Senior Manager, Commercial Data & Insights

Biopharma Careers; Raritan (NJ); On-site; USD 122,000 - 211,000; Full time

Job summary

Johnson & Johnson in New Jersey is seeking a Senior Manager, Commercial Data & Insights to lead data product strategy for the CXM platform on Microsoft Dynamics 365. The role is located in Raritan, NJ, with potential for other NJ/PA/FL locations.

You will own the product roadmap, define success metrics, and collaborate with cross-functional teams to deliver data-driven business value across commercial functions.

Qualifications

• 7+ years in digital product management, data product management, or commercial operations with proven ability to ship products and drive business outcomes.
• Strong product fundamentals: discovery, roadmapping, prioritization, agile methodologies, and stakeholder management.
• Understanding of commercial data domains (customer/account data, product data, sales, marketing, and service processes) or willingness to learn quickly.
• Experience defining requirements, managing/influencing cross-functional teams, and working with technical stakeholders.
• Data-driven mindset with ability to define KPIs and make decisions based on metrics.

Responsibilities

• Own the product vision, roadmap, and prioritization for assigned commercial data products (foundational, experience, or analytical).
• Define success metrics and continuously measure product adoption, quality, and business value delivery.
• Collaborate with Experience BPO’s and business end-users to understand their data needs and translate them into actionable product requirements.
• Specify data models, critical data elements, required attributes, hierarchies, and business rules that maximize customer value.
• Write clear requirements and acceptance criteria; partner with Data Analysts, Engineers, and business teams to drive execution.
• Establish data quality metrics and engage data owners on improvement initiatives.
• Build go-to-market plans including documentation in the data catalog, training, and enablement strategies.
• Track adoption metrics and user feedback; iterate product based on insights.
• Act as product evangelist, ensuring commercial users can successfully leverage data products for better decision-making.

Skills

Advanced Analytics

Agility

Budget Management

Data Engineering

Data Governance

Data Modeling

Data Privacy

Data Science

Leadership

Team Management

Cross-Functional Collaboration

Execution Focus

Hybrid Clouds

Technically Savvy

Education

Bachelor's degree in technical or business field

Advanced degree or MBA preferred

Tools

Microsoft Dynamics 365

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Data Analytics & Computational Sciences

Job Sub Function:

Data Engineering

Job Category:

People Leader

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description:

We are searching for the best talent for a Senior Manager, Commercial Data & Insights to be located in Raritan, NJ or other NJ, PA or Florida J&J locations

Data Product Senior Manager – Commercial Data

Role Overview

The Data Product Manager owns the strategy, roadmap, and business value of commercial data products within Project Butterfly. You will apply product management discipline to data, defining what gets built and why, driving adoption, and measuring impact across J&J MedTech’s AI-powered CXM platform on Microsoft Dynamics 365.

Key Responsibilities

Product Strategy and Roadmap

Own the product vision, roadmap, and prioritization for assigned commercial data products (foundational, experience, or analytical).

Define success metrics and continuously measure product adoption, quality, and business value delivery.

Collaborate with Experience BPO’s and business end-users to understand their data needs and translate them into actionable product requirements.

Define and Evolve Data Products

Specify data models, critical data elements, required attributes, hierarchies, and business rules that maximize customer value.

Write clear requirements and acceptance criteria; partner with Data Analysts, Engineers, and business teams to drive execution.

Establish data quality metrics and engage data owners on improvement initiatives.

Drive Adoption and Value

Build go-to-market plans including documentation in the data catalog, training, and enablement strategies.

Track adoption metrics and user feedback; iterate product based on insights.

Act as product evangelist, ensuring commercial users can successfully leverage data products for better decision-making.

Key Experience and Qualifications

Education:

Minimum Bachelor's degree and/or equivalent University degree in technical or business field required; Advanced degree and/or MBA preferred.

Required

7+ years in digital product management, data product management, or commercial operations with proven ability to ship products and drive business outcomes.

Strong product fundamentals: discovery, roadmapping, prioritization, agile methodologies, and stakeholder management.

Understanding of commercial data domains (customer/account data, product data, sales, marketing, and service processes) or willingness to learn quickly.

Experience defining requirements, managing/influencing cross-functional teams, and working with technical stakeholders.

Data-driven mindset with ability to define KPIs and make decisions based on metrics.

Preferred

Familiarity with CRM/CXM platforms (for example, Microsoft Dynamics 365), master data management, or data governance frameworks.

Experience in life sciences, MedTech, or B2B environments.

Exposure to analytics platforms, data quality tools, or AI/ML use cases.

Strong communication skills with ability to bridge business and technical audiences in global, matrixed organizations.

Additional context

We’re looking for product thinkers who can apply their craft to data, balancing strong product instincts with the unique challenges of managing data as a product.

Johnson & Johnson is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected under federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

#JNJTECH

#LI-Hybrid

Required Skills:

Advanced Analytics, Agility Jumps, Budget Management, Compliance Management, Critical Thinking, Cross-Functional Collaboration, Data Engineering, Data Governance, Data Modeling, Data Privacy Standards, Data Science, Developing Others, Execution Focus, Hybrid Clouds, Inclusive Leadership, Leadership, Team Management, Technical Development, Technologically Savvy

The anticipated base pay range for this position is :

$122,000 - $211,025

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits