Senior Manager, Compliance - Policy, Standards and Training

Charles Schwab; Austin (TX); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Charles Schwab seeks a senior individual contributor in Corporate Compliance to lead education, communications, and governance programs. You’ll influence across teams, execute strategic initiatives, and drive practical solutions to strengthen compliance awareness and accountability.

In a hybrid setting (4 days in-office, 1 day remote), you’ll partner with Compliance, Risk, and business units to translate regulatory requirements into effective learning resources and governance processes.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience in compliance, risk, governance, communications, learning, change management, or a related field.
• Strong project management and organizational skills, with the ability to manage multiple priorities and dependencies.
• Excellent written and verbal communication skills, with the ability to simplify complex topics for diverse audiences.
• Proficiency with Microsoft Office applications, including Word, PowerPoint, Excel, and SharePoint.

Responsibilities

• Strategic Planning & Execution: Own planning, prioritization, and execution for education, communications, and policy and standards initiatives; Coordinate project plans, stakeholder engagement, risks, dependencies, and implementation activities; Develop reporting, metrics, and recommendations to demonstrate program effectiveness, adoption, and opportunities for continuous improvement.
• Compliance Education & Communications: Translate regulatory requirements, policies, and standards into practical training, communications, and learning resources; Deliver clear, actionable communications that support compliance priorities, education programs, and policy and standards updates; Evaluate feedback, data, and engagement insights to improve understanding, adoption, and sustained behavior change.
• Policy & Standards Governance: Support the policy and standards lifecycle, including planning, review, approval, implementation, and maintenance; Maintain governance documentation, reporting, and evidence required to support oversight, audit, and regulatory expectations; Partner with stakeholders to assess impacts, plan for change, drive implementation, and promote consistency across compliance policies and standards.

Skills

Communication

Project management

Organizational skills

Stakeholder influence

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

SharePoint

Job description

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. Please note: This position is M-F during standard business hours with a hybrid work model (4 days in-office, 1 day working from home). It is only available in the areas listed. Candidate must reside or be willing to relocate on their own to one of the listed areas. Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

The Corporate Compliance team supports consistent, effective education, communications, and policy and standards governance. We partner across Compliance, Risk, and business teams to translate regulatory requirements into practical resources, governance processes, and learning solutions that help personnel understand expectations, make informed decisions, and support regulatory readiness.

This senior individual contributor role serves as a key connector across education, communications, and governance programs. This role will lead through influence, drive strategic execution, and create practical solutions that strengthen compliance awareness, consistency, adoption, and accountability across the organization.

Key Responsibilities

Strategic Planning & Execution

• Own planning, prioritization, and execution for education, communications, and policy and standards initiatives.
• Coordinate project plans, stakeholder engagement, risks, dependencies, and implementation activities.
• Develop reporting, metrics, and recommendations to demonstrate program effectiveness, adoption, and opportunities for continuous improvement.

Compliance Education & Communications

• Translate regulatory requirements, policies, and standards into practical training, communications, and learning resources.
• Deliver clear, actionable communications that support compliance priorities, education programs, and policy and standards updates.
• Evaluate feedback, data, and engagement insights to improve understanding, adoption, and sustained behavior change.

Policy & Standards Governance

• Support the policy and standards lifecycle, including planning, review, approval, implementation, and maintenance.
• Maintain governance documentation, reporting, and evidence required to support oversight, audit, and regulatory expectations.
• Partner with stakeholders to assess impacts, plan for change, drive implementation, and promote consistency across compliance policies and standards.

Success-Enabling Skills

Strategic Planning & Execution

Translates strategy into actionable plans and drives successful execution by managing priorities, risks, dependencies, and outcomes across multiple initiatives.

Communication, Influence & Change Adoption

Simplifies complex compliance and governance concepts into clear, actionable messages while building alignment, supporting change adoption, and influencing stakeholders through trusted partnerships.

Compliance & Governance Acumen

Applies strong compliance, risk, and governance knowledge to ensure policies, standards, training, and communications are effective, consistent, and aligned with regulatory expectations.

What you have

Required Qualifications

• Bachelor's degree or equivalent experience.
• Experience in compliance, risk, governance, communications, learning, change management, or a related field.
• Strong project management and organizational skills, with the ability to manage multiple priorities and dependencies.
• Excellent written and verbal communication skills, with the ability to simplify complex topics for diverse audiences.
• Proficiency with Microsoft Office applications, including Word, PowerPoint, Excel, and SharePoint.

Preferred Qualifications

• Experience in financial services or another highly regulated industry.
• Experience supporting compliance education, communications, policy and standards governance, or regulatory implementation initiatives.
• Demonstrated ability to influence stakeholders and drive results in a cross-functional environment as an individual contributor.

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance