Senior Manager, Brand Strategy, Global Payment Network

Capital One; Chicago (IL); On-site; USD 183,000 - 208,000; Full time

Job summary

Capital One seeks a Senior Manager, Brand Strategy to lead global network brand initiatives for the Global Payment Network. You will shape strategy, translate insights into go-to-market plans, and drive brand equity across Diners Club, Discover Network, Pulse and other partners.

You will collaborate with cross-functional teams in marketing, analytics, and product to deliver multi-year programs that balance strategic vision with rigorous quantitative analysis.

Qualifications

• Bachelor’s Degree required.
• At least 3 years of experience performing quantitative analysis.
• At least 3 years of experience performing qualitative analysis.
• At least 1 year of experience performing people management.
• At least 1 year of experience performing project management.

Responsibilities

• Strong executive communication skills and strategic influencing abilities.
• Program Management: structure global customer and market research programs with business and partner marketing teams.
• Integrated Marketing & Insights: translate insights into go-to-market strategies and impactful content.
• Performance Tracking: design and manage brand health metrics and dashboards.
• Analytical Rigor: combine conceptual strategy with quantitative analysis for decision making.
• Strategic Execution: deliver multi-year brand initiatives and convert strategy to actionable programs.
• Strong business judgment and leadership, capable of mentoring analysts and developing talent.

Skills

Quantitative analysis

Qualitative analysis

People management

Project management

Education

Bachelor’s Degree

Master’s Degree in Business

Job description

Senior Manager, Brand Strategy, Global Payment Network

Summary: As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will lead and team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. As a Senior Manager for the Network Brand team, you will tackle complex brand questions of a global payments leader. You will partner with world-class professionals to design, test, and deploy strategies that drive brand equity and bottom-line growth. We value a mix of high-level conceptual thinking and rigorous quantitative analysis in a collaborative environment that rewards innovation. The Global Payment Network is a unique network built for global connectivity and partnership. The foundation of our global reach and payments infrastructure rests on three powerful payments leaders and distinct network brands that have operated together for almost two decades. Discover Network is an international acceptance network that provides global acceptance to cardholders of participating Issuers from around the world Diners Club International is a premium issuing brand that has 40+ issuers in 35+ countries;the Diners Club network is an international network that provides global acceptance to cardholders of participating Issuers from around the world Pulse is a leading U.S. debit network known for its strength in real-time debit and an extensive global ATM network.

General Responsibilities

• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
• Program Management: structure customer and market research programs globally alongside business and partner marketing teams.
• Integrated Marketing & Insights: translate B2B and B2C insights into go-to-market strategies and high-impact content to engage our mix of audiences.
• Performance Tracking: design and manage brand health metrics and associations dashboards to ensure portfolio equities remain competitive in a fluid market landscape.
• Analytical Rigor: drive structured problem-solving and decision-making by marrying conceptual strategy with a strong quantitative orientation.
• Strategic Execution: manage the multi-year delivery of brand intent, converting high-level strategy into technical business requirements and actionable programs.
• Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business Leadership: May manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One.

Basic Qualifications

• Bachelor’s Degree
• At least 3 years of experience performing quantitative analysis
• At least 3 years of experience performing qualitative analysis
• At least 1 year of experience performing people management
• At least 1 year of experience performing project management

Preferred Qualifications

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 5+ years of experience in quantitative analysis
• 5+ years of experience in qualitative analysis
• 2+ years of experience in people management
• 2+ years of experience in product development
• 2+ years of experience in financial modeling
• 2+ years of experience in economic forecasting
• 2+ years of experience in project management

Salary and Benefits

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York, NY: $219,000 - $249,900 for Sr. Business Manager Riverwoods, IL: $182,500 - $208,300 for Sr. Business Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please.

Equal Opportunity Employer & Diversity Statement

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Accommodations & Contact

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail] Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information‑based technology company. Still founder‑led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.