Senior Manager, Deal Desk

Tech Sales Jobs; New York (NY); On-site; USD 170,000 - 260,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Job summary

Nscale is seeking a Senior Manager, Deal Desk to lead the creation of a world-class Deal Desk for high-value, complex hardware deals. You will craft bespoke pricing models, negotiate intricate SLAs, and design commercial structures that maximize margin while winning strategic contracts.

You will build scalable processes, establish playbooks, and lead a global team of elite Deal Strategists, partnering with Sales, Legal, and Finance to accelerate mega-deals and drive organizational growth.

Qualifications

• 8+ years of Deal Desk or related operations experience with cloud providers or hardware companies.
• Mastery of complex enterprise IaaS contracting and consumption-based models.
• Strong financial modeling and negotiation skills to maximize long-term value.
• Experience building a Deal Desk function from infancy and training first cohort of strategists.

Responsibilities

• Bespoke commercial structuring: architect the commercial and financial structures for our largest initial contracts.
• Build the Deal Desk foundation: establish scalable approval matrices, SLA guardrails, discounting policies, and playbooks.
• Cross-functional negotiation: act as the central node between Sales, Legal, Finance, and Capacity Planning.
• Margin & profitability guardian: develop deep financial models to assess profitability of multi-year capacity deals.
• Team leadership & scaling: hire and manage a global team of Deal Strategists working with Account Executives.

Skills

Deal Desk experience

Commercial operations

Strategic finance

Enterprise sales structuring

Job description

Senior Manager, Deal Desk

Location: Houston; New York; San Francisco; Seattle

Department: Revenue Operations & Enablement

About the role:

Hyperscale AI infrastructure deals are massive, highly complex, intensely customized, and often involve hundreds of millions of dollars. As the Director of Deal Strategy & Acceleration, you will build and lead Nscale’s "Deal Desk" of the future. This is not a standard SaaS software deal desk; you are working with physical hardware, power draw limitations, liquid cooling requirements, and complex depreciation schedules. You will initially partner closely with our first major enterprise clients, personally crafting bespoke pricing models, negotiating intricate SLAs, and designing commercial structures that win the deal while strictly protecting Nscale's margins. Once you have established the baselines and standardized what a successful Nscale commercial contract looks like, you will document these complex playbooks and lead a team of elite Deal Strategists to scale the function globally.

Responsibilities:

• Bespoke Commercial Structuring: Architect the commercial and financial structures for our largest, most critical initial contracts. You will creatively balance price, payment terms, upfront capital commitments, GPU consumption models, and downside risk to maximize total contract value.
• Build the Deal Desk Foundation: Construct the core Deal Desk processes from scratch. Establish clear, scalable approval matrices, SLA guardrails, discounting policies, and comprehensive negotiation playbooks for the entire sales organization.
• Cross-Functional Negotiation: Act as the central, authoritative node between Sales, Legal, Finance, and Capacity Planning. You must ensure that custom, creative deals are innovative enough to beat legacy hyperscalers, yet standard enough for our operations teams to execute flawlessly.
• Margin & Profitability Guardian: Develop deep financial models to assess the true profitability of complex, multi-year capacity deals, ensuring the sales team understands the margin impact of every concession.
• Team Leadership & Scaling: Hire, train, and aggressively manage a global team of elite Deal Strategists who will partner directly with Account Executives on daily, high-velocity transactions, enabling you to focus on the top 1% of mega-deals.

You may be a good fit if you have:

• 8+ years of deep experience in Deal Desk, Commercial Operations, Strategic Finance, or Enterprise Sales Structuring, ideally at a major cloud provider (AWS, GCP, Azure) or a high-growth infrastructure/hardware company.
• Absolute mastery of complex enterprise IaaS contracting. You fluently speak the language of consumption-based models, reserved instances, commit drawdowns, burst capacity, and highly customized uptime SLAs.
• Elite financial modeling skills paired with a refined, aggressive commercial instinct. You know exactly which commercial levers to pull during a negotiation to maximize deal value while strengthening the long-term customer relationship.
• A collaborative, high-EQ approach to internal partnerships. You are viewed as a trusted advisor and a true accelerator for the sales organization—someone who finds creative ways to get to "yes"—even when you have to enforce strict margin requirements.
• Experience building a Deal Desk function from its infancy, implementing the initial quoting tools, and training the first cohort of strategists.

Salary Range

The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation.

$170,000 — $260,000 USD

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