Senior Manager, Commercial Insights

Edwards Lifesciences Gruppe; California (MO); On-site; USD 139,000 - 196,000; Full time

Job summary

Edwards Lifesciences Gruppe seeks a Senior Manager, Commercial Insights to lead cross-functional analysis, drive sales compensation insights, and deliver executive dashboards. You’ll partner with sales, marketing, and operations to translate data into clear strategic actions.

Ideal candidates have 10+ years in sales operations/strategy/BI, advanced analytics tools, and a track record of shaping data-driven decisions in a healthcare commercial environment.

Qualifications

• Bachelor's Degree or equivalent work experience as required by Edwards criteria.
• Minimum ten years of progressive experience in sales operations, sales strategy, and/or sales BI.

Responsibilities

• Generate strategic insights by synthesizing data from sales, marketing, and operations.
• Partner with commercial, marketing, operations and leadership teams to define questions and metrics.
• Map, integrate, and govern data sources to support a unified insights framework.
• Develop executive-ready narratives and dashboards to inform decisions.
• Support strategic planning with forward-looking insights and scenario analysis.
• Design scalable analytics processes and reporting standards.

Skills

Sales operations

Sales strategy

Sales business intelligence

Cross-functional collaboration

Strategic thinking

Project management

Communication

Education

Bachelor's degree or equivalent

Tools

Excel

Oracle

JDE

MIDAS

Tableau

ELBIS

Salesforce.com

QlikView

Job description

Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

The Senior Manager, Commercial Insights will drive critical business activities that ensure the planning and execution of key sales and marketing strategies in the field force (sales reps as well as clinical specialists) by developing and executing sales compensation and quota, monitoring daily sales and clinical training performance, developing systems and processes to support field efforts and performing key analyses to drive better management decisions.

How you’ll make an impact:

Core Insight Generation

• Synthesize data across multiple functions (sales, marketing, operations, etc.) to create a cohesive, end-to-end view of organizational performance
• Translate complex datasets into clear, actionable insights that inform executive decision-making
• Identify key business drivers, performance gaps, and growth opportunities through structured analysis

Cross-Functional Alignment

• Partner with commercial, marketing, operations, and leadership teams to define critical questions and insight needs
• Lead cross-functional discovery efforts (e.g., leadership interviews, workshops) to align priorities and metrics
• Ensure consistency in definitions, KPIs, and reporting across the organization

Data & Systems Integration

• Map and integrate disparate data sources and reporting systems into a unified insights framework
• Improve data quality, governance, and accessibility to enable scalable analytics
• Identify redundancies and streamline reporting processes to reduce fragmentation across the business

Storytelling & Executive Communication

• Develop compelling narratives that connect insights to strategic priorities and business outcomes
• Create executive-level deliverables (dashboards, presentations, business reviews) that drive clarity and action
• Serve as a strategic thought partner to senior leadership by framing "the story of the business"

Strategic Planning Support

• Enable leadership to make data-driven strategic decisions by providing forward-looking insights and scenario analysis
• Support planning cycles (annual, quarterly) with integrated views of performance, pipeline, and capacity
• Track and evaluate effectiveness of strategic initiatives and organizational investments

Process & Capability Development

• Design scalable insights frameworks, dashboards, and reporting standards across the organization
• Establish best practices for analytics, insight generation, and decision support
• Drive continuous improvement of processes that link data, insights, and business action

What you’ll need (required):

• Bachelor's Degree in related field or equivalent work experience based on Edwards criteria required
• Minimum ten (10) years’ progressive experience in sales operations; sales strategy; and /or sales business intelligence required

What else we look for (preferred):

• Advanced proficiency in analytical tools such as Excel, Oracle, JDE, MIDAS, Tableau, ELBIS, Salesforce.com, or QlikView preferred
• Proficient with Microsoft Office applications (Outlook, Excel, Power Point, Word, Copilot etc)
• Knowledge of sales operations, marketing, finance, and commercial data systems preferred
• Proven project management skills, with the ability to manage timelines, priorities, and cross-functional deliverables
• Strong written, verbal, and interpersonal communication skills, including the ability to influence, negotiate, and build effective relationships
• Ability to think strategically, connect insights across the business, and recommend practical solutions
• Sound judgment and decision-making skills, including the ability to move work forward when consensus is not immediate
• Demonstrated credibility, integrity, and a track record of delivering results
• Strong analytical, organizational, and problem-solving skills with high attention to detail
• Ability to work effectively with stakeholders at all levels and escalating issues appropriately
• Ability to manage competing priorities in a fast-paced environment
• Experience supporting projects and partnering with project managers, sales strategy, and operations teams
• Ability to provide task-level guidance to outsourcing partners or external vendors
• Commitment to following all company policies and requirements, including Environmental Health & Safety guidelines

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

For California, the base pay range for this position is $139,000 - $196,000 (highly experienced).

The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website.

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.