Senior Manager, Corporate & Specialized Search

Norwegian Cruise Line Holdings Ltd.; Miami (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. is looking for a Senior Manager, Corporate & Specialized Search to lead corporate talent acquisition strategies and manage a team of recruitment professionals. This role involves executing full-cycle recruitment for various corporate positions while ensuring a high-performance culture.

The ideal candidate will have a minimum of 7 years of recruiting experience, including leadership roles, and will thrive in a dynamic and culturally diverse environment. Responsibilities include developing strategic partnerships and managing the recruitment process using industry knowledge and data insights.

Qualifications

• Minimum 7 years’ experience in recruiting with leadership responsibilities.
• Proven track record in both entry and senior leadership hiring.
• Experience managing recruiting workflows and implementing process improvements.

Responsibilities

• Lead and coach a talent acquisition team to achieve high performance.
• Partner with business leaders to execute comprehensive recruiting strategies.
• Ensure compliance with employment laws and internal hiring policies.

Skills

Team Leadership

Recruitment

Data Analysis

Stakeholder Engagement

Education

Bachelor’s Degree in Human Resources or related field

Tools

Workday Recruiting

Applicant Tracking Systems (ATS)

Job description

GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel. We’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

Job Summary

The Senior Manager, Corporate & Specialized Search, plays a pivotal role in shaping and leading our corporate talent acquisition strategy to attract, engage and hire exceptional talent across all corporate functions. This leader will oversee a team of recruitment professionals, driving excellence in talent consulting inclusive of sourcing, and fostering a high-performance culture of collaboration, innovation, passion and transparency. The ideal candidate is a hands‑on, results‑driven leader who thrives on developing people, building lasting business relationships and creating strategic, creative solutions to engage and recruit top talent.

Duties & Responsibilities

• Lead, coach, and develop a high‑performing team of talent acquisition professionals, fostering engagement, accountability, and growth.
• Partner with business leaders to help define and execute a comprehensive TA strategy for high‑volume recurring and hard‑to‑fill niche roles at the corporate level.
• Manage full‑cycle recruitment strategies across entry‑level to senior‑level corporate positions, ensuring alignment with business goals and talent priorities.
• Create and manage a strong relationship with senior leaders across lines of business and develop strategic partnerships to manage the end‑to‑end recruitment life‑cycle for specialized, executive‑level and confidential vacancies.
• Support the design & execution of the NCLH recruitment process, leveraging data and industry knowledge to identify and attract best‑in‑class talent and influence long‑term hiring strategies for the organization.
• Champion the NCLH recruitment process, staying up to date on recruitment trends, best practices, legal developments, company policies, and benchmark comparisons to be a collaborative and valued business partner with hiring managers.
• Serve as an enterprise‑wide champion for the Workday platform, including ownership of ATS capabilities and platform optimization.
• Partner with Business and People Experience team members to forecast hiring needs and develop proactive pipeline strategies to anticipate demand.
• Drive strategic and operational excellence in recruitment processes, ensuring efficiency, data accuracy, and consistency.
• Establish and monitor performance metrics, dashboards, and reporting to measure team effectiveness and drive continuous improvement.
• Implement innovative sourcing techniques and tools to attract top talent across key functional areas.
• Screen and source both active and passive candidates in person, over the phone and/or virtually, including behavioral‑based interviews from entry level to senior level positions.
• Champion an exceptional candidate experience throughout all stages of the hiring process.
• Build trusted relationships with senior leaders, providing insight on talent markets, trends, and hiring strategies.
• Collaborate on initiatives that elevate the company’s reputation as an employer of choice, with an emphasis on early careers.
• Oversee vendor and search partner relationships, ensuring performance and alignment with organizational needs.
• Ensure compliance with all employment laws, regulations, and internal hiring policies.
• Serve as a strategic thought partner in broader talent and People Excellence initiatives.
• Drive ongoing improvement of Workday recruiting.
• Perform other job‑related functions as assigned.

Experience

• Minimum 7 years’ experience recruiting in a medium to large organization, including 3 or more years leading recruiting teams.
• Proven success supporting both entry level and senior leadership level hiring within a corporate environment.
• Experience leading a high‑performing talent acquisition team with an eye for detail and flawless execution on stakeholder deliverables.
• Experience confidently supporting, advising, and coaching leaders across the organization.
• Experience working across cultures in a fast‑paced, dynamic environment with prior experience from management consulting, business development, or search firm.
• Strong experience using applicant tracking systems (ATS) such as Workday Recruiting, Greenhouse, iCIMS, PeopleSoft and conducting behavioral‑based interviews with ATS implementation experience preferred. Experience working in both external recruiting agency and corporate human resources department preferred.
• Experience across both agency and corporate recruiting environments is preferred.
• Demonstrated experience managing recruiting workflows, metrics, and process improvements.

Competencies & Skills

• Ability to develop and execute sourcing and recruiting strategies, including TA workforce planning, employer branding, candidate management and specialized sourcing.
• Strong command in identifying and presenting macro‑economic trends impacting the cruising industry and NCLH, while using competitive analysis to understand hiring needs and recruiting practices of talent competitors.
• Possess strong analytic skills with the ability to create, measure, and scale the right workflow between candidates, hiring managers, and the recruiting team.
• Demonstrated ability to lead and inspire teams and develop strong senior recruiters.
• Excellent communication skills, both oral and written, to provide professional and timely customer service to internal and external customers.
• Strong and efficient workload management skills to include planning, organizing, prioritizing, and following through on a variety of tasks.
• Ability to use good judgment in decision making and problem‑solving complex issues.
• Ability to maintain professional composure while working under stress and pressure.
• Strong business acumen and ability to participate in strategic and operational business discussions with key stakeholders and HR partners.
• Proficiency in Microsoft Office Suite.
• Strong knowledge across Human Resources disciplines and applicable Federal, State, and local laws pertaining to employment, recruitment, and Human Resource management.
• Owners mindset, possessing expertise in creative and proactive sourcing techniques.
• Exhibit high‑level knowledge of hiring practices and behavioral‑based interview techniques.

Qualifications

DEGREE TYPE: Bachelor’s Degree

FIELD(S) OF STUDY: Human Resources, Business Administration or related field of study; or any equivalent combination of relevant background and work experience.

About NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destinations each year.

EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.