Senior Manager, Data Center Infrastructure Management

QTS Data Centers; Phoenix (AZ); On-site; USD 160,000 - 210,000; Full time

Job summary

QTS Data Centers seeks a Sr. Manager, DCIM to lead a team managing EPMS/BMS systems for large-scale facilities. You will drive strategic planning, optimize downtime, and oversee standards across multiple sites.

The role requires 10+ years in critical facilities, strong leadership, and deep DCIM/BMS knowledge. A data center background and project management excellence are essential for success.

Qualifications

• BS in Electrical Engineering or related field and professional experience.
• 10+ years in monitoring/control for critical facilities and data centers.
• 3+ years in management of engineering or operations teams.

Responsibilities

• Lead deployment planning and resource scheduling to meet schedules.
• Develop and enforce SOPs and QA policies for service deployment.
• Provide strategic leadership for DCIM platform across sites.
• Monitor deployment to minimize downtime and improve efficiency.
• Mentor regional DCIM engineers on BMS/EPMS applications.
• Lead vendor engagement via scope of work and RFx documentation.

Skills

Project management

DCIM/BMS knowledge

Leadership/people management

Strategic planning

Cross-functional collaboration

Education

BS in Electrical Engineering or related field

Tools

Aveva WonderWare

BMS/EPMS systems

Job description

TheSr. Manager, Data Center Infrastructure Management (DCIM) leads a team of engineers responsible for the management and administration of the Electric Power Monitoring Systems (EPMS) and Building Management Systems (BMS). This role requires a strategic thinker with keen planning skills and the ability to lead through influence. The ideal candidate will have a background in electrical and mechanical systems and possess knowledge of large scale data centers (or similar environments) with a strong process-driven orientation.

RESPONSIBILITIES, other duties may be assigned.

• Schedules deployment resources to meet QTS-established schedules
• Institutes and ensures adherence to Quality Assurance (QA) policies and procedures
• Institutes and maintains Standard Operating Procedures (SOPs) for the deployment of services according to QTS’s product catalog or industry best practices
• Ensures that the DCIM Engineering team is trained on the most up-to-date versions of SOPs and job-specific requirements so that service enablement can be accomplished in an effective, timely, and cost-effective manner
• Monitors and reviews the deployment of services, to minimize unplanned downtime, anticipate and solve problems in a timely manner, and to identify opportunities for improvement
• Analyzes data, prepares reports, and makes recommendations for improving time to project completion
• Initiates and carries out projects that improve efficiency and/or reduce operating costs
• Tracks, analyzes and improves key parameters such as time to deploy, resource utilization, deployment cost, etc.
• Assists with the development of operational budgets and monitors actual expenses to ensure they fall within budgets
• Performs administrative tasks such as approving proposals, expenditures, enforcing policies and performance management of DCIM Engineers
• Champion the effort of change by training and supporting regional DCIM Engineers on BMS/EPMS applications
• Provide strategic leadership for the DCIM platform to implement enterprise BMS/EPMS standards at the site level
• Develop BMS/EPMS standards for system topology, graphics and functionality between multiple vendors and multiple sites
• Lead/direct vendors via Scope of Work and Requests for Proposals/information documents.
• Implement corporate policies, procedures, and standards to maximize the performance of systems, applications and networks

BASIC QUALIFICATIONS

• BS in Electrical Engineering, Engineering Technology, or other related Engineering degrees or equivalent professional experience
• Ten or more years of progressive experience with critical monitoring/control systems and support for critical facilities
• Three or more years of management/supervisory experience leading engineering or critical operations teams
• Proficient knowledge and experience with BMS and building EPMS systems
• Familiarity with power distribution systems in a data center environment or similar critical systems environment
• US Citizenship for this position is required by law due to federal customer contracts.

PREFERRED QUALIFICATIONS

• Prior experiencing working in a data center environment
• Familiarity with Aveva WonderWare
• Knowledge of BAS/BMS systems, ALC, Andover, Tridium, Delta Controls or others
• Understanding of network implementation
• Five or more years of experience with various Industrial Control Programmable Logic Controllers (PLC) such as Allen Bradley, Schneider Siemens, etc.
• Experience performing commissioning, qualification & change control activities related to BMS including but not limited to HVAC, chiller plants, domestic and process water systems, building automation systems, etc.
• Ability to read, interpret, and produce engineering documents that may include:Control Drawings, Sequence of Operations, Bill of Materials, Graphical User, Interface requirements, and Functional Specifications
• Understanding of basic power calculations on single and 3-phase circuits, electrical diagrams, control diagrams

KNOWLEDGE, SKILLS AND ABILITIES

• Proven ability to manage multiple projects simultaneously while maintaining schedule and scope
• Excellent client-facing and internal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Self-starter and quick learner who understands and can adapt to existing software application and computing infrastructures

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [e-mail] and let us know the nature of your request and your contact information.