Senior Manager, Business Consultant (Governance & Reporting)

CVS Health Corporation; Hartford (CT); On-site; USD 83,000 - 183,000; Full time

Job summary

CVS Health Corporation in Hartford, Connecticut is seeking an experienced business consultant to design enterprise-wide and cross-functional solutions that address complex business problems and support strategic objectives. This role drives growth, partners with stakeholders, and ensures accountability across the organization.

You will direct daily consulting operations, analyze data for leadership reports, and collaborate with clients and senior management to achieve results.

Qualifications

• 7-10 years work experience.
• Bachelor's degree preferred or equivalent professional qualification or equiv. work experience.

Responsibilities

• Directs the day-to-day complex business consulting operations to support the organization's goals and objectives.
• Administers processes and assignments for research, collecting, analyzing, and compiling data and information for business consulting department reports.
• Handles files, reports, and financial records, and manages department record retention.
• Leads individuals to develop a high degree of customer service by fielding internal and external inquiries, finding resolutions, or redirecting as appropriate.
• Collaborates internally and externally with clients and senior management regarding the organization's goals and objectives.
• Advises the internal and external department point of contact ensuring concise communication with employees, stakeholders, and members of the senior management.
• Develops reports for the organization regarding current business trends and best practices preparing analysis for senior management, stakeholders, and clients.
• Authorizes processes for performance appraisals within the business consulting department ensuring compliance and continuous improvement.
• Evaluates performance through regular, timely feedback to ensure delivery of exceptional services and engagement, motivation, and team development.

Skills

Problem Solving

Collaboration

Growth Mindset

Execution & Delivery

Business Intelligence

SharePoint Admin

Education

Bachelor's degree or equiv. work experience

Tools

SharePoint

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

A Brief Overview

Designs enterprise-wide and/or cross-functional solutions to address business problems. This work results in initiatives that significantly impact organizational strategy, enabling the organization to be competitive in the marketplace and effectively serve its customers. Partners with business owners to optimize the achievement of strategic business objectives, to include profitable growth and improved organizational effectiveness.

What You Will Do

• Directs the day-to-day complex business consulting operations to support the organization's goals and objectives.
• Administers processes and assignments for research, collecting, analyzing, and compiling data and information for the business consulting department reports.
• Handles files, reports, and financial records, and manages department record retention.
• Leads individuals to develop a high degree of customer service by fielding internal and external inquiries, finding resolutions, or redirecting as appropriate.
• Collaborates internally and externally with clients and senior management regarding the organization's goals and objectives.
• Advises the internal and external department point of contact ensuring concise communication with employees, stakeholders, and members of the senior management.
• Develops reports for the organization regarding current business trends and best practices preparing analysis for senior management, stakeholders, and clients.
• Authorizes processes for performance appraisals within the business consulting department ensuring compliance and continuous improvement.
• Evaluates performance through regular, timely feedback to ensure delivery of exceptional services and engagement, motivation, and team development.

For This Role You Will Need Minimum Requirements

• 7-10 years work experience
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence
• Sharepoint admin experience a plus

Education

• Bachelor's degree preferred/specialized training/relevant professional qualification or equiv. work experience.

Pay Range

The Typical Pay Range For This Role Is

$82,940.00 - $182,549.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great Benefits For Great People

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 10/04/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.