Senior Manager, eCommerce Platforms

BD Mexico; Franklin Lakes (NJ); On-site; USD 154,000 - 247,000; Full time

Benefits offered by this job

Annual Bonus

Health and Well-being Benefits

BD 401(k) Plan

Life and AD&D insurance

Paid time off

Job summary

BD is a leading global medical technology company based in the USA. The role sits at USA NJ - Franklin Lakes, on-site, within a senior eCommerce leadership team owning end-to-end platform delivery on AEM and SAP CCv2.

You will drive architecture, governance, cross-functional alignment, and platform optimization across ERP, PIM, and middleware, mentoring staff and partnering with business stakeholders to shape the roadmap and enable scalable digital commerce initiatives.

Qualifications

• Bachelor’s degree in IT, CS, engineering, or related field.
• Minimum of 3 years eCommerce experience; 8–10 years in digital commerce.
• Experience delivering scalable eCommerce in B2B/B2C environments.
• Experience working in Agile delivery models.
• Experience integrating with ERP, PIM, and middleware systems.
• Experience leading complex cross-functional initiatives.
• Strong understanding of headless commerce and API integrations.
• Ability to lead solution architecture and technical decisions.

Responsibilities

• Own end-to-end ownership, stability, and evolution of the eCommerce platform.
• Serve as SME and technical authority for eCommerce flows.
• Gather, document, validate requirements with cross-functional stakeholders.
• Lead solution design and architecture discussions.
• Provide strategic direction across the software development lifecycle.
• Own and influence the eCommerce roadmap with stakeholders.
• Drive cross-functional alignment across business, IT, and partners.
• Oversee complex system integrations and platform dependencies.
• Establish development and delivery governance.
• Lead platform optimization and performance initiatives.
• Champion intake, validation, prioritization of enhancements and defects.
• Act as trusted advisor to senior leadership.
• Mentor and develop junior team members.
• Provide leadership in production support and incident management.
• Create and maintain technical design artifacts and reusable frameworks.

Skills

End-to-end ownership

Domain SME

Solution architecture

Agile delivery

Cross-functional leadership

Communication skills

DevOps basics

API integrations

Education

Bachelor’s degree

Tools

Adobe Experience Manager

SAP Commerce Cloud

Job description

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Responsibilities

• Serve as a senior leader within agile teams, accountable for the end-to-end ownership, stability, and evolution of the eCommerce platform built on Adobe Experience Manager (AEM) and SAP Commerce Cloud (CCv2), ensuring alignment with enterprise architecture and business strategy.

• Act as a domain subject matter expert (SME) and technical authority for the eCommerce ecosystem, including content, catalog, search, checkout, and order management flows, driving platform scalability, performance, and long-term sustainability.

• Gather, document, and validate detailed business and functional requirements by collaborating with cross-functional stakeholders, translating their needs into clear, actionable requirements for project work.

• Lead solution design and architecture discussions in collaboration with Business Partners, Product Owners, and system integrators, translating complex business requirements into scalable functional and technical solutions.

• Provide strategic direction across the software development lifecycle, including requirements shaping, solution design, development oversight, testing strategy, and deployment governance, ensuring adherence to enterprise standards and best practices.

• Own and influence the eCommerce product and technology roadmap, partnering with business stakeholders to prioritize initiatives, define capabilities, and enable future-state digital commerce use cases.

• Drive cross-functional alignment across business, IT, and external partners, ensuring effective delivery of integrated solutions across AEM, CCv2, and connected enterprise platforms (ERP, PIM, middleware, search).

• Oversee and guide complex system integrations and platform dependencies, ensuring seamless end-to-end data flow and business process continuity across customer-facing and backend systems.

• Establish and enforce development and delivery governance, including code quality, version control, testing rigor, and release management, to maintain platform integrity and minimize production risk.

• Lead platform optimization and performance initiatives, identifying system bottlenecks and driving continuous improvement in scalability, reliability, and user experience.

• Champion the intake, validation, and prioritization of enhancements and defects, ensuring alignment with business priorities and minimizing unintended impacts to core functionality and processes.

• Act as a trusted advisor to senior business and IT leadership, providing thought leadership on digital commerce trends, platform capabilities, and architectural direction to enable innovation and growth.

• Mentor and develop junior team members and technical contributors, fostering a high-performing team culture focused on accountability, delivery excellence, and continuous skill advancement.

• Provide leadership in production support and incident management, including root cause analysis, performance tuning, and proactive monitoring to ensure high system availability and operational excellence.

• Drive creation and maintenance of technical design artifacts, standards, and reusable frameworks, ensuring knowledge scalability and long-term platform sustainability.

Education

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field required

Required Experience and Skills

• Minimum of 3 years of eCommerce experience. 8–10 years of digital commerce platforms experience.

• Experience delivering scalable eCommerce solutions in B2B/B2C environments

• Experience working in Agile delivery models.

• Experience integrating with ERP, PIM, and middleware systems.

• Experience leading complex cross-functional initiatives.

• Strong understanding of headless commerce and API integrations.

• Ability to lead solution architecture and technical decisions.

• Strong communication skills translating technical concepts to business value.

• Experience with DevOps, version control, and release management.

Preferred Experience and Skills

• Experience with AEM and SAP Commerce Cloud (CCv2).

• Leadership and stakeholder management skills.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:

• Annual Bonus

• Standard LTI

Health and Well-being Benefits

• Medical coverage

• Health Savings Accounts

• Flexible Spending Accounts

• Dental coverage

• Vision coverage

• Hospital Care Insurance

• Critical Illness Insurance

• Accidental Injury Insurance

• Life and AD&D insurance

• Short-term disability coverage

• Long-term disability insurance

• Long-term care with life insurance

Other Well-being Resources

• Anxiety management program

• Wellness incentives

• Sleep improvement program

• Diabetes management program

• Virtual physical therapy

• Emotional/mental health support programs

• Weight management programs

• Gastrointestinal health program

• Substance use management program

• Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit

Retirement and Financial Well-being

• BD 401(k) Plan

• BD Deferred Compensation and Restoration Plan

• 529 College Savings Plan

• Financial counseling

• Baxter Credit Union (BCU)

• Daily Pay

• College financial aid and application guidance

Life Balance Programs

• Paid time off (PTO), including all required State leaves

• Educational assistance/tuition reimbursement

• MetLife Legal Plan

• Group auto and home insurance

• Pet insurance

• Commuter benefits

• Discounts on products and services

• Academic Achievement Scholarship

• Service Recognition Awards

• Employer matching donation

• Workplace accommodations

Other Life Balance Programs

• Adoption assistance

• Backup day care and eldercare

• Support for neurodivergent adults, children, and caregivers

• Caregiving assistance for elderly and special needs individuals

• Employee Assistance Program (EAP)

• Paid Parental Leave

• Support for fertility, birthing, postpartum, and age-related hormonal changes

Leave Programs

• Bereavement leaves

• Military leave

• Personal leave

• Family and Medical Leave (FML)

• Jury and Witness Duty Leave

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers .

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Accountability, Adobe Experience Manager (AEM), Agile Methodology, Business Strategies, Collaboration, Communication, DevOps, Digital Commerce, E-Commerce, Ecommerce Platforms, Enterprise Data Integration, Enterprise Systems Integration, Innovation, SAP Commerce Cloud, Solution Architecture, Stakeholder Management, Taking Initiative

Optional Skills

.

Primary Work Location

USA NJ - Franklin Lakes

Additional Locations

Work Shift

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You (https://jobs.bd.com/en/your-career-at-BD) ."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information

$154,100.00 - $246,600.00 USD Annual

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.