Senior Manager, Clinical Operations

Baylor College of Medicine; Houston (TX); On-site; USD 99,000 - 117,000; Full time

Job summary

Baylor College of Medicine in Houston, TX is seeking a Senior Manager, Clinical Operations to lead the Urology clinic operations onsite. You will supervise managers and staff, drive performance, and partner with leadership to improve patient experience and physician engagement.

The role emphasizes budgeting, financial accountability, and data-driven reporting to guide strategic improvements in clinic performance and care delivery.

Qualifications

• Five years of relevant experience required.
• Ability to manage supervisors and professional staff.
• Strong budgeting and financial oversight skills.

Responsibilities

• Identify and resolve complex issues in clinical operations, including personnel and business needs.
• Manage supervisors and experienced staff, set goals, and conduct performance evaluations.
• Design and improve patient experience and physician engagement programs.
• Develop reports on clinic performance indicators like volume and patient mix.
• Strategize with faculty and leadership to implement clinical improvement plans.
• Ensure clinic financial management, budgeting, cost assessments, and reporting.
• Create accountability measures and timelines to meet goals.
• Perform other duties as assigned.

Skills

People management

Budgeting

Financial reporting

Clinical operations

Data analysis

Job description

Job Title: Senior Manager, Clinical Operations

Division: Urology

Work Arrangement: Onsite only

Location: Texas Medical Center, Houston, TX

Salary Range: $99,213 to $116,721

FLSA Status: Exempt

Work Schedule: Monday - Friday, 8 a.m. - 5 p.m.

Job Duties

• Identify and resolve complex issues relating to clinical operations, including personnel and business needs.
• Manage primarily supervisors and/or experienced professional level employees, to include defining work responsibilities and prioritization, setting performance development plans and goals, and conducting annual performance evaluations.
• Design and improve uponpatient experience and physician engagement programs.
• Develop and produce reports on key clinic performance indicators, including clinic volume and patient mix.
• Meet with faculty and leadership to strategize and implement clinical improvement plans.
• Ensure financial management and accountability of the clinic(s), including budget administration, performing cost assessments, monitoring financial transactions, and financial reporting. Make strategic recommendations based on the financial data.
• Create accountability measures and timelines to meet clinic goals.
• Perform other job-related duties as assigned.
  

Minimum Qualifications

• Required: Five years of relevant experience.

Work Authorization Requirement:

This position is not eligible for visa sponsorship.Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

Baylor College of Medicine fosters diversity among its students, trainees, faculty, and staff as a prerequisite to accomplishing our institutional mission and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.