Senior Manager - Contract Operations

CVS Health; Rhode Island; Hybrid; USD 75,000 - 183,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid time off

Retirement savings

Wellness programs

Equity awards

Job summary

CVS Health is seeking a remote-based contracts professional to manage the full lifecycle of retail brand agreements. You will ensure compliance, track obligations, and drive improvements across governance processes.

The role requires extensive experience in contract administration, strong analytical and communication skills, and the ability to coordinate with legal, procurement and finance teams. This full‑time position offers a comprehensive benefits package and equity program, with eligibility

Qualifications

• 7+ years of experience in contract administration or related field.
• Experience with complex commercial, supplier, or vendor agreements.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Manage retail brand contracts through full lifecycle including execution, amendments, renewals and terminations.
• Ensure contracts comply with policies, legal requirements and contracting standards.
• Monitor obligations, dates, deliverables and performance; escalate risks as needed.
• Partner with business, procurement, finance, legal, and operations teams on negotiations and administration.
• Review terms and identify potential business, financial and compliance risks.
• Analyze contract data to identify trends and cost savings opportunities.
• Develop and maintain contract administration procedures and controls.
• Drive continuous improvement via automation and intelligence tools.
• Support audits, compliance reviews and reporting on contractual obligations.
• Maintain contract management systems and ensure data integrity.
• Handle ad‑hoc requests as directed.

Skills

Problem solving

Collaboration

Prioritization

Data analysis

Communication

Attention to detail

Continuous improvement

Education

Bachelor's degree

CPCM or related certification

Job description

We're building a world of health around every individual – shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Primary Responsibilities

• Manage retail brand contracts throughout the full lifecycle, including execution, amendments, renewals, and terminations.
• Ensure contracts comply with company policies, legal requirements, and established contracting standards.
• Monitor contract obligations, key dates, deliverables, and performance requirements, addressing issues and escalating risks as appropriate.
• Partner with business, procurement, finance, legal, and operational teams to support contract negotiations and ongoing contract administration.
• Review contract terms and identify potential business, financial, operational, and compliance risks.
• Analyze contract data and reporting to identify trends, cost savings opportunities, and process improvements.
• Develop and maintain contract administration procedures, controls, and documentation to support effective contract management.
• Drive continuous improvement initiatives (including the use of automation and intelligence tools) that enhance efficiency, consistency, and overall contract governance.
• Support audits, compliance reviews, and reporting requirements related to contractual obligations.
• Maintain contract management systems and ensure the accuracy and integrity of contract records.
• Other ad‑hoc requests as directed

Required Experience

• 7+ years of experience in contract administration, contract management, procurement, sourcing, legal operations, or a related field preferred.
• Experience supporting complex commercial, supplier, or vendor agreements preferred.

Key Qualifications

• Strong problem‑solving and decision‑making skills.
• Strong collaboration and stakeholder management skills.
• Ability to manage multiple priorities and deliver results in a fast‑paced environment.
• Analytical mindset with experience using data to identify trends and support business decisions.Knowledge of contract administration principles, risk management, and commercial agreements.
• Strong written and verbal communication skills.
• Demonstrated attention to detail, organization, and execution.
• Growth mindset with a focus on continuous improvement and operational excellence.

Education

• Bachelor’s degree preferred.
• CPCM or related contract management certification preferred.

*This role is open to remote on Eastern or Central time zones.

Pay Range

The typical pay range for this role is:

$75,400.00 - $182,549.00

This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/21/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.