Senior Manager, Content & Thought Leadership

Stord; United States; On-site; USD 140,000 - 200,000; Full time

Job summary

Stord is building out its Content and Communications function, and we're looking for a Senior Manager of Content & Thought Leadership to shape how Stord leads the conversation in commerce. You'll be the editorial mind behind that effort and a senior partner to the Head of Content & Comms across PR, content, and social.

This role focuses on building a dynamic, POV-driven home for Stord's ideas and ensuring their performance in market, reporting to the Director of Content & Comms and collaborating

Qualifications

• Editorial and strategic thinking for long-form and executive content.
• Ability to define and defend a POV in commerce and omnichannel topics.

Responsibilities

• Develop Stord's POV on agentic commerce, physical intelligence, fulfillment, supply chain, and omnichannel strategy.
• Own the editorial calendar from planning to publication: bylines, executive content, contributed articles, long-form, and owned-channel programming.
• Collaborate with Head of Content & Comms, PR, social, Brand, marketing and sales teams.

Skills

Editorial strategy

Thought leadership

Cross-functional collaboration

Job description

About Stord

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like True Classic, Native, Seed Health, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.

About The Role

Stord is building out its Content and Communications function, and we're looking for a Senior Manager of Content & Thought Leadership to shape how Stord leads the conversation in commerce. As agentic commerce changes how products are discovered, bought, and fulfilled, we want to build real authority on physical intelligence: the layer that connects digital intent to physical outcomes. You'll be the editorial mind behind that effort and a senior partner to the Head of Content & Comms across PR, content, and social. This isn't a conversion-content role, though you'll care about conversion. We're looking for someone who can build a more dynamic, point-of-view-driven home for Stord's ideas and make sure that work performs. You'll report directly to the Director of Content & Comms and work closely with our social lead, the Brand team, marketing, sales, and internal subject matter experts.

What You'll Do

Thought leadership & editorial strategy

• Develop and defend Stord's point of view on agentic commerce, physical intelligence, fulfillment, supply chain, and omnichannel strategy.
• Spot emerging conversations where Stord has a credible, differentiated perspective, and decide when to lead, join, or stay out.
• Own the editorial calendar from planning to publication: bylines, executive content, contributed articles, long-form, and owned-channel programming.