Senior Manager, Data Center Support Services – Onsite in Anthony, NM

Oracle; Olympia (WA); On-site; USD 108,000 - 264,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Paid time off

401(k) plan

Job summary

Oracle in Anthony, NM seeks an experienced Cloud Data Center Leader to manage a multi-discipline site and a team of data center technicians. You will recruit, mentor, and align operations with engineering, product management, and site partners to ensure 24/7 readiness and on-time delivery.

This role requires strong people skills, operational discipline, and a proven track record of building high-performing teams in large-scale data center environments.

Qualifications

• Experience leading data center teams and operations.
• Strong ability to manage across cross-functional teams (engineering, product management, site operations).
• Proven track record of scaling teams and delivering complex projects on time.

Responsibilities

• Manage the physical site in Anthony, NM and lead 20+ Data Center Technicians and leaders.
• oversee 24/7 data center operations, incident response, and SLA adherence.
• Drive capacity expansion, site growth, and recruitment for future hires.
• Collaborate with engineers, build, site selection, and business ops to meet milestones.

Skills

People management

Cloud data center

Operations leadership

Recruiting

Job description

Job Description

We are looking for an experienced leader with strong people management skills, business acumen and well-rounded IT technical abilities to lead the teams responsible for building and supporting our cloud data center onsite in Anthony, NM.

• Provide strong leadership, direction and operational experience
• Strong knowledge of computer hardware (Server, Storage and Networking devices)
• Drive and manage escalations to rapid resolution and closure
• Work with distributed teams across the country
• Growing the team by recruiting and hiring top talent

Delivering expansion projects on time with high quality

• Collaborating and working effectively with best-in-class architects, engineers, product management, etc.

Responsibilities

This role involves managing the physical site in Anthony, NM. You should be experienced in managing a multi disciplined Cloud Data Center space with strong people skills, the ability to influence groups outside your direct responsibility and the colocation partners.

This multi-faceted management role includes:

• Management and support of 20 Data Center Technicians & other Data Center leaders/managers
• Data Center day to day support operations in 7/24 mission critical environment
• Installation, Field Change Orders and Hardware break/fix activity
• Responsible for ensuring timely delivery of services/tasks to meet milestones and customer KPI’s
• Interacting across functional areas and teams (Engineering, Build, Site Selection, Business Operations, etc.
• Reacting to and managing incidents, driving resolution and after-action analysis
• Capacity expansion at all scales (rack additions, block additions, white space growth, new sites, etc.)
• Drive local recruitment for future hires
• Creating an environment of continuous improvement

Must have data center experience & experience managing other data center managers and technicians.

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Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $108,300 to $264,100 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level – M3

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.