operations teams to achieve company objectives.

Who You Are

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. CPA or MBA is a plus
• Minimum of 7-10 years of experience in finance, budgeting, accounting, and/or fulfillment operations, with at least 1-2 years in a managerial role.
• Strong knowledge of GAAP, financial reporting, budgeting, financial analysis, and balance sheet analysis
• Experience using large data sets to create automated reporting dashboards and visualizations that are easy to use and digest
• Experience in supply chain management, logistics, or fulfillment operations is a plus.
• Proficiency in financial management software and ERP systems (e.g., SAP, Oracle, NetSuite).
• Excellent analytical, problem-solving, and decision-making skills.
• Strong leadership and team management abilities.
• Exceptional communication and interpersonal skills, with the ability to work effectively with all levels of the organization.
• Detail-oriented and well-organized
• High level of proficiency in Excel, able to analyze larger datasets and develop financial reports.
• Experience with complex bank reconciliations, which included a high volume of credit card settlements
• Highly motivated and a self-starter
• This position is designated as hybrid/flex and may allow for both remote and on-site work. Any such position must meet the current USTA hybrid/flex requirements as updated from time to time. Please consult HR for the most current policy.

What We Offer

At the USTA, we know people are our most important asset. For this reason, we offer a comprehensive benefits package designed to meet the needs of a diverse workforce!

• Flexibility: Our Hybrid with Flexibility approach combines a balance of remote work with in-office collaboration to spark teamwork and creativity.
• Comprehensive benefits designed to meet your unique needs: Medical, dental, vision, access to doctors virtually, a flexible spending account to manage your health and dependent care expenses, and life and disability insurance are a small part of our offerings.
• Time to recharge and energize: Generous paid time off policy - including vacation, sick, personal, and paid holidays, parental leave, and a paid winter recess.
• Plan for your future financially and professionally: 401(k) with employer matching (up to 6.5%), promotional and growth opportunities, Learning and Development programs to learn on the job, and up to $7,000 for tuition reimbursement.
• Mental and emotional wellness: Resources for overall well-being, including mental health and meditation benefits.
• Other cool perks: A personalized health management program, pet insurance, commuter benefits, identity theft protection, discounts with our network of partners, and fun events are just a few of the optional benefits available.

The expected annual base salary for this position is up to $100,000.

This role is eligible for an Incentive Compensation Plan (ICP) bonus up to 5%. This range does not include any additional pay or benefits for which a person may qualify. The actual base salary offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, the years of relevant experience, their unique skills, and the location from which they will be performing the job.

Come One, Come All

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.