Senior Manager, Exhibits, Sponsorships & HCP/Patient Engagement Strategy

Takeda Pharmaceutical Company Limited; Boston (MA); Hybrid; USD 137,000 - 215,000; Full time

Job summary

Takeda Pharmaceutical Company Limited in Boston, MA seeks a Senior Manager for Exhibits, Sponsorships & HCP/Patient Engagement Strategy. Lead compliant execution of exhibits and regional engagements with HCPs and patients, and drive governance, budgeting, and cross-functional collaboration to scale operations.

The role emphasizes agile methodologies, vendor management, and data-driven performance with a focus on regulatory compliance and continuous improvement across EVOps processes.

Qualifications

• Bachelor's degree required; advanced degree preferred.
• 5+ years of experience in pharmaceutical, biotechnology, commercial operations, HCP engagement, event operations, or another highly regulated environment.
• Strong working knowledge of the U.S. pharmaceutical regulatory and compliance environment governing HCP and patient engagements, including HHS OIG guidance, the Anti-Kickback Statute (AKS), Open Payments and transparency requirements, applicable FDA requirements, and relevant industry standards and codes of conduct
• Advanced project and portfolio management skills, including planning, prioritization, risk management, governance, resource management, and execution of complex commercial initiatives.
• Proven ability to navigate complex organizational structures and influence stakeholders across matrixed functions to drive alignment, decision-making, and operational outcomes.
• Demonstrated expertise in Agile methodologies, Scrum practices, backlog management, sprint planning, and continuous improvement frameworks.
• Experience managing operational programs, coordinating cross-functional stakeholders, and driving execution across multiple priorities.
• Experience with vendor management, budget oversight, and operational planning.
• Proficiency with business and reporting tools such as Microsoft 365, Smartsheet, Power BI, and Power Automate.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to influence and collaborate effectively across diverse functions and organizational levels.
• Strong facilitation and workshop leadership skills, including requirements gathering, business process mapping, operational planning, and cross-functional alignment sessions.
• Experience with industry-standard engagement, workflow, contracting, reporting, compliance, and automation platforms such as: Veeva, Salesforce/IQVIA, Cvent, MediSpend, DocuSign CLM, Coupa/Ariba, SharePoint, Teams, Jira, or comparable systems supporting regulated pharmaceutical commercial operations.

Responsibilities

• Operationalize the EVOps engagement strategy and operating model with compliant execution and governance.
• Lead compliant execution of exhibits, displays, and sponsorships at local and regional engagements with HCPs and patients.
• Implement governance frameworks for local/regional engagements including SOPs and accountability models.
• Partner with Commercial, Medical, Compliance, Legal, Procurement, Finance to support strategy execution and performance.
• Support monitoring, audit readiness, remediation activities, and record retention.
• Capture engagement insights into recommendations and priorities for continuous improvement.
• Establish and track KPIs to evaluate engagement effectiveness and operational performance.
• Manage vendor and financial activities across the engagement portfolio, including contracting, forecasting, and spend tracking.
• Provide field training and resources to strengthen adoption of engagement processes.
• Advance EVOps Center of Excellence with standardized processes, tooling, automation, and best practices.

Skills

Agile methodologies

Scrum practices

Backlog management

Sprint planning

Continuous improvement

Vendor management

Budget oversight

Operational planning

Cross-functional collaboration

Stakeholder management

Communication

Education

Bachelor's degree

Advanced degree preferred

Tools

Microsoft 365

Smartsheet

Power BI

Power Automate

Job description

Job Description

The Senior Manager, Exhibits, Sponsorships & HCP/Patient Engagement Strategy, serves as an operational lead and subject matter expert for exhibits, displays, sponsorships, and local and regional engagements with healthcare professionals (HCPs) and patients across the US Oncology Business Unit. The role supports compliant engagement planning and execution in accordance with applicable laws, regulations, Takeda policies and procedures, industry standards, and best practices. Working cross-functionally with Commercial, Medical, Legal, Compliance, Finance, Procurement, and other key stakeholders, the Senior Manager translates business priorities and engagement requirements into scalable processes, governance frameworks, and operational solutions that strengthen consistency, accountability, and execution across teams. The role advances operational readiness through effective vendor and financial management, performance measurement, stakeholder enablement, technology and automation, and continuous process improvement, leveraging insights and standardized ways of working to strengthen the planning, governance, execution, and performance of exhibits, displays, sponsorships, and local and regional HCP and patient engagements across current and emerging business priorities.

How You Will Contribut e

• Operationalize the US Oncology Events and Operations (EVOps) engagement strategy and operating model through compliant execution, governance, standardized processes, and cross-functional coordination.
• Lead compliant execution of exhibits, displays, and sponsorships at local and regional engagements with HCPs and patients, including planning, logistics, stakeholder coordination, documentation, and on-site or virtual support.
• Implement and maintain governance frameworks for local and regional engagements with HCPs and patients, including SOPs, decision rights, accountability models, governance forums, and standardized operational controls.
• Partner with Commercial, Medical, Compliance, Legal, Procurement, Finance, and other stakeholders to support strategy execution, engagement planning, performance optimization, compliance monitoring, and risk identification and remediation.
• Support First-Line Monitoring, audit and inspection readiness, remediation activities, documentation, record retention, and ongoing operational controls.
• Capture and synthesize engagement, stakeholder, and operational insights into recommendations and execution priorities that support continuous improvement and broader US Oncology objectives.
• Establish and track KPIs and performance measures to evaluate engagement effectiveness, operational performance, stakeholder experience, and opportunities for improvement.
• Manage vendor and financial activities across the engagement portfolio, including contracting, forecasting, purchase orders, spend tracking, reconciliation, service delivery, performance monitoring, and issue resolution.
• Provide field and stakeholder enablement through training, resources, tools, and ongoing support to strengthen understanding and adoption of engagement processes and requirements.
• Advance the EVOps Center of Excellence through standardized processes, tools, metrics, automation, AI-enabled solutions, and industry best practices to improve engagement execution and operational efficiency, while supporting readiness across therapeutic areas, emerging pipeline priorities, and future business needs.

Qualifications

• Bachelor's degree required; advanced degree preferred.
• 5+ years of experience in pharmaceutical, biotechnology, commercial operations, HCP engagement, event operations, or another highly regulated environment.
• Strong working knowledge of the U.S. pharmaceutical regulatory and compliance environment governing HCP and patient engagements, including HHS OIG guidance, the Anti-Kickback Statute (AKS), Open Payments and transparency requirements, applicable FDA requirements, and relevant industry standards and codes of conduct
• Advanced project and portfolio management skills, including planning, prioritization, risk management, governance, resource management, and execution of complex commercial initiatives.
• Proven ability to navigate complex organizational structures and influence stakeholders across matrixed functions to drive alignment, decision-making, and operational outcomes.
• Demonstrated expertise in Agile methodologies, Scrum practices, backlog management, sprint planning, and continuous improvement frameworks.
• Experience managing operational programs, coordinating cross-functional stakeholders, and driving execution across multiple priorities.
• Experience with vendor management, budget oversight, and operational planning.
• Proficiency with business and reporting tools such as Microsoft 365, Smartsheet, Power BI, and Power Automate.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to influence and collaborate effectively across diverse functions and organizational levels.
• Strong facilitation and workshop leadership skills, including requirements gathering, business process mapping, operational planning, and cross-functional alignment sessions.
• Experience with industry-standard engagement, workflow, contracting, reporting, compliance, and automation platforms such as: Veeva, Salesforce/IQVIA, Cvent, MediSpend, DocuSign CLM, Coupa/Ariba, SharePoint, Teams, Jira, or comparable systems supporting regulated pharmaceutical commercial operations.

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy.

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

Boston, MA

U.S. Base Salary Range:

$137,000.00 - $215,270.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certificates or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

Boston, MA

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

Job Exempt

Yes

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.