Senior Manager, Business Intelligence

Justworks; New York (NY); On-site; USD 166,000 - 214,000; Full time

Benefits offered by this job

Great benefits

Wellness program

Company retreats

Leadership learning opportunities

Job summary

Justworks in New York City is seeking a Senior Manager, Business Intelligence to lead a dedicated team of analysts and partner with senior leaders to frame problems and deliver rigorous insights. You will own the full analytics lifecycle, embed AI-assisted methods, drive self-service BI adoption, and align data governance with trusted metrics.

You will mentor analysts, ensure high-quality outputs, and work across Analytics Engineering, Data Governance, and Data Platform to scale impact for the

Qualifications

• 7+ years of hands-on analytics experience with strategic recommendations.
• 4+ years of people management guiding senior contributors.
• Strong SQL and modern BI tool experience (Sigma/Tableau/Looker).
• Experience partnering with VP-level stakeholders to frame problems and shape decisions.
• Familiarity with data modeling concepts and metric governance.
• Experience leveraging AI-assisted tools in analytics workflows.

Responsibilities

• Build and develop a high-performing BI team with growth paths.
• Partner with senior leaders to define analytical initiatives and framing.
• Own analytical output quality across key business domains.
• Lead evolution of the BI operating model and self-service adoption.
• Embed AI-assisted methods and empower analysts with AI tools.
• Collaborate across Analytics Eng, Data Governance, Data Science, and Data Platform.

Skills

SQL proficiency

BI tooling

Python/R

Stakeholder influence

Analytics transformation

B2B SaaS domain

Data modeling

AI-assisted analytics

Communication

Leadership

Tools

Sigma

Tableau

Looker

Job description

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Department

Data & Analytics

About The Team

The Data & Analytics team is Justworks' data and AI center of excellence - a connected set of functions spanning business intelligence, data science, analytics engineering, platform data/ML engineering and AI builders. We've grown significantly over the last several years and continue to build momentum across the business, leveling up maturity in how we deliver insights, govern data, and enable the company to make better decisions. You'll find a highly collaborative & diverse group motivated by craft, shared learning, and a genuine commitment to growing our impact for customers while evolving how we work together for our people.

The Business Intelligence team is central to how we turn data into decisions by owning the reporting foundations that keep teams oriented and delivering the insights & analyses that drive how we understand, diagnose, and grow the business.

Come build with us!

Who You Are

You are an experienced analytics leader who thinks about data in terms of decisions, systems, and repeatable frameworks. You've spent your career helping business leaders ask sharper questions of their data, translating complex analysis into clarity and action, and building the reporting foundations that enable partners to diagnose, explore, and decide on their own. You develop analysts who do both well. You bring structure where there's ambiguity and know how to turn analytical insights into recommendations that move the business.

Our BI function at Justworks has transitioned from a distributed, embedded model to a centralized, strategic function, and we continue to evolve toward a more broadly self-service, AI-enabled future. That transformation is the core of this role: building out self-service intelligence products, shaping the craft of analytics, coaching analysts along a career path from skilled practitioner to strategic partner, and holding the line on rigor while encouraging faster, simpler answers where appropriate.

As Senior Manager, Business Intelligence, you'll lead a dedicated team of analysts within our broader BI organization, serving as a strategic thought partner to senior functional leaders across Justworks. You will own the full cycle of analytical work: framing the right questions, developing rigorous analyses, validating findings and delivering outputs that functional leaders can trust and act on.

Your Success Profile

What You Will Work On

• Build and develop a high-performing Business Intelligence team, coaching analysts toward strategic problem framing, actionable recommendations, and confident stakeholder engagement while creating growth paths that support their long-term advancement
• Partner with senior functional leaders to define and prioritize the right analytical initiatives, going beyond the initial request to fully frame the problem and design the right technical approach
• Own analytical output quality across key business domains, ensuring work is accurate, well-framed, and tied to questions that matter
• Lead the team through the ongoing evolution of the BI operating model, including how work is triaged and prioritized, what kinds of work BI owns versus routes to self-service, and how stakeholder relationships are structured
• Drive adoption of new BI tooling and self-service capabilities as the team transitions to a modern BI platform, partnering with Analytics Engineering and Data Governance to ensure analysts and stakeholders are equipped to work effectively in the new environment
• Embed AI-assisted methods into the team's workflow, helping analysts develop practical fluency with AI tools and beginning to shape what AI-enabled analytical work looks like in your domain
• Collaborate with Analytics Engineering, Data Governance, Data Science, and Data Platform teams to ensure analytical output is grounded in shared metric definitions, certified data models, and trusted data foundations

How You Will Do Your Work

As a Senior Manager, Business Intelligence, how results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:

• Plans & Aligns - Ensures individual actions support company mission; communicates effectively; understands urgency and plans accordingly
• Balances Stakeholders - Understands internal and external stakeholder requirements, expectations, and needs and acts fairly despite conflicting demands of stakeholders.
• Influence and Leadership - Fosters a community of knowledge-sharing, collaboration, mentorship, and forward-thinking across the organization.
• Manages Complexity - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Good Judgment - Pauses before acting; asks questions to fully understand context; applies critical thinking and takes ownership of outcomes
• Teamwork & Communication - Honors diverse thoughts and opinions; leverages unique skills to maximize efficiency
• Skills and Knowledge - Demonstrates capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• 7+ years of hands-on analytics experience, including hypothesis-driven analysis, business case development, and strategic recommendations
• 4+ years of people management, including direct responsibility for developing senior-level individual contributors
• Strong SQL proficiency and experience working in modern BI and data visualization tools (e.g., Sigma, Tableau, Looker or similar)
• Working knowledge of at least one statistical programming language (e.g. Python / R).
• Comfort with predictive modeling techniques is a plus.
• Demonstrated experience partnering with and influencing VP-level and above stakeholders to frame problems, present findings, and shape decisions
• Track record of participating in or leading an analytics transformation: moving a function from reactive service delivery toward proactive, strategic insight generation
• Experience in a complex B2B SaaS environment strongly preferred; comfort with GTM, revenue, customer health, and product domains a big plus
• Familiarity with data modeling concepts, metric governance, and how analytical work connects to underlying data infrastructure
• Experience leveraging AI-assisted tools to accelerate or enhance analytical workflows, with strong judgment applied to validation and accuracy
• Excellent written and verbal communication skills, with the ability to craft compelling analytical narratives for diverse audiences

The base wage range for this position based in our New York City Office is targeted at $166,000.00 - $214,000.00 per year.

Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.

For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks .

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at [e-mail]. Your comfort and success matter to us, and we're here to ensure an inclusive experience.

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