Senior Manager, Business Excellence

Autodesk; San Francisco (CA); Remote; USD 143,000 - 232,000; Full time

Job summary

A leading software development company is seeking a Senior Manager, Business Excellence to elevate Learning Operations across product lines. This remote role requires expertise in operational strategy and AI automation, with responsibilities including leading a high-performing team, managing cross-functional projects, and driving transformative changes. The ideal candidate has over 6 years of relevant experience and strong leadership skills.

Benefits

Health and financial benefits

Comprehensive benefits package

Annual cash bonuses

Qualifications

• 6+ years in business excellence or operational leadership roles.
• 2+ years of people management experience.
• Experience in the learning and development industry is a plus.

Responsibilities

• Lead the Business Excellence Roadmap to align with KPIs.
• Streamline Learning Operations for efficiency.
• Collaborate with various business leaders for alignment.
• Drive Change at Scale through global programs.
• Manage cross-functional projects and mitigate risks.
• Mentor a team of project managers.
• Translate operational data into strategic recommendations.
• Design scalable execution models across regions.

Skills

Process improvement

Project coordination

AI automation

Leadership

Stakeholder management

Analytical mindset

Education

Bachelor's or Master's in Business Administration

Job description

Job Requisition ID #

25WD92263

Position Overview

At Autodesk, we empower innovators to shape the future. Our Customer Learning Organization delivers learning experiences that unlock value and drive customer success. This role offers a unique opportunity to influence how learning products are delivered and adopted globally, impacting customers, teams, and the future of work.

We are seeking a strategic and innovative Senior Manager, Business Excellence, to elevate our Learning Operations across product lines. This role is ideal for a dynamic leader who thrives at the intersection of operational strategy, AI automation, and cross-functional execution. You’ll drive transformation, champion scalable solutions, and shape the future of learning experiences for our customers and teams.

*This is a remote position with a preferred location of San Francisco, CA.

Responsibilities

• Lead the Business Excellence Roadmap: Define and evolve a strategic roadmap that aligns with Autodesk’s KPIs and delivers measurable impact across customer satisfaction, adoption, and revenue
• Streamline Learning Operations: Architect and implement process improvements that enhance efficiency across global learning product lines
• Partner Across the Business: Collaborate with Product, GTM, Sales, and Customer Success leaders to align operational initiatives with business goals
• Drive Change at Scale: Lead global change management programs that embed new tools, processes, and behaviors across teams
• Oversee Execution & Risk Management: Manage cross-functional projects, mitigate risks, and ensure timely delivery of strategic initiatives
• Mentor & Build Talent: Lead a high-performing team of project managers, fostering leadership growth and execution excellence
• Deliver Executive Insights: Translate operational data into strategic recommendations for senior leadership
• Build Scalable Frameworks: Design repeatable execution models that work across regions, product lines, and customer segments
• Champion Innovation: Pilot emerging technologies and methodologies that enhance learning and operational performance

Minimum Qualifications

• A bachelor's or master's degree in Business Administration, Operations Management, Project Management, or equivalent relevant work experience
• 6+ years in business excellence or operational leadership roles, including 2+ years of people management experience
• Proven success in process improvement, project coordination, and AI automation
• Strong leadership, communication, and stakeholder management skills
• Ability to thrive in a fast-paced, dynamic environment
• Analytical mindset with strong problem-solving capabilities
• Experience in the learning and development industry is a plus
• PMP or similar project management certification is a plus

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $143,000 and $231,220. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Diversity & Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging