Senior Manager, Database Communications

Athletes Unlimited; Remote; USD 58,000 - 78,000; Full time

Job summary

A professional sports organization is seeking a Senior Manager, Database Communications to lead their email and SMS programs. The role requires 5-7 years of experience in database communications and expertise in ESPs and CDPs. Responsibilities include developing communication strategies and overseeing campaign deployment. This full-time remote position offers a salary of $58,000 to $78,000 with benefits including unlimited PTO and competitive health insurance.

Benefits

Competitive health, dental, and vision insurance

401(k) with company match

Paid parental leave

Wellness and Development benefit

Unlimited paid time off

Qualifications

• 5-7 years of experience in email or database communications.
• Deep expertise with ESPs, CDPs, and marketing automation platforms.
• Strong understanding of segmentation, personalization, deliverability, and lifecycle strategy.

Responsibilities

• Own the end-to-end email and SMS strategy to drive measurable business impact.
• Serve as the subject matter expert for email and SMS best practices.
• Oversee planning, creation, QA, and deployment of all email and SMS campaigns.

Skills

Email marketing

Database communications

Segmentation

Personalization

Data analysis

A/B testing

Written communication

Google Suite

Tools

Email Service Providers (ESPs)

Customer Data Platforms (CDPs)

Marketing automation platforms

Job description

Overview

Athletes Unlimited owns and operates professional women's softball, volleyball, and basketball leagues featuring world-class competition and fan experience. Athletes Unlimited is driven by the athletes that play in the leagues, with athlete representation on the company's board of directors, each league led by a Player Executive Committee, and players sharing in long-term profits of the company. It is the first professional sports league to be organized as a Public Benefit Corporation. For more information, visit AUProSports.com.

We change the game with faster play, and new team rosters every week, delivering thrilling entertainment in which every moment counts. We provide our team with a next-generation workplace with unlimited PTO, competitive health insurance, professional development opportunities, and more so that we can build the future of professional sports. Are you Unlimited?

Athletes Unlimited is looking for a Senior Manager, Database Communications to lead strategy and execution of our email and SMS programs across the full fan lifecycle from acquisition through retention. This position is full-time and reports to the VP, Digital Fan Engagement.

Responsibilities

• Own the end-to-end email and SMS strategy to drive measurable business impact and improve how we communicate with our fans at scale
• Serve as the subject matter expert for email and SMS best practices, deliverability, accessibility, and regulatory compliance
• Oversee planning, creation, QA, and deployment of all email and SMS campaigns and automated journeys
• Translate organizational priorities into a clear fan communication roadmap, balancing campaigns, automation, and testing
• Partner with internal teams to ensure messaging and design is clear, compelling, and on-brand
• Work cross functionally to drive segmentation, personalization, and content improvements, as well as deliver cohesive omnichannel experiences
• Continuously test and optimize email content, timing, cadence, and templates to improve performance
• Build and maintain clear reporting dashboards to communicate performance and impact to stakeholders
• Use performance insights to inform strategy, experimentation, and cross-channel coordination

Qualifications

• 5-7 years of experience in email or database communications
• Deep expertise with ESPs, CDPs, and marketing automation platforms
• Strong understanding of segmentation, personalization, deliverability, and lifecycle strategy
• Proven ability to use data to inform decisions and demonstrate business impact
• Familiarity with A/B testing frameworks and experimentation at scale
• Strong written communication skills
• Knowledge of Google Suite products
• Willingness and ability to travel onsite as needed, approximately once per year
• Legal authorization to work in the United States

Benefits

This role is full-time, remote and is compensated at a range of $58,000 to $78,000 annually. While this is the intended range, the actual compensation may vary based on several factors including but not limited to qualifications, skills, and geographic location of the position. We anticipate the highest end of the range will be reserved for those who exceed the hiring committee's expectations on all measures of the evaluation process. In addition, Athletes Unlimited is proud to offer comprehensive benefits and perks to all of our full-time employees, including:

• Competitive health, dental, and vision insurance plans
• 401(k) plan with generous company match
• Paid parental leave
• Wellness and Development benefit
• Caregiving benefit
• Unlimited paid time off alongside company holidays

Our DEI Statement

As a company, we share a vision to change the world for the better and believe in the power of sports to tear down barriers. We will Be Unlimited in our pursuit to intentionally create an environment where every individual can be their authentic self.

Research shows that women, trans, non-binary folks, and BIPOC are less likely to apply for a job unless they believe they meet every single one of the qualifications. We strongly encourage you to apply even if your background is non-traditional or you might not meet every one of the qualifications described.

Athletes Unlimited is an Equal Opportunity Employer and does not discriminate in its hiring process based on race, religion, national origin, age, marital status, sexual orientation, gender expression, pregnancy status, parental status, or other applicable legally protected characteristics.