Senior Manager, Consumer Insights

Opella; Morristown (NJ); On-site; USD 130,000 - 180,000; Full time

Job summary

Opella in Morristown, NJ is seeking a Senior Manager Consumer Insights to lead consumer research and shape strategic decisions in health-focused markets. You will guide cross-functional teams with a consumer-first approach, integrating AI-enabled insights to drive brand growth and innovation.

You will mentor talent, foster collaboration, and embed sustainability and social impact into decision making while partnering with senior leadership to maximize business impact.

Qualifications

• 7+ years in Insights & Analytics, with a track record in consumer healthcare, FMCG, beauty/luxury, tech, or related sectors.
• Ability to synthesize diverse research sources into actionable insights for senior leadership.
• Proven skill in conveying insights and recommendations to senior leaders with clarity and impact.
• Expertise turning complex data into compelling narratives for multiple audiences.
• Experience leading cross-functional teams and driving strategic outcomes.

Responsibilities

• Advocate for a consumer-first mindset across teams and guide insights-driven decisions.
• Collaborate with brand marketing, R&D, analytics, digital, and sales to align research plans with business goals.
• Monitor brand health and track category trends to steer strategy.
• Lead digital-first insights using social feedback and AI tools to inform consumer journeys and innovation.
• Identify growth opportunities via consumer demand and design thinking within cross-functional teams.
• Develop learning plans and define key business questions with cross-functional partners.
• Manage high-quality, cost-effective custom research and synthesize data into actionable insights.

Skills

Insights & Analytics

Cross-functional leadership

Data storytelling

Consumer healthcare knowledge

Tools

AI tools

Job description

Location: Morristown, NJ

You’ve built experience, now use it where bold ideas meet real impact. At Opella, we’re challenging how self-care works for millions of people and need leaders and experts ready to shape what’s next. As a Senior Manager Consumer Insights, you’ll bring your skill, your curiosity and your drive to make health simpler, smarter and more human.

About The Job

• Act as a strategic advisor, aligning with decision makers to leverage insights as a competitive advantage.
• Harness digital agility and creativity to craft the consumer narrative, seamlessly integrating multiple insights.
• Lead initiatives that advance our brands and strengthen our reputation worldwide.
• Mentor and uplift emerging talent while pushing your own growth and influence.
• Put purpose into practice — embedding sustainability, access and social impact into every decision.
• Model the challenger mindset: question complexity, act with integrity and make things radically simple.
• Help shape a culture that’s ambitious, collaborative and serious about recognition and belonging.

Main Responsibilities

• Advocate for a consumer-first mindset across teams, ensuring insights-driven decision-making that places consumers at the core of business strategies.
• Advise brand marketing teams, collaborating with R&D, analytics, digital, and sales to develop research plans that align with business objectives and drive growth.
• Monitor brand health and maintain a deep understanding of category trends and competitive understanding to guide strategic decisions.
• Lead initiatives leveraging digital-first audience insights, including social media feedback, to inform the consumer journey, creative development, and innovation. Use AI tools to enhance consumer insights and improve processes.
• Identify growth opportunities driven by consumer demand and trends, fostering a culture of design thinking within cross-functional teams to refine innovation ideas.
• Collaborate with cross-functional teams to define key business questions and develop consumer learning plans.
• Manage high-quality, cost-effective custom research, and synthesize data across multiple sources into actionable insights.

About You

• 7+ Years Experience in Insights & Analytics; Proven background in consumer healthcare, FMCG, beauty/luxury, technology, or similar sectors.
• Strong ability to synthesize diverse research sources into actionable insights that inform organizational decision-making and drive business growth.
• Skilled in conveying insights and recommendations to senior leadership, influencing strategic decisions with clarity and impact.
• Expertise in translating complex data into compelling narratives tailored to various audiences, combining strategic insights with business acumen.
• Focused on driving strategic outcomes through influence, collaboration, and organizational savvy, with the ability to lead cross-functional teams.
• Deep passion for understanding consumer behavior, with specialized knowledge in consumer insights methodologies to guide data-driven decisions.
• Comfortable working in diverse, multicultural environments and familiar with digital-first brand-building strategies, including brand positioning, creative development, and innovation.

This is more than the next step in your career, it’s a chance to lead change and help reinvent self-care for the world. If you’re ready to challenge, inspire and deliver impact that matters, we’re ready for you.

We are challengers. We are Opella.

North America Applicants Only

The salary range for this position is: $130,000.00 - $180,000.00

All Compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs.

Opella values diversity in all its forms and is committed to fostering a workplace where everyone can belong and excel. We welcome and encourage applications from people of all backgrounds.

About Us

Opella is the self-care challenger with the purest and third-largest portfolio in the Over The Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.

Our mission is to bring health in people’s hands by making self-care as simple as it should be. For half a billion consumers worldwide – and counting.

At the core of this mission is our 100 loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and 4 specialized science and innovation development centers. Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan.

As a globally certified B Corp company, we are active players in the journey towards healthier people and planet. Find out more about our mission at www.opella.com.

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